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Ambala Avaliações 

586
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

As a 51 year old I have enjoyed your motichoor ladoo since a young child, making trips to your London Euston store to buy these amongst other sweets before your branch expansion. This has always... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

we visited the hounslow branch on 17th sept 2026 and what a pleasant customer service.we were served by a very respectful and polite Mr Mario Fernandes.he waa so polite n served us promoting new produ... Ver mais

Avaliado com 4 de um total de 5 estrelas

When we went to collect our order, the shop manager told us that they have not received any such order. However they immediately obliged our request and accommodated our request for 25 Punjabi Samosas... Ver mais

Avaliado com 5 de um total de 5 estrelas

Thank you so very much Ambala. I needed 2kg of pakora to use on our BBC TV show to assist @nikitakanda rehearse her pakora challenge. I knew that we would find delicious pakora, light, hot and wonde... Ver mais


Detalhes da empresa

  1. Buffet de Doces e Sobremesas

Escrito pela empresa

Ambala | Sweets at Ambala | Tradition Since 1965 Whether you're marking a special occasion, sending a heartfelt gift, or simply treating yourself to something special, Ambala sweets bring joy to every moment.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

586 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 48% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(586)

532 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service

Great service, very friendly staff, sasa behind the counter was so sweet and let us taste a mishti. My cousin only wanted to buy a couple to try after our meal and ended up buying a few more as these were recommended by the sasa.

30 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The one in Preston with cake box is…

The one in Preston with cake box is rubbish as all there sweets were dry ! Ambala it self is very very nice ! But the one in Preston is rubbish

27 de setembro de 2026
Avaliação não solicitada
logotipo da Ambala

Resposta da Ambala

Hi,
Thank you for taking the time to share your feedback.
We’re sorry to hear that you were disappointed with the sweets from our Preston store. We appreciate you bringing this to our attention and will share your feedback with the relevant store team for review.
Kind regards,
Cake Box Customer Services

Avaliado com 4 de um total de 5 estrelas

When we went to collect our order

When we went to collect our order, the shop manager told us that they have not received any such order. However they immediately obliged our request and accommodated our request for 25 Punjabi Samosas. The food was very tasty. My only concern that there is no certainty on the online order.

23 de setembro de 2026
Avaliado com 1 de um total de 5 estrelas

Motichoor Ladoo

As a 51 year old I have enjoyed your motichoor ladoo since a young child, making trips to your London Euston store to buy these amongst other sweets before your branch expansion.

This has always been a favourite sweet and what Ambala was famous for, and even our children loved them.

However it seems things have changed. Initially I thought maybe just a bad batch, but having bought these a few times now it’s quite clear the recipe has changed. It now looks different in colour and texture. More importantly it tastes completely different, dry and tasteless. Sad to say that we will no longer be buying these anymore.

23 de setembro de 2026
Avaliação não solicitada
logotipo da Ambala

Resposta da Ambala

Dear Customer,

Thank you for taking the time to share such detailed and heartfelt feedback with us.

We are truly sorry to hear about your recent experience with our Motichoor Ladoo, especially knowing that you have enjoyed them since childhood and have fond memories of purchasing them from our London Euston store. We completely understand how disappointing it must be to notice such a difference in something that has been a long-standing favourite for you and your family.

Please accept our sincere apologies, as the experience you have described is certainly not the standard we aim to provide. We are particularly concerned to hear that you found the ladoos dry, tasteless, and different in both colour and texture.

Thank you for giving us the opportunity to hear your feedback. We genuinely value it, and your comments are very helpful in allowing us to review our products and improve the quality we provide to our customers.

We will now escalate this matter to the relevant store so that they can review and investigate the concerns you have raised regarding the Motichoor Ladoo and take the necessary steps to improve.

We are very sorry for the disappointment caused, and we truly hope we can restore your confidence in our products and have the opportunity to serve you better in the future.

Kind regards,
Cake Box Customer Support team

Avaliado com 5 de um total de 5 estrelas

Nikita's Pakora challenge on @SundayMorningLIve.BBC1

Thank you so very much Ambala. I needed 2kg of pakora to use on our BBC TV show to assist @nikitakanda rehearse her pakora challenge. I knew that we would find delicious pakora, light, hot and wonderful at Ambala. I was right, our crew were fighting for a piece, and they certainly lived up to your reputation of scrumptious Asian foo. Thank you

19 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent service n delicious fresh mithai

we visited the hounslow branch on 17th sept 2026 and what a pleasant customer service.we were served by a very respectful and polite Mr Mario Fernandes.he waa so polite n served us promoting new products that Amabala has introduced and then asked us to doenload the app to collect rewards.helped to sign up .he was patient while we made our decisolion of what to buy.we bought more then we intended because of his intro to new things we bought the new things aswell. really well chosen peraon with true customer service.Thankyou he needsnto be conmended for his customer service ..overall Hounsloe branch is serving freshly made mithai n savouries ..definatley a must try ...with lovely presentation boxes avaialble too for your specail occassion.

17 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very bad Dhokla

Honestly, if i could give 0 stars i would! One of the WORST dhokla i vave ever eaten. Heavy like a brick, wrong and strange colour. Ambala come on... you call yourself profesdional caterers??

13 de setembro de 2026
Avaliação não solicitada
logotipo da Ambala

Resposta da Ambala

Dear Sonny,

We are very sorry to hear about your experience with the dhokla. We understand how disappointing it must have been to receive a product that did not meet the quality you expected from us.

We take feedback regarding the quality and appearance of our products very seriously. We would appreciate it if you could provide us with your order number or receipt, along with any photographs of the product, so we can raise this with the relevant store and investigate the matter further.

We sincerely apologise for the disappointment caused and appreciate you bringing this to our attention.

Warm regards,
Cake Box Customer support.

Avaliado com 1 de um total de 5 estrelas

Disappointed.

I’ve long trusted this brand for delicious sweets and savouries—your samosas used to be perfect, full of flavour and beautifully crispy. But my recent visit to your Swindon branch left me extremely disappointed, and honestly wondering if these were actually your genuine products at all. Big letdown.

8 de setembro de 2026
Avaliação não solicitada
logotipo da Ambala

Resposta da Ambala

Dear Yasoda,

Thank you for taking the time to share your feedback with us.

We are very sorry to hear that your recent visit to our Swindon branch left you so disappointed, especially as you have previously trusted us for our sweets and savouries.

We understand how frustrating it must have been to find that the samosas did not meet the standard you have come to expect from us. We certainly appreciate your comments regarding their flavour and crispiness, and we are sorry that your recent experience was such a letdown.

We will share your feedback with the relevant Swindon store team for their review and attention.

Thank you again for bringing this to our attention.

Warm regards,
Ambala Customer support.

Avaliado com 5 de um total de 5 estrelas

Very fresh matai from Ambala, Uxbridge

The matai was ready to collect after ordering very easily on line. We received 10% discount on our first order, for us a huge box of 20 pieces for free! The matai was so fresh and such a wonderful variety of 4, 10 and 20. Thoroughly recommend Ambala, Uxbridge. We will definately be buying from them again.

22 de agosto de 2026

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