First rate customer service, can always reach a responsible person quickly, no annoying lengthy phone menu. Issues quickly dealt with, service appointments easy to schedule. (Dan is our service techni... Ver mais
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First rate customer service, can always reach a responsible person quickly, no annoying lengthy phone menu. Issues quickly dealt with, service appointments easy to schedule. (Dan is our service techni... Ver mais
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We were given an appointment the day after we initially called, and the knowledgeable technician arrived as scheduled. He fixed the problem at that visit. I have worked with American Alarm for decade... Ver mais
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Alarm needed repair. American came the next morning, diagnosed the issue and took care of the repair. Very experienced tech person. While he was here, he switched my contact method to wireless whi9ch... Ver mais
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Love working with American Alarm. All their employees are knowledgeable and helpful. They always pick up the phone and take care of whatever we need promptly.
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Escrito pela empresa

American Alarm – Local Security Company Serving New England Since 1971
American Alarm is a New England–based security company providing professional alarm monitoring, security system installation, and life-safety protection for homes, businesses, and government facilities. Founded in 1971, we have protected residential and commercial properties for over 55 years.
We are a locally owned and operated security provider. Our employees live and work in the same New England communities we serve.
Residential and Commercial Security Services
American Alarm designs, installs, and monitors customized security systems for:
• Single-family homes and apartments
• Small and mid-sized businesses
• Large commercial facilities
• Multi-location businesses
• Public institutions
• Private institutions
• Government buildings
We hold federal and state security clearances for government projects.
Our integrated security solutions include:
• Intrusion detection systems
• Burglar alarms
• Access control systems
• Keycard and credentialed entry systems
• Digital video surveillance (CCTV)
• Proactive video monitoring (AVM)
• Fire alarm systems
• Life-safety systems
• Environmental monitoring
All systems are monitored 24/7 by our professional monitoring team.
24/7 Alarm Monitoring and Rapid Response
American Alarm provides 24-hour professional alarm monitoring with fast response times.
• Priority alarm signals answered in 20 seconds or less
• Phones answered by live representatives
• Same-day service availability for priority requests
• Field technicians dispatched quickly
Our technicians are:
• Licensed
• CORI-checked
• Professionally trained
We invest in ongoing training and modern security technology to maintain consistent service standards.
Local Expertise. Long-Term Commitment.
Security requires experience, attention to detail, and reliable service. Our team helps customers evaluate system options and select solutions that fit their property, risk level, and compliance requirements.
American Alarm has delivered trusted security system installation and alarm monitoring across New England for more than five decades.
489 Washington St, 01501, Auburn, MA, Estados Unidos
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Alarm needed repair. American came the next morning, diagnosed the issue and took care of the repair. Very experienced tech person. While he was here, he switched my contact method to wireless whi9ch allowed me to cancel my Verizon landline. Very pleasant experience!

Resposta da American Alarm and Communications, Inc. - Auburn

Resposta da American Alarm and Communications, Inc. - Auburn
Love working with American Alarm. All their employees are knowledgeable and helpful. They always pick up the phone and take care of whatever we need promptly.

Resposta da American Alarm and Communications, Inc. - Auburn
Fixing panel was very professional. Especially the personal help using the system

Resposta da American Alarm and Communications, Inc. - Auburn
Was out of town for 45 days and each time the alarm was on (mice in the basement), my daughter and some times the police were alarmed. Excellent service. I have it for more than 12 years.

Resposta da American Alarm and Communications, Inc. - Auburn
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