AndLight.be Avaliações 

36
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Een zeer scherpe prijs gecombineerd met vlotte levering! Fedex bracht mijn delicate lamp zonder schade tot aan mijn voordeur.

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Great price and fast delivery made for a positive experience. The only annoying aspect was having to go through the whole purchase process in Dutch. For some unknown reason, Andlight don't seem to be... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Wij hadden enorm uitgekeken naar onze 2 2 VP2 Flowerpots en werden hierbij hulpvaardig geholpen via assistentie! De lampen arriveerden keurig ingepakt en na controle onzetwege werd dit goedgekeurd (ge... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Très bonne expérience pour l'expédition et le suivi par FedEx. La lampe répond à mes attentes, et semble qualitative. À voir dans le moyen et long terme si la première impression se confirme.

Detalhes da empresa

  1. Loja de Iluminação
  2. também em
  3. Loja de Móveis

Escrito pela empresa

ANDLIGHT – Your Home Should Feel Like Home Bij AndLight combineren we esthetiek, kwaliteit en praktisch gebruik om een bijzondere reeks verlichting, meubilair en accessoires tot stand te brengen, met exemplaren van de beste designmerken ter wereld. We zijn een trotse aanbieder van klassieke en eigentijdse ontwerpen, wat ons een geschikte keuze maakt voor zowel particuliere klanten als interieurspecialisten. We hebben als missie om klanten te inspireren en begeleiden met onze uitgebreide kennis, persoonlijke service, en kwalitatief hoogstaande producten. We zijn gevestigd in Kopenhagen en streven ernaar je een soepel ervaring te geven; vanaf je eerste muisklik tot een volledig ingerichte woning!


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

36 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(36)

7 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Snelle levering; concurrentiële prijs

Ondanks het verlengde weekend werd alles snel en correct geleverd. Zeer tevreden over de geleverde service en de concurrentiële prijs!

19 de maio de 2023
Avaliação não solicitada
logotipo da AndLight.be

Resposta da AndLight.be

Dear Diane,

Thanks for taking the time to share your experience!

It is great to hear that you have received a good service with fast and good quality of service. Beside that it is great to hear that we could deliver a competitive price for you.

Please reach out if you should have any questions; info@andlight.com

I wish you a good summer!

Best regards
Maria // Andlight

Avaliado com 5 de um total de 5 estrelas

I love my Gubi multi light

I love my Gubi multi light. So well made and great value for money. Apart of it it’s real design peace. AndLight did amazing job with delivery. Arrived in 3 days. So happy

28 de março de 2023
Avaliação não solicitada
logotipo da AndLight.be

Resposta da AndLight.be

Dear Milena,

Thanks for taking the time share you experience!

We are so happy to hear that you received a good service and that everything was delivered quick.
We are trying to making some good prices which accommodates our customers, so this is very nice to hear.

Please reach out if you should have any questions. We are hear to help; info@andlight.com

I wish you a good summer

Best regards
Maria // Andlight

Avaliado com 5 de um total de 5 estrelas

Zeer tevreden met mijn ‘Birdy’

Zeer tevreden met mijn ‘Birdy’. Mooie vloerlamp, snel geleverd en goed verpakt.

18 de março de 2023
Avaliação não solicitada
logotipo da AndLight.be

Resposta da AndLight.be

Dear Natascha,

Thanks for reviewing our services!

Wonderful to hear that you are happy about your Birdy and that it was delivered in a good condition.

Please let us know if you have any questions; info@andlight.com

I wish you a good summer

Best regards
Maria // Andlight

Avaliado com 5 de um total de 5 estrelas

Wonderful lamps and excellent service

Wonderful lamps and excellent service. Thank you!

9 de março de 2023
Avaliação não solicitada
logotipo da AndLight.be

Resposta da AndLight.be

Dear Robert,

Thanks for telling about your experience!

It is great to heat that you have received a excellent service in relation to your order. Beside that it is wonderful to hear that the lamps is living up to your hopes and expectations.

Let me know if you should have any questions; info@andlight.com

I wish you a good summer!

