amarchitrakatha.com Avaliações 3

I purchased a lifetime digital subscription from Amar Chitra Katha in August 2024. Their support team explicitly confirmed in writing that it was a lifetime plan. However, the system still showed an expiry date after one year, and in 2025 my access was simply cut off with the message ‘subscription expired.’ Despite multiple attempts over more than a year, I received no response from the company. The timing is especially concerning: the access was terminated only after Visa’s 13-month protection window ended, making it impossible to dispute the charge normally. The company gave assurances that the subscription would automatically renew each year (because the app could not show lifetime access), but this never occurred. Instead, the service was discontinued without communication or remedy. A digital publisher promising lifetime access should not behave this way. Prospective buyers should be aware that in my case the product delivered did not match what was advertised or confirmed in writing, and there was no meaningful customer support afterwards.
An entity selling books on ''Gods & Mythology'' can stoop Low to such malpractices, is beyond words' description.

Did not receive the books for over a month. The status was saying order delayed. When enquired about the delay was straightaway offered a refund, which itself took forever to arrive.

Horrible service, they won't give you a refund if the order doesn't clear customs (WHICH IS THEIR OWN FAULT because they don't have the brains to include the customs documents with an international order). On top of that they charge 10$ processing fee in the event that you do somehow get a refund. Typical scammer behavior and untrustworthy. NEVER BUYING DIRECT from them again. Always go through Amazon so that you the customer are protected. I made my mistake and will not make it again.