amicable divorce Avaliações 908

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our divorce specialist Candice was very skilled. She explained so clearly every step of the way, and was extremely good at approaching difficult subjects in a diplomatic way, which ensured that our j... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I never in million years thought I'd be needing a divorce service, but such is life. I'm glad me and the ex used Amicable, they made what could have been a horrible situation, easy and made sure the k... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Very helpful and clear guidance through the whole process. Remember this is essentially a consent order service - you must agree the details with your partner which can be time consuming. Also review... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our specialist was Nina, she was really professional and made sure we were kept up to date with all we needed to do to progress the divorce. Nina was available to talk to by booking appointments via h... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

908 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 5 de um total de 5 estrelas

I am pleased I chose Amicable to handle…

I am pleased I chose Amicable to handle my divorce. They were extremely professional and helped us to achieve a fair outcome whilst avoiding high legal costs.
Special thanks to Shreepali!

18 de julho de 2025
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Resposta de amicable divorce

Hi Thomas,

Thanks for your review. We're happy to hear that you found our service professional and helpful.

Wishing you all the best moving forward,

Jade

Avaliado com 5 de um total de 5 estrelas

All good - Makes it smoother

Very good, makes it easier to do this thing more amicably. Guess it can save people a vast amount of money in most circumstances. Its a hard time, you need to not lose your whole life savings to a solicitor and lawyer. This gives you all you need to make it work.

28 de julho de 2025
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Resposta de amicable divorce

Hi Stephen,

Thanks so much for your review. We're glad to hear you found our service affordable and useful.

Wishing you all the best moving forward,

Jade

Avaliado com 5 de um total de 5 estrelas

Amicable

Never thought I would review my divorce but I must say Emma and amicable made this process very easy for us
made sure we where always kept informed and helped us through the stages
With ease
Always had time for us and answered all our questions and put us at ease when it could be stressful
Thank you for helping us through

16 de julho de 2025
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Resposta de amicable divorce

Hello,

Thanks for your review. We're happy to hear Emma was helpful and made your process easier.

We wish you all the best,

Jade

Avaliado com 4 de um total de 5 estrelas

It was straightforward

It was straightforward. Exactly what’s needed when you are still friends with your ex.

18 de julho de 2025
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Resposta de amicable divorce

Hello,

Thanks for your review. We're happy to hear that your process was straightforward.

We wish you all the best,

Jade

Avaliado com 5 de um total de 5 estrelas

straight forward…

The service I used was straight forward and simple, questions were answered promptly and dashboard shows you where you are with the process.

9 de julho de 2025
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Resposta de amicable divorce

Hi Neil,

Thanks for your review. We're glad to hear you found the process straightforward and easy to follow.

We wish you all the best,

Jade

Avaliado com 3 de um total de 5 estrelas

Initial Issues that have been taken on board

Updated: Since writing this review, the leadership team personally reached out. I appreciated the gesture and the time taken, in addition to some personal advice given. While I still stand by my original concerns, I recognize the effort to address them and wanted to reflect that here.

-----------

Original review: Amicable has added stress to an already painful experience. The biggest issue has been support communication. Different support agents dip in and out of our case without context, often asking the same questions repeatedly and causing delays to our timeframes.

I’ve received emails that turned out to be “glitches”, including distressing ones about court submissions that had supposedly already happened weeks ago.The experience has been disorganized.

2 de julho de 2025
Avaliação não solicitada
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Resposta de amicable divorce

Hi April, we’re very disappointed to read your review because this is certainly not the customer experience we would normally expect. We would really like to chat with you about this to understand your experience and investigate further. As we don't have any contact details, please email hello@amicable.co.uk so our Head of Operations can contact you directly to find out more information.

Avaliado com 5 de um total de 5 estrelas

So glad we divorced through Amicable

Our advisor Shreepali was able to help my ex husband and I through the process in a calm way. Her gentle approach enabled us to resolve our differences in an adult manner without unnecessary conflict.

24 de junho de 2025
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Resposta de amicable divorce

Hi Samantha,

Thanks for your review.

We're happy to hear that Shreepali was helpful and gentle.

We wish you all the best,

Jade

Avaliado com 5 de um total de 5 estrelas

Helpful guidance to agree a consent order

Thank you amicable for existing and enabling my husband and I to agree on a consent order. It's been quite a journey but Shreepali was wise and patient and helped us move through the different steps in the process, and enabled us to understand and discuss our options. Once we had agreed on an option, the order was written up and sent to the judge.
I have also found the amicable podcast a great source of wisdom around the many aspects divorce. Thank you.

18 de junho de 2025
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Resposta de amicable divorce

Hi Wendy,

Thanks for your review.

We’re glad to hear that Shreepali was wise and patient and that you enjoy our podcast.

