This company is useless. Practitioner do not join a scheduled call, cancelled it 5 minutes after it was scheduled to end, and they billed me anyway. There is no customer support except a phone number.... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Their website says they treat UTIs via Telehealth, when seen by the Dr, for all of 5 minutes, the Doctor said she couldn't treat UTIs over Telehealth, after they charged us for the visit. They won't... Ver mais
Do NOT use this company!!! I had my mother call because she had strep throat for 3 days and was getting worse, she had EVERY sign and symptom, this “Dr” listened …..Did NOT look at the screen one time... Ver mais
Your on line patient info system is user unfriendly. I could not delete a credit card when I needed to change payment modes. Your insurance options listed do not match the plans you accept. Your couns... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Amwell makes it easy for you to talk to providers, immediately, from home. You don't need to call ahead or wait for a provider - simply log on or call.
Informações de contato
75 State Street, 02109, Boston, Estados Unidos
- 1-855-635-1393
- support@americanwell.com
- amwell.com
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Professional Care
The physician was personable and listened very well to my symptoms. The treatment he prescribed help he a lot.

Resposta da Amwell
You may have COVID go get tested
You may have COVID go get tested, that’s all the doctor said. It seemed like he wasn’t concerned about anything else so that was frustrating.

Resposta da Amwell
She is very friendly and helpful
She is very friendly and helpful. She explained all of the matter we need. We really appreciate it
Thank you

Resposta da Amwell
Highly recommend
Easy to set up an appointment. The doctor was prompt and professional and my needs were addressed. Super easy. Highly recommend!

Resposta da Amwell
Amwell Review
The PA that assisted me was helpful and prescribed the right medication for my symptoms I would recommend him and this service to any one.

Resposta da Amwell
Engaging
Engaging, professionalism, understood the problem and made a good recommendation

Resposta da Amwell
They handled my issue quickly
They handled my issue quickly. Whole process was at most 15 minutes

Resposta da Amwell
Great Appt
The Dr. who took our call was attentive and caring. We appreciated her time and knowledge.

Resposta da Amwell
Highly Satisfied
I was skeptical at first but was very satisfied with the visit. The doctor correctly diagnosed my problem and prescribed the correct medicine to cure the issue.

Resposta da Amwell
Awesome service and you don’t even have…
Awesome service and you don’t even have to leave your home.

Resposta da Amwell
Amwell does not prescribe Suboxone
Amwell does not prescribe Suboxone, even though I specifically asked if they did, and they told me yes. They did refund my money quickly

Resposta da Amwell
Tried to make an appointment by phone
Tried to make an appointment by phone, still waiting. Co payment for a dermatologist $79 before insurance. This service was supposed to be cheaper than in person but it is not. This is a reap off.

Resposta da Amwell
AmWell HR is unethical
AMwell hiring process was pretty unethical. They sign you up and give you a welcome letter and then have you do all their online training approximately 30 hours of on-site training. After they hire all the candidates they send out a letter that they had unfortunately hired too many nurse practitioners or PAs or didn’t anticipate the COVID-19 situation to be what it was. When you asked to get paid for that 30 hours of training they deny that they have to pay you the 30 hours of training. Highly illegal to do to people in Washington state. Don’t waste your time! Move forward and find an ethical employer. FYI they will not send you full-time work. You would possibly get 1 to 2 patients a day. Their platform and training as a bunch of malarkey. Go online and read other reviews about being hired by this company. Don’t use their website to find the reviews look at other websites

Resposta da Amwell
Inconsistent service and incompetent…
Inconsistent service and incompetent doctors. One day you call and the doctor is helpful and willing to do his job, next time you get Utubaba from the middle east making a thousand excuses as to why he needs to prescribe otc medication instead of actual medication, doesn’t even understand you and his personal phone is ringing. Don’t use this service, it’s a waste of money.

Resposta da Amwell
difficult to deal with customer service
way too many people in customer service. do I really need to talk to this many people

Resposta da Amwell
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