Best regards
Maria // Andlight

Avaliado com 4 de um total de 5 estrelas

Wij hadden enorm uitgekeken naar onze Flowerpot VP2

Wij hadden enorm uitgekeken naar onze 2 2 VP2 Flowerpots en werden hierbij hulpvaardig geholpen via assistentie! De lampen arriveerden keurig ingepakt en na controle onzetwege werd dit goedgekeurd (geen beschadigingen van lampenkappen). Toen we de lampen opgehangen hadden merkten we op dat de plastiek aan de binnenzijde van de lamp nog nat moest geweest zijn want er waren veegjes in op het mooie mosterdgele verf. Dat was jammer maar werden meteen bijgestaan door de klantendienst. Nieuwe lampen werden opgestuurd en wij stuurden de met verf besmeurde lampen terug. Wat een service!!! Natuurlijk was het fijner geweest om meteen de volwaardige lampen te hebben gehad maar we zijn altijd mensen en die zaken gebeuren nu eenmaal! We zijn supercontent met onze nieuwe aanwinsten!

15 de fevereiro de 2023
Avaliação não solicitada
logotipo da AndLight.be

Resposta da AndLight.be

Dear Wonder,

Thanks for taking the time to share your experience!

I am so sorry to hear that the lamps was not delivered in perfect condition, but I am very happy to hear that our customer service took care of the matter and helped with a return of the lamps so you could receive two new once.

Please reach out should you have any questions; info@andlight.com

I wish you a wonderful day!

Best regards
Maria // Andlight

Avaliado com 5 de um total de 5 estrelas

Heel mooie en degelijke lamp.

Heel mooie en degelijke lamp.
Kleur is wat ik er van verwacht had
Ben heel blij met mijn aankoop.
Levering was vlug en correct.

2 de fevereiro de 2023
Avaliação não solicitada
logotipo da AndLight.be

Resposta da AndLight.be

Dear Nelly,

Thanks for reviewing our services!

It's wonderful to hear that you are happy for your lamp and that its living up to the quality and color.
We strive to make a fast delivery and I am happy that this is the case here.

Please reach out if you should have any questions. We are hear to help; info@andlight.com

I wish you a good summer

Best regards
Maria // Andlight

Avaliado com 5 de um total de 5 estrelas

Snelle levering en heel goed verpakt

Snelle levering en heel goed verpakt. Goede prijs.

29 de janeiro de 2023
Avaliação não solicitada
logotipo da AndLight.be

Resposta da AndLight.be

Dear S,

Thanks for taking the time to share to experience!

This is great to hear that you have received a good service and that everything was delivered quick.
And then we are happy to hear that we could match your price level.

Please reach out if you should have any questions. We are hear to help; info@andlight.com

I wish you a good summer!

Best regards
Maria // Andlight

Avaliado com 5 de um total de 5 estrelas

Reliable and fast delivery.

Reliable and fast delivery.
Also quick support via email for a question I had.
Competitive prices

10 de janeiro de 2023
Avaliação não solicitada
logotipo da AndLight.be

Resposta da AndLight.be

Hi Steve,

Thanks for sharing your experience!

It is so nice to hear that your have received a good customer service, and that we were able to help with the prices.
We strive to deliver a overall good service with fast delivery, so this is very nice to heat about.

Please reach out should you have any questions to us; info@andlight.com

I wish you a good summer!

Best regards
Maria // Andlight

Avaliado com 1 de um total de 5 estrelas

Onze aankoop is beschadigd toegekomen.

21 de dezembro de 2022
Avaliação não solicitada
logotipo da AndLight.be

Resposta da AndLight.be

Dear Nele,

Thank you for your feedback. We always appreciate it.

I am sorry that you received a damaged product. We are more than interested in helping you, however, we need to know about the damage before we can help you out.

We hope that your case has been solved. If you have any questions, please reach out to us on info@andlight.be

All the best,

Team Andlight

Avaliado com 5 de um total de 5 estrelas

Good service

Good service, good delivery and great professional support

14 de novembro de 2022
Avaliação não solicitada
logotipo da AndLight.be

Resposta da AndLight.be

Dear Olga,

Thanks for sharing your experience!

It is wonderful to hear that you have received a good service with a good delivery of the order. We strive to make a great customer service, so it is nice to hear that you received a professional support.

Let me know if you have any questions to the order or further orders; info@andlight.com

I wish you a good summer!

Best regards
Maria // Andlight

Avaliado com 5 de um total de 5 estrelas

Goede ervaring!

Snelle levering, mooi product, gemakkelijke installatie

4 de novembro de 2022
Avaliação não solicitada
logotipo da AndLight.be

Resposta da AndLight.be

Hi Alexander,

Thanks for reviewing our service!

We are so happy to hear that you received a fast delivery and the process of installing the product was nice and easy.

You are very welcome to reach out to us, should you have any questions; info@andlight.com

I wish you a good summer!

Best regards
Maria // Andlight

Avaliado com 5 de um total de 5 estrelas

Perfecte afhandeling.

2 de outubro de 2022
Avaliação não solicitada
logotipo da AndLight.be

Resposta da AndLight.be

Dear Raf,

Thanks for the great review!

It is so nice to hear that you have received a Perfect handling of your order.

Please reach out to us, should you have any questions to us; info@anldihgt.com

I wish you a good summer!

Best regards
Maria // Andlight

Avaliado com 5 de um total de 5 estrelas

Très bien

Très bien, livraison parfaite et dans le timing prévu!

4 de setembro de 2022
Avaliação não solicitada
logotipo da AndLight.be

Resposta da AndLight.be

Dear Gogo,

Thanks for the great review!

It is great to hear that you have received a good service in relation to your order and that we were able to make a fast delivery which was on time.

Let me know if you should have any questions; info@andlight.com

I wish you a good summer!

Best regards
Maria // Andlight

Avaliado com 5 de um total de 5 estrelas

Correcte prijs

Correcte prijs, snelle verzending, mooi product.Top!

1 de julho de 2022
Avaliação não solicitada
logotipo da AndLight.be

Resposta da AndLight.be

Dear Jagienka,

Thanks for the great review

We are so happy to hear that you have received a good service in relation to your order and that we were able to make a fast and safe delivery.

Let me know if you should have any questions; info@andlight.com

I wish you a good summer!

Avaliado com 5 de um total de 5 estrelas

Heel tevreden

Heel tevreden, zowel het product als de afhandeling & levering van onze aankoop. Onvoorstelbaar. Besteld maandagavond laat en donderdagnamiddag in huis. Van Denemarken naar België.

1 de maio de 2022
Avaliação não solicitada
logotipo da AndLight.be

Resposta da AndLight.be

Dear Rina,

Thanks for the great review!

It is wonderful to hear that you have received a good service with a fast delivery of the order. We strive to deliver a great customer service, so it is nice to hear that this is the case.

Let me know if you have any questions to the order or further orders; info@andlight.com

I wish you a good summer!

Best regards
Maria // Andlight

Avaliado com 1 de um total de 5 estrelas

Koop hier niets!

Als je hier wil ruilen, moet je de verzending betalen. Hou daar rekening mee. Als dit een groot of breekbaar product is, kost het je misschien wel meer dan je aankoop. En dan weet je nog niet of je je geld terugkrijgt, want ze gaan het eerst 'keuren'. Daarom raad ik deze website 100% af.
De informatie die ze geven bij producten is ondermaats, waardoor het gevaar bestaat dat je effectief een verkeerde aankoop doet. Beter dus niet hier shoppen maar bij een website waar de voorwaarden niet enkel het bedrijf dienen maar ook de klant.

23 de fevereiro de 2022
Avaliação não solicitada
logotipo da AndLight.be

Resposta da AndLight.be

Hi Aline,

Thank you for your message. I have inquired about your order number to help you specifically, but we have not received any info.

It is stated in our return policy, that return costs are paid by the customer.

Unfortunately, as you say, international shipping can be quite expensive, which is why we offer free shipment, but cannot offer free returns. Upon returning a product, we expect it to be in the same condition as it was sent in, hence the inspection.

I am sorry, if our product description was not sufficient, but our customer service is available, should you have any questions about the products on our website.

Apologies for the dissatisfying experience.

Kind regards,
Andlight

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