We wish you all the best,

Jade

Avaliado com 5 de um total de 5 estrelas

Sue at Amicable made it all so easy.

We had great support from Amicable from start to end for our separation agreement and eventual divorce. Sue, the advisor was always very clear in what we needed to do, explaining things promptly and simply. If you get along with your ex partner, and want to keep it simple and agree to things already amicable is a great service to sort out a lot of the logistics.

24 de junho de 2025
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Resposta de amicable divorce

Hi Dan,

Thanks for your review.

We're happy to hear that Sue was clear and made your process easy.

We wish you all the best,

Jade

Avaliado com 3 de um total de 5 estrelas

First experiences count - this was terrible. But the reaction was very positive

Our first intro 15 minute call was cancelled. I understand this can happen so we rescheduled. Bear in mind I am co-ordinating with my ex wife - and it is amicable but we need to arrange diaries etc. We got lots of reminders for our call with Anthony, and joined the teams link but he was a no show. I emailed to say we were waiting - but no response. I then called them directly - this was just when that call was about to finish - and was told he had noted we didn't attend the call. However, he wasn't available. It was 4.30 on a very sunny Thursday - not sure if that had anything to do with it. I wrote an email to "help", "anthony" and "sara.Shanahan" but received no response.
I then received 8 emails all asking me to review my experience.
I emailed again and to date (4 working days on) have had no acknowledgement from any of the email addresses.
This has put pressure and created an issue with my wife and I, as I was proposing using Amicable. I will look for an alternative - or we will just need to spend the money on normal solicitors.
Amicable also need to get hold of the technology - Teams links and Calendarly.
Very disappointed.

Updated: We have been contacted by Senior management at Amicable and they have bent over backwards to address the above issues. As with many IT platforms we were able to confirm there was an outage. This combined with some process issues caused the situation. We were impressed with the approach and have now signed up for their service. I have left the review at 3 stars as they should have anticipated some of the issues. However, I will be happy to post a second review based on the actual service received. So far so good!

19 de junho de 2025
Avaliação não solicitada
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Resposta de amicable divorce

Hi Duncan,

Thank you for taking the time to leave your feedback.

We're extremely sorry for the experience you and your ex-wife had.

Unfortunately, there was a technical issue with our external call scheduling tool (Calendly), which impacted both us and other organisations. We've contacted you directly to better understand your experience and see if there’s anything we can do to support your amicable journey moving forward.

We're currently investigating the issue in more depth, including how it affected Teams links and notifications, and our Head of Operations is reviewing the internal process and correspondence.

Thank you again for bringing this to our attention.

Best wishes,
Holly

Avaliado com 5 de um total de 5 estrelas

Easy

Easy, helpful, responsive. Clear and just handy!

17 de junho de 2025
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Resposta de amicable divorce

Hi Laura,

Thanks for your review!

We're happy to hear you had a helpful and clear process.

We wish you all the best,

Jade

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

I cannot recommend Amicable enough - they provided me with an excellent service from start to finish. Emma was very personable, clear and responsive and made the divorce experience as straightforward as it could possibly be.

16 de junho de 2025
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Resposta de amicable divorce

Hi Anna,

Thanks for your review!

We're glad to hear that Emma was personable, clear and responsive.

We wish you all the best,

Jade

Avaliado com 5 de um total de 5 estrelas

Mark Guthrie at Amicable provided an excellent service from start to end

Mark handled what has been a very sensitive and emotional process with professionalism and empathy, his clear communication throughout has really helped to reduce a lot of anxiety. His support and efficiency in keeping us both informed made a difficult situation feel more manageable, and I’m genuinely grateful for that.

6 de junho de 2025
Avaliação não solicitada
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Resposta de amicable divorce

Hello,

Thanks for your review!

We're glad to hear that Mark supported you with professionalism, empathy and clear communication.

We wish you all the best,

Jade

Avaliado com 5 de um total de 5 estrelas

Finalised consent order at a fraction of the price

Our experience was smooth and straightforward and amicable did exactly what they said they would. We had already agreed the terms of our divorce and how to split our finances but unsure how to navigate the legal system. The quotes we had from lawyers were eye watering but amicable helped us arrange our divorce for exactly the amount specified on their website with no fuss. Our consultant Mark was a helpful, kind and responsive guide to the process. Would give amicable 5 stars, our legal system 0 stars.

4 de junho de 2025
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Resposta de amicable divorce

Hi Deborah,

Thanks for your review!

We're glad to hear Mark was helpful, kind and responsive.

We wish you all the best,

Jade

Avaliado com 1 de um total de 5 estrelas

There is better out there…

My ex and I used Amicable and found them not fair, biased, unhelpful, and they only focus my wife’s interest mainly rather both. I repeated call out this unfair treatment multiple times. I had to escalate this to get help (to Emma) - in my opinion, for mediators to behave try this way is unprofession and told me this firm has deep issues with the business and their disregard to their customers.
- me and my ex get on well, but every turn Rebecca (mediator from Amicable) tried harm or frustrated the process between both
- ask you not to use this business and suggest to use some else that will respect you, for obvious reasons.

31 de janeiro de 2025
Avaliação não solicitada
logotipo da amicable divorce

Resposta de amicable divorce

Hi Ashvin,

We’re sorry to read your review and disappointed to hear that you felt let down by our service.

We’d like to clarify that we operate under the English and Welsh legal system and are required to follow the legal principles that determine whether a financial agreement is fair in the eyes of the court. These principles apply to all professionals supporting separating couples, whether through amicable routes or more adversarial legal processes.

Our aim is always to support both people equally and help them reach an agreement that is legally sound and fair. We're sorry you felt this wasn't the case; however, as above, agreements must ultimately be approvable by the court in order to be made legally binding.

We’re pleased to hear that you and your ex have remained on good terms, and we hope you’re both able to move forward positively.

Wishing you all the best,
Holly

Avaliado com 5 de um total de 5 estrelas

Helpful, kind & cheaper than bickering lawyers

My ex and I had already reached an agreement about how to divide our finances but weren't confident in doing all the paperwork and submissions ourselves. We opted for the Assisted Consent Order Service as had dependent children, properties and pensions to consider. Our advisor Mark G was responsive and personable - I never felt rushed and he made everything very clear and understandable. I feel lucky to have had such a straightforward and unacrimonious divorce with amicable's support.

22 de maio de 2025
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Resposta de amicable divorce

Hi Rita,

Thank you for leaving a review.

We’re pleased to hear that Mark was responsive and personable and made your divorce more straightforward.

We wish you all the best,

Tatiana from amicable

Avaliado com 5 de um total de 5 estrelas

thank you

We were allocated Emma Bennett to manage our case. She was amazing! She would always call me back if busy and would spend time talking things through with me. I understand they must deal with all sorts of emotions from people, but she was supportive, practical and so understanding throughout. Thank you so very much

The dashboard made the process very clear and organised

8 de maio de 2025
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Resposta de amicable divorce

Hi Rhianne,

Thank you for your review.

We're glad to hear that Emma Bennett was supportive, practical, understanding and kept you updated.

We wish you all the best,

Tanya

Avaliado com 5 de um total de 5 estrelas

First rate professional service

From the outset, my experience with Amicable was smooth and straightforward. My ex-wife and I were in a position to be able to resolve all issues regarding our divorce during the process. It made sense to use the service provided by Amicable to facilitate our divorce. This included being steered through some moderately complicated financial issues regarding pension sharing.
Really importantly, at all times, I felt supported by our divorce specialist, Sue Gibbons. I knew that she was always there to prompt me to read, fill-in and return forms. And, her personal touch was very reassuring. Thanks again, Sue!
The service was excellent value for money. When I hear of the many thousands that friends and colleagues have paid to get a divorce finalised, it felt ever better value. But, this was essentially because my ex and I were able to agree on how to fairly split the house sale proceeds, debts, savings, pensions etc.
I don’t intend getting divorced again. But if I did, I would not hesitate to employ Amicable’s services again.

24 de abril de 2025
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Resposta de amicable divorce

Hi Will,

Thank you so much for your review.

We're pleased to hear that Sue was prompt and reassuring in her communications.

We wish you all the best,

Tatiana from amicable

Avaliado com 5 de um total de 5 estrelas

Sarah Warwick was excellent in all respects.

Sarah Warwick was excellent in all respects, professional, understanding, patient, timely in her contact and correspondence, and honest and reassuring. I could not fault her in the Amicable service she provided.

15 de maio de 2025
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Resposta de amicable divorce

Hi Gary,

Thank you for your review.

We're pleased to hear that Sarah was professional, patient, understanding and honest.

We wish you all the best,

Tatiana from amicable

Avaliado com 5 de um total de 5 estrelas

The ultimate solution to a humane divorce

Sadly, our divorce process evolved to be much less 'amicable' than I had anticipated, yet Kate and her team took everything in their stride. Kate was faultlessly professional, diplomatic and supportive to both of us throughout. She did not hesitate to go beyond the call of duty when the situation demanded and I cannot recommend her and her company highly enough. Thank you, Amicable.

23 de abril de 2025
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Resposta de amicable divorce

Hi Katie,

Thank you for your review.

We're pleased to hear that Kate was professional, diplomatic and supportive.

We wish you all the best,

Tatiana from amicable

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