Superb experience from start to finish. I came across this lovely company quite by accident as I was looking to see whether Millie's Cooke's do gluten free - they don't but these guys popped up and I'... Ver mais
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Veja o que dizem as avaliações
Stumbled across Andy and Sarah's and so pleased I did. To be able to get and enjoy Gluten Free treats (& full of gluten options lol) - giant cookies, fudge & brownie - at really reasonable prices (f... Ver mais
Couldn't fault this company. 18th Birthday cookie for grandson and his partner. One doesn't like cake , the other a vegetarian. They were so pleased with the double cookie. Everyone thoroughly enjoyed... Ver mais
This was the first time ordering from Andy & Sarah's. We ordered from the US for our son's birthday who now lives in the UK. Cookie cakes were a tradition in our family for birthdays growing up. Ord... Ver mais
Detalhes da empresa
Escrito pela empresa
We offer personalised food goods, from giant cookies, handmade fudge and brownies personalised and sent as gifts to your loved ones.
Informações de contato
Boundary Lane, M4M6+RG ,, PR46XE, Preston, Reino Unido
- 01772 970206
- contact@andyandsarahs.co.uk
- andyandsarahs.co.uk
4,9
Excelente
178 avaliações
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Wonderful service & response
Wonderful service & response! I wanted to order a personalised cookie for valetines day, and literally most websites I looked at were all sold out or couldn't deliver before Vday! Andy and sarahs to the rescue! Can't wait to try them - they look delicious and perfect condition after delivery :)
11 de fevereiro de 2021
Avaliação não solicitada
Resposta da Andy&Sarahs
Hi Portia.
Thank you for your review and your order.
Valentines was a busy week, However, we tried our best to keep days open for orders as much as possible but did end up having to close of a few days off due to high demand :(
We invested allot into our packaging to ensure they arrive safe, were so confident on this that we offer a no-break guarantee on all orders.
We hope to see you again soon, please feel free to contact us for the latest coupon codes.
The cookie looked amazing
The cookie looked amazing. Most definitely use Andy & sarahs in the future. Received emails updating me when the order was accepted, being prepared and being shipped.
Customer service was amazing. Replied as soon as possible and product was sent on the date selected.
11 de fevereiro de 2021
Avaliação não solicitada
Resposta da Andy&Sarahs
Hi Arif
It was a pleasure to do your anniversary cookie, I'm sure you will both have many more years to celebrate together.
Please feel free to contact us for the latest discounts.
Excellent customer service
Excellent customer service, very friendly and helpful and of course the product was delicious, would recommend to everyone, thank you.
3 de fevereiro de 2021
Avaliação não solicitada
Resposta da Andy&Sarahs
Hi Tracy
Thank you for your order and your review. I can see you ordered a few cookies, I hope they shared a little bit with you :)
Please feel free to contact us on your next order for a coupon code.
Excellent service
Excellent service. We ordered a cookie for a gift and it looks fantastic just what we ordered. Will cheer our friends up. Thank you for the quick turn around and keeping us updated too throughout. Will definitely order again.
2 de fevereiro de 2021
Avaliação não solicitada
Resposta da Andy&Sarahs
Thanks Emma
It was a pleasure to bake and personalise your cookie, happy your friends enjoyed it too.
Please feel free to contact us for your next order as we have some new coupon codes.
Excellent cookie experience
Ordered a personalised smartie cookie for my godson’s birthday - good advice on the website about how far in advance to order, good updates about the progression of my order. The cookie arrived well wrapped and looking brilliant. My godson loved it, apparently it was delicious, though COVID restrictions gave him the perfect excuse not to share any so I’ll take his word for it! Overall I was really pleased with the cookie and the service and would definitely recommend
30 de janeiro de 2021
Avaliação não solicitada
Resposta da Andy&Sarahs
Hi,
Thank you for your order and your review.
The Rainbow has been a big hit since we released it, I'm so happy he enjoyed it. Covid has been hard and I'm sorry you didn't get to see your grandson. Thank you for your positive review in relation to the informative information on our website, we work really hard to manage the expectations of our customers, especially during covid and delivery time frames.
Please feel free to contact us for coupon codes for your next order.
Would recommend - vegan cookie
Ordered a vegan cookie for a birthday - prompt delivery, delicious cookie and personalised exactly as requested. Would thoroughly recommend!
11 de janeiro de 2021
Avaliação não solicitada
Resposta da Andy&Sarahs
Hi James
Thank you for your order and your review.
The Vegan/Dairy-free cookie is our latest, Its been difficult to get a dairy-free cookie to rise but we have managed it and we're glad you enjoyed it.
Please feel free to contact us for the latest coupons on your next order.
Incredible service
Best priced personalised cookies and best taste, not that horrific sugar icing flavour that just makes you feel sick like others on the market, with andyandsarahs you can actually taste the cookie, the handmade fudge is also unbelievably tasty and fresh
7 de dezembro de 2020
Avaliação não solicitada
Resposta da Andy&Sarahs
Hi Steven
Thank you for your order and your review, it was a pleasure speaking with you via live chat and we're happy to hear that you enjoyed the tasty treats.
We do separate our selves from the competition by using chocolate to personalise in, yes it's harder and more expensive for us to do, but ultimately, the chocolate text enhances the flavours of our cookie cakes rather than overpowering it with sugary decoration.
We want our customers to receive a beautifully decorated cookie cake but its important to us as a brand to ensure the cookie taste great at the same time.
Please feel free to contact us for the latest discount coupons.
Absolutely amazing and taste so good.
Absolutely amazing and taste so good, definitely would buy again ! Highly recommend 😌
7 de dezembro de 2020
Avaliação não solicitada
Resposta da Andy&Sarahs
Hi Kathie
Thank you for the great review and the order, were pleased you enjoyed the tasty treat, and we hope to see you again soon, please feel free to contact us for the latest coupon codes.
We strive for excellence on all orders, and we are open to listening to any positives or negatives, as feedback is important to us to improve our services. Out of curiosity, what knocked us down a star? Please feel free to contact us via email.
Amazing Service!
The cookie was delicious and delivered very quickly! Exceeded my expectations!
Very helpful over message when I thought I had made a mistake on my order - replied promptly and helped me figure out a solution!
Will definitely be ordering from here again!
26 de setembro de 2020
Avaliação não solicitada
Resposta da Andy&Sarahs
Hi Catrina. Thank you for your positive review and we really hope to see you again soon, we have some great promotions coming up especially for Christmas.
Really pleased, made a great gift
Really pleased! Ordered a cookie for a birthday, was able to select what day it would be delivered. Received emails updating me when the order was accepted, being prepared and being shipped. Cookie looked great, the personalisation was brilliant and the product was packaged well. The only thing I would critique is that the packaging wasn't very environmentally friendly.
Edit: Really pleased to hear that eco-friendly packaging is used, would love to see this displayed on the website as this is so significant and would encourage me to choose Andy and Sarah’s over another brand 🙂
23 de setembro de 2020
Avaliação não solicitada
Resposta da Andy&Sarahs
Hi Lorna, Thank you so much for your positive review, we are so happy to have served you.
Regarding our packaging, we use a biodegradable box with natural wood wool, eco-friendly bubble wrap with biodegradable vacuum bag. Since your order, we have switched sellotape to a eco-friendly paper tape. We would like to welcome our 100% eco friendly packaging :)
Thank you again for your positive review and we really hope to see you again soon, we have some great promotions coming up especially for Christmas.
Fantastic gluten free blondie cookie…
Fantastic gluten free blondie cookie well packed and lovely and fresh and speedy delivery and amazing correspondence
11 de setembro de 2020
Avaliação não solicitada
Resposta da Andy&Sarahs
Hi Kim, Thank you for your positive review and we really hope to see you again soon, we have some great promotions coming up especially for Christmas. We have also added more Gluten free products on our site.
Highly recommended
Received a giant personalised triple chocolate cookie for my birