Do not bother going to this site if your ID less than 6 months old. It will do you no good they will not take it. Which means you would wind up spending thousands of dollars until you could get contac... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
It's been a long time since I've met anyone in person - it so happened that my circle of acquaintances was limited to my university mates, and now I'm locked into work. So somehow the skill for making... Ver mais
A empresa respondeu
What annoyed me on other sites was profiles with photos that belonged on magazine covers. Here, it's completely different. People show themselves as they are, which makes them instantly relatable.
A empresa respondeu
Such an obvious ripoff. I am a very experienced and successful online dater. Wanted to try a new site. I had 100 replies within 2 hours! All Russian and Ukraine ladies. Canned questions and robo answe... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
AmourFactory is an online dating platform designed for those who enjoy the lighter side of romance. It's a space where users can engage in warm, lighthearted conversations that bring charm, laughter, and joy into daily life. Whether you're new to romantic communication or simply want to enjoy easy-going interactions, AmourFactory provides a relaxed and welcoming atmosphere where every message feels natural and uplifting. We believe that connection can start with a simple dialogue. That’s why the platform is built to encourage meaningful conversations without pressure. You set the pace — share your thoughts, exchange smiles, and feel the confidence that comes from being heard and appreciated. With a focus on simplicity and ease, AmourFactory helps you explore the exciting moments that romantic communication can bring. It’s not about searching or chasing, but about letting things unfold through friendly, meaningful exchanges. Each conversation is a step into something brighter — where charm is made, one talk at a time. Join AmourFactory and see how delightful conversations can add spark to your day.
Informações de contato
Estados Unidos
- support@amourfactory.help
- amourfactory.com
3,4
Bom
149 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da AmourFactory
Dear Shivam,
Your positive experience is really important for us!
We wish you a great time on your journey!
Best Wishes,
Amourfactory Customer Support
Resposta da AmourFactory
Dear User,
We want to thank you for your feedback.
Our platform is a simple and user-friendly tool that helps people all over the world to meet and connect with each other. Our main goal is to bring like-minded people together and help them create meaningful connections.
We hope you enjoy communicating with your pen pals.
Best Wishes,
Amourfactory Customer Support
Resposta da AmourFactory
Dear User,
We're pleased that you have chosen our platform and leave your positive feedback. Have fun communicating with your pen pals!
Best Wishes,
Amourfactory Customer Support
Resposta da AmourFactory
Dear Carlo,
We're happy to hear about your positive experience and wish you all the best for your future communication with your new friend.
Best Wishes,
Amourfactory Customer Support
Resposta da AmourFactory
Dear User,
It's fantastic to hear about your great experience and we wish you continued success in communicating with your pen pal.
Best Wishes,
Amourfactory Customer Support
You should not have to pay just to talk…
You should not have to pay just to talk to someone
5 de maio de 2024
Avaliação não solicitada
Resposta da AmourFactory
Dear Lyle,
Thank you for taking the time to give us your feedback.
You need credits to access certain services on our platform, but don't worry, you only pay for the services you actually use. You can choose the services that interest you the most and control your spending.
Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.
If you want to manage your expenses efficiently, we offer several options. Get in touch with us at support@amourfactory.com and we'll be happy to help you.
Best Wishes,
Amourfactory Customer Support
AmourFactory: False Dating Site
This company is based on a payment system in which the women are paid to keep men using the services, therefore it is a false representation of what they claim to be. I have confirmed this with women who formerly were on the site and left.
Their overall operation, no video chat, along with there faulty vetting system makes this site a prime location for fraudsters and con artists. I have personally identified two such people and reported them. I haven't heard back from the site since I did this.
Lastly, their requirement of 5000 credits is 3 to 4 times the amount of time and financial outlay as other sites. Considering they pay the women, the company and the women, have a vested interest in keeping this requirement as high as possible.
17 de abril de 2024
Avaliação não solicitada
Resposta da AmourFactory
Dear Rocky,
Thank you for review.
The profiles of our content creators are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@amourfactory.com if you notice any suspicious activity.
You need credits to access certain services on our platform, but don't worry, you only pay for the services you actually use. You can choose the services that interest you the most and control your spending.
Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.
Best Regards,
Amourfactory Customer Support
Not enough American men
Not enough American men. Lengthy exit to delete.
29 de dezembro de 2022
Avaliação não solicitada
Resposta da AmourFactory
Dear Ruby,
Thank you for review.
We noticed that you would like to meet members from your country. As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by location.
Please contact us via support@Amourfactory.com in case any questions arise, we’ll be happy to help you.
Best Regards,
Amourfactory Customer Support
This is not real! Scam!
This is not real. The people there are fake, and are just there to earn money for the company. You have to buy credits to send messages who is really expensive. Probably most men who try this, because in the mails from the “factory” they always refer to “her”, as in “Sergii, check you out, do you like her”. The “guys” who writes to me, also call me “mr.” and “man” even though the picture shows a guy. So this is scamming and fake. They will not delete you accounts either, before you agree to “not to complain or say anything wrong about the site”. Think they just show pictures of the fake ones. All of the profiles are from Eastern Europe. Scam. Scam. Scam!
Answer to reply: you answered the same to all whom gives you “one star”. I have screenshots of the whole conversation that I had to get my profile deleted. You denied to delete if I didn’t agree to your terms. I asked to get this mailed to me, where I agreed to this. You never did. You also deleted half of the conversation. But I have screenshot of everything.
Just that you as a company “need” your customers to confirm that we will not make any complaints, to delete our accounts, smells really BAD!
You also lying about the seriousness that you “demand” to your users. I never went through this! It was really easy to get a profile.. Everything is bullsxxx You also say I’m a fool? That I don’t know how to use a filter? I do. I’m telling you that the “guy” who writes to me, really is a girl. She probably writes to so many men, that she forget to use “her” and “ms”, and therefore write “him” instead. Profile pic are fake. All are the same. So stupid. And again. Scam. Shame on you.
24 de dezembro de 2022
Avaliação não solicitada
Resposta da AmourFactory
Dear Synne,
Thank you for sharing your thoughts and feedback with us!
Please be informed that we strive to provide every member with a reliable and secure space for online communication where honesty and transparency are our primary focus. We do not tolerate violations such as scam so we always do our best to make sure that our members follow the terms of our platform and we carefully review every complaint we receive.
Also, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Their profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. It should be noted that our users are using our platform at will and they are not paid for communication or for using the services.
One of the main benefits of our website is that it is not required to pay to become a member and create an account on our platform. You can easily watch live streams, browse profiles, check chat messages and view profile pictures for free.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
From our end, we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Every member is free to contact other users of the platform and we cannot prohibit them from writing to you, however, you can easily block or ignore members you do not wish to communicate with.
Unfortunately, we do not have all the information regarding your experience on our website and there can be various reasons why you may see the profiles of male users on the website and it could happen that you might accidentally set search filters only for male profiles on the main search page, however, this can be easily edited.
You can use the Search option at the top of the list of the members, registered with us. By clicking on the “Filters” button, you can sort members by location, gender and age to find members who match your specific preferences.
Please note that we are a company dedicated to bringing safety to users and fighting scam that may arise on the platform. In order to ensure that all the situations are duly investigated we ask our users to check, before deleting an account, if there are no potential claims of the user against us or against any other user on the platform. Thus, we are asking our users to waive all the claims before we delete all their information and data. Upon this, we delete the user’s profiles with no delay.
Edit:
Dear Synne, thank you for sharing your concerns. Feel free to contact us via Support@AmourFactory.com with more specific details to look into. We will be glad to help you once we have more information regarding the whole situation.
We hope to hear from you soon.
Kind regards,
AmourFactory Customer Support
Men will never see an actual real time…
Men will never see an actual real time selfie of the woman they are supposedly talking to! Never ever!! Photo shop expertise. Contact information means the relationship is over! Common response to asking for a current selfie is,”my phone camera is broken “. Then the man will be asked for help. Help is in the form of virtual gifts that the fake profile, woman, can turn into cash!! I confess that I was sucked in to this garbage site. You have been warned.
27 de outubro de 2022
Avaliação não solicitada
Resposta da AmourFactory
Dear Tom,
Thank you for the review.
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
We do not pay the validated members for communication with other members, and prohibit our Regional Partners to do so. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile.
Please contact us via support@Amourfactory.com in case any questions or doubts, we’ll be happy to help you.
Best Regards,
Amourfactory Customer Support
Robot messages
few minutes after subscription, I start receiving 10s of messages from profiles which seem to be fake and robot.
I don't trust this site, it is just another lose of time, I cancelled my subscription just after few hours, USELESS
22 de outubro de 2022
Avaliação não solicitada
Resposta da AmourFactory
Dear Maher,
Thank you for the review.
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. So, you communicate with real people only.
Please contact us via support@Amourfactory.com in case any questions arise, we’ll be happy to help you.
Best Regards,
Amourfactory Customer Support
Scam blocked me for no reason and…
Scam blocked me for no reason and nobody came to be with me.love Is fake enough as is.thus site hits close to home and with gragher force
17 de outubro de 2022
Avaliação não solicitada
Resposta da AmourFactory
Dear George,
Thank you for the review of our website!
Could you please be so kind as to contact us via support@amourfactory.com and let us know your email address or the profile ID to check your profile status?
Also, do you face any other difficulties in using the website?
We are waiting for your reply!
Feel free to contact us 24/7 if you need any further assistance.
Best regards,
Amourfactory Customer Support
Beware site turns blind eye to scammers
The site is totally fake. They allow and condone women scamming men out of money. How do I know. Olga from Canada she is from Odessa Ukraine but moved to. Canada as a refugee. Her profile say birthday is August 19th 1990 I communicate with her for almost 2 years on other site. She told me she would meet with me if I bought her ring to prove I’m serious. I bought her a $600 ring she said no I want engagement ring I was pleasantly surprised and put down $2600 more for the ring. We were to arrange a flight for her when she received ring. Instead. I get a one sentence email. I went on holiday with my family I will write you in a week . A week goes bye and I don’t hear from her but I see her on the dating site.She ignored my request to chat with her for 6 hours. The next day I see her on site. She ignores my request for 7 hours then finally sends me an email one sentence “we had car accident on way home from holiday I will email you when I get out of hospital “.She emailed me next day and said her cousin and cousin mother are still in hospital and she won’t be able to come so I asked her to take a picture of ring on finger so I can see ring . She refuses to take picture so I can see ring and she say I don’t trust her . She disappeared from Golden Bride but I find her here At first she denied it was her but after I sent her emails of her pictures on this site Amourfactory she finally said it is her and she is not hiding. She refuses to communicate with me but stays on this site now. Looking for next victim . The site allows not only allows but knowing allows women who are known scam artists to use the site to conduct the scam. Why ? Well I paid site over $20,000 to communicate with her then $3100 on rings. They do not want to give up this kind of money she brings in so beware she and others like her are here conducting illegal activities . See in the United States and Canada. To accept an engagement ring is entering a contract. It is one thing to break contract, which ever side does gives up right to ring . But to enter into the contract with intentions not to marry but pawn the ring for money is a crime. Conspiracy for starters, she has conspired to theft by deception, then she did theft by deception and Grand larceny because the rings were over $2500 all Felonies that should get her tossed out of Canada. . Remember I said she was from Odessa but as a refugee moved to Canada and if I am right, as in the United States you can be deported. If you commit a crime . So my warning to you is one stay away from Olga but watch out for women like her some are easy to spot and some are good and the site will turn a blind eye to it. She is still here what does that say.
Update:
I have sent to support@amourfactory an email thread to help start their investigation . Also GoldenBride is investigating . Olga 818151 has not returned to Golden Bride since being asked to return the engagement ring.
Update to Update
So far Amour Factory is still allowing Olga from Vancouver Canada to hide on their site. At this point. It appears that. The money she brings in is what is important to them so they continue to condone and allow the women on their site to mislead and theif by deception This is not a site you should be on if you are looking for real women and a real relationship BEWARE THEY ALLOW ILLEGAL BEHAVIOR ON THIS SITE AND GIVE REFUGE TO WOMEN BANNED FROM OTHER SITES
Update update update
I have sent you screenshots of her acceptance of engagement ring and. From Golden bride telling me she no longer responds to their request to return ring after 10 days . You do not need to support Golden bride. But you have been made aware of her illegal activity and do nothing about it which means you condone it . How many more women are doing the same thing . So I will continue to warn potential customers to stay clear of her and that there probably more like her on this site.
If anyone out there has had similar problems with this site and believes that they have been clearly deceived either here or at another site just to find the lady hiding here please leave me a message so that I can pass your information on to the authorities.
9 de outubro de 2022
Avaliação não solicitada
Resposta da AmourFactory
Dear User,
Hello and thanks for finding time to submit your review.
It's indeed a pity to hear about your experience, nevertheless, the case definitely needs to be investigated.
If you provided all the needed proofs, our Team will be glad to investigate it for you and clarify what has happened.
Please kindly note that we do not support GoldenBride website and we are able to assist you only with your AmourFactory account.
We would appreciate it if you provide us with your email address or ID number so we could find your account.To find your ID number, please log-in to your account on our site and click on the portrait icon in the top right corner of the page, then choose “Your profile”. Find the line that is called “Profile ID”. We'll need the digits that stand right after this line.
Please contact us via support@amourfactory.com if you still need help or wait for our reply with updates.
Best regards,
AmourFactory Customer Support
Amour Factory is an automated system!
Amour Factory is an automated robotic Ai system that bombards you with fake messages to get you to waste your purchased credits answering random questions that the computer throws at you. Do not spend your money making these crooks rich!!!
11 de setembro de 2022
Avaliação não solicitada
Resposta da AmourFactory
Dear Member,
Thank you for the review!
We try to make sure that all the validated members are real and interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
We are a safe company, we do our best to prevent scam activity from women's side and in case of some situations we always investigate and take measures.
We’re here for you anytime. Please feel free to contact us via support@Amourfactory.com in case of any questions.
Kind Regards,
Amourfactory Customer Support
Ever notice all the answers from Amour…
Ever notice all the answers from Amour Factory are just canned answers. This site is not legit. If there are persons answering , they answer vague and make you believe that they are legit. Ask you to meet and then day let's take it slow and keep talking here. If the concerns of safety or harm is towards this profile, since you can't call it a woman in my case, then it should not have never asked to meet. Also who doesn't meet in a crowded area especially if you are in NYC. Just bs stay away and save your.money.
Just received the companies reply and as usual a lot of smoke and nothing with the fact that this can be and is nothing more than a money grab. Stay away guys. As a disclaimer I do not work for any site or dating app of any kind. Save your money
31 de agosto de 2022
Avaliação não solicitada
Resposta da AmourFactory
Dear John,
Our website is an online-international communication platform where our member’s satisfaction is our primary focus. We provide our members with fast and convenient environment to initiate communication and share different ideas, traditions and knowledge with other members of the website.
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
We try to provide every member with a positive communication experience at the platform. To do this, we have secured access to the platform with a sophisticated verification procedure for every trusted member, and created a 24/7 support service being able to handle any kind of issue. However, each separate member chooses their own manner of communication as well as whom they want to talk to.
We’re here for you anytime.
Please feel free to contact us via support@Amourfactory.com in case of any questions.
Kind Regards,
Amourfactory Customer Support
I feel that the site is a total ripoff
I feel that the site is a total ripoff. you can not video chat so there is no way to tell if you are even talking to the lady in the pictures. Even after trying to get rid of a lady they are so persistent that you know in some way the site is compensating them for there time. Pictures are so touched up that its scary when you finally do see a natural picture. You have to spend about $800 usd on a single lady before you can request her personal information. This is somehow supposed to be for the ladies safety but sounds more like a great way for the site operators to scam more money. When you are chatting with a lady the site allows way too many messages to come through from other women. I can go on and on. Many of these women are from war torn Ukraine. Why can't someone do them a solid and allow them to pick a guy when they want and not have to drag things out and waste time?
19 de agosto de 2022
Avaliação não solicitada
Resposta da AmourFactory
Dear Mark,
I do share your concerns and I realize that trusting someone you talk to is crucial for you. From our side, we have done everything to make the platform safe. We have established the process of the ladies' verification by our Regional Partners. If someone doesn't seem real to you or behaves suspiciously as you might think, you can always share this with our 24/7 Customer Support. We will immediately review any situation that happened.
I completely understand that chatting with someone online may raise doubts from time to time. You cannot check who is sitting behind the screen and that's what makes you feel so suspicious. We have a few options to check this for you. You might already know about the verification steps we are taking. The video confirmation is the main way to check whether the lady is real. She has to confirm her identity by recording a video and showing her ID document on the camera.
If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.
We do not pay the validated members for communication with other members, and prohibit our Regional Partners to do so. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile.
We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.
I am very sorry, but we are not able to prohibit the members to write to you. We give all the members an opportunity to initially reach the person they are interested in. I know that this amount of chat invitations can be a little frustrating, but for now, we don’t have the feature of limiting the chats requests. I will send the feedback to our Development Team. Maybe, they will come up with something in the future. Also, you can block the particular member from writing to you.
We’re here for you anytime.
Please feel free to contact us via support@Amourfactory.com in case of any questions.
Kind Regards,
Amourfactory Customer Support
Don't believe anything that these…
Don't believe anything that these website operators tell you. They'll try to act all professional but it is a colossal scam with fake chat bots. Don's sign up unless you want to meet fictional users who'll adore you and rip you off. They have bots (users) that send you messages every few seconds and you have to pay to continue the chat ($9.99 a minute of Live Chat, wait what?, yeah for Live Chat). They say that the users are verified and such, but it's all a rip-off. They'll probably reply down below about how they're gonna investigate but then they tell you that the profiles are all real and verified. If there is justice in this world these people should be in jail for the kind of theft they're pulling!
16 de agosto de 2022
Avaliação não solicitada
Resposta da AmourFactory
Dear Mithun,
Hello and thanks for finding time to submit your review.
Please kindly note, that our website is completely legitimate, as we work only in accordance with international law.
There are no bots, as we carefully approve all the members to be registered on our website.
Our members’ profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the member you look at in the profile pictures is the person you are corresponding with (such profiles have a label “Validated member”).
Also, the price of chatting that you stated isn't close the reality. If you wish to find out more, please contact us via support@amourfactory.com
Best regards,
AmourFactory Customer Support
Be very careful
Do not bother going to this site if your ID less than 6 months old. It will do you no good they will not take it. Which means you would wind up spending thousands of dollars until you could get contact information. Thousands of dollars talking to someone you love that you cannot get their information because your ID is not 6 months old. What happens in 180 days does it make your ID that much more special
18 de julho de 2022
Avaliação não solicitada
Resposta da AmourFactory
Dear Daniel,
Thank you for taking the time to leave feedback about our website.
Please note that you are free to upload any government-issued document (ID, passport, gun permit) that includes your name, photo, citizenship and full document number on it (the document must be valid for at least 6 months from the moment of submission).
Please, contact us via support@amourfactory.com so we could clarify this situation and help you in case of any questions!
Please, note that at the given moment, there are no limits on contact exchange based on how long a person is on the website.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team AmourFactory
This is just sucking your money..
This is just sucking your money..
Is it possible all women are like models ?
All with pro photos ?
All ready for sex ?
All texting you even you don’t have a photo ?
Saying missing you !!
Too funny !!
Just rubbish !!
17 de julho de 2022
Avaliação não solicitada
Resposta da AmourFactory
Dear Asan,
Thank you for the review!
First of all, let me please inform you that we are online communication platform with a great range of beautiful members willing to talk!
If you have found any kind of violation please send us more details at support@amourfactory.com
We hope that you will not get bored using the platform!
Best regards,
Amourfactory Customer Support
Don't believe it if you are told that…
Don't believe it if you are told that networking sites are not serious. Not so with AmourFactory - I have been socializing here for about half a year and during that time I have met only thoughtful and nice people. I hope they'll stay that way!
8 de maio de 2022
Avaliação não solicitada
Resposta da AmourFactory
Dear Alex,
We appreciate your positive feedback about your experience on our communication platform!
We indeed strive to provide every user with a reliable and secure space for online communication where users are interesed in communicating with each other.
We wish you a pleasant stay on our website!
Best wishes,
AmourFactory Customer Support
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