Amthal Group Companies Avaliações 

68
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Amthall have given me an excellent service for around 9 years. I would like to make a special mention to the engineer, Paul, who carries out the servicing for my alarm. Paul is always on time, does... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our house alarm majorly failed its yearly inspection which caused me some anxiety. Amthal listened to my concerns throughout. A big 'Thank You' to Jason and Callum who attended the property. Their 'c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have been using Amthal fire and security for the past 15 years they have always carried out great work. They have installed a burglar alarm system in our property plus CCTV, They always remind us... Ver mais

Avaliado com 5 de um total de 5 estrelas

I cannot remember howi heard of them but glad i did. Extrealy helpful, and any time i had queries matt and and lynn were allways on hand to sort out probs And in this time of financial re... Ver mais

Detalhes da empresa

  1. Fornecedor de Alarmes de Incêndio
  2. Consultor de Proteção Contra Incêndios
  3. Fornecedor de sistemas de proteção contra incêndios
  4. Instalação de sistemas de segurança
  5. Fornecedor de sistemas de segurança

Escrito pela empresa

At Amthal Group Companies, we aim to invest and continue our mission of being the nation’s trusted commercial life safety and security technology partner whilst maintaining our friendly culture. With 25 years of providing expert fire protection and security compliance, Amthal Group Companies’ mission is to ensure the safety of people, properties and business operations across the UK. Starting our journey in residential security and now operating across many sectors including education, retail, property management and hospitality, Amthal Group Companies are one of the nation’s trusted security and fire protection partners. Proud to be truly independent, Amthal Group Companies’ continuous investment and development in our people enables us to deliver excellence for our customers.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

68 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,6

Todas as avaliações

(68)

11 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service from Paul

Amthall have given me an excellent service for around 9 years. I would like to make a special mention to the engineer, Paul, who carries out the servicing for my alarm. Paul is always on time, does a thorough job, helpful and always listens to me regarding any concerns I have.

11 de junho de 2026
Avaliação não solicitada
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Resposta da Amthal Group Companies

Thank you so much for your kind words, which we so appreciate. We will let Paul know your feedback.

Very best wishes,
Team Amthal ☺️

Avaliado com 5 de um total de 5 estrelas

Our house alarm majorly failed its yearly inspection

Our house alarm majorly failed its yearly inspection which caused me some anxiety. Amthal listened to my concerns throughout. A big 'Thank You' to Jason and Callum who attended the property. Their 'can do' attitude, determination and resolve were admirable. Faultless professionalism; they kept me informed as remedial work progressed; they were approachable and happy to discuss optimising security. At no time did I sense they were in a rush to complete the job so that they could move on. Instead they ensured the system was fully functional and that I was able to operate it before they left. I have no hesitation in recommending Amthal. A worthy 5 stars.

28 de maio de 2026
Avaliação não solicitada
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Resposta da Amthal Group Companies

Thank you Margaret for taking the time to leave your review, we are so pleased to hear Jason and Callum could help and your system is now fully functional ☺️. Stay safe!

Avaliado com 5 de um total de 5 estrelas

Extremely helpful service both in the…

Extremely helpful service both in the office and on site. Technician was bang on time, completed the service quickly, definitely recommended highly.

18 de maio de 2026
Avaliação não solicitada
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Resposta da Amthal Group Companies

Thank you Nicholas for your very kind words, we are so pleased we could be of service. Stay safe!

Avaliado com 1 de um total de 5 estrelas

I have had a very poor experience and I…

I have had a very poor experience and I would not recommend using this company. Their priority is profit over service and charging is not transparent. Call out as a member will cost you £175 or £354 as a non-member even if all that needs changing is a battery, which is charged on top of the call out. Absolutely disgusted with their business model.

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Amthal Group Companies

Resposta da Amthal Group Companies

Dear Chate

Thank you for taking the time to leave a review. We’re sorry that you feel dissatisfied and would like to clarify the situation, as we believe there are some misunderstandings in your comments.

At the time of contact, the system in question was not covered by an active service contract. As explained during the initial call, any works requested, including isolating a detector or fully de-commissioning the system, would need to be carried out either under a transferred contract or on a non-contract basis, which carries a higher call-out fee in line with other fire industry providers.

Our team clearly explained both options during the first call, however neither option was accepted and the call was ended. You then contacted us again the following day, at which point the non-contract call-out cost of £295 was again confirmed, which again was not accepted so no attendance arranged.

We are always transparent about our pricing and ensure costs are explained in advance so customers can make an informed decision. Our charges reflect the expertise of our engineers, compliance with industry regulations, and the ability to safely work on life-safety systems. As with most fire and security service providers, parts such as batteries are charged separately where required.

We take pride in providing a professional and compliant service, and we regret that on this occasion we were unable to reach an agreement that met your expectations. Should you wish to discuss this further, we would be happy to do so directly.

Team Amthal

Avaliado com 5 de um total de 5 estrelas

Annual alarm service

Amthal bought out our previous alarm company. The annual service we received today was thorough, the engineer on time , polite, processional.
Well impressed would highly recommend

31 de outubro de 2025
Avaliação não solicitada
logotipo da Amthal Group Companies

Resposta da Amthal Group Companies

Dear Susan,

Thank you for taking the time to leave a review, we really do appreciate it. I will ensure your feedback is passed on to all those involved.

The Amthal Team

Avaliado com 5 de um total de 5 estrelas

First class service

15 de abril de 2025
Avaliação não solicitada
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Resposta da Amthal Group Companies

Thank you for taking the time to leave a review, it's always great to receive positive feedback on our field technicians.

Avaliado com 5 de um total de 5 estrelas

Excellent thorough help from the technician

Although I did not know in advance at what time of day the technician would come, he was extremely helpful, as our household has special needs to which he was ready to adapt whilst remaining thorough and attending to every detail in a friendly and professional manner.

2 de abril de 2025
Avaliação não solicitada
logotipo da Amthal Group Companies

Resposta da Amthal Group Companies

Thank you for taking the time to leave a review, it's always great to receive positive feedback on our field technicians.

Avaliado com 5 de um total de 5 estrelas

Professional and Responsive

We had initial problems with our Paxton 10 access control and security systems, however Jason (Edes) was very helpful, easily approachable, professional and he was capable of sorting out all our problems. We enjoy working with Jason, he is always very responsive.

6 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company to deal with

I have had my Amthal system for over 20 years, during which time it has been trouble free. I have seen the company grow from small beginnings and all the personnel I have dealt with have been efficient, helpful and courteous.

29 de junho de 2023
Avaliação não solicitada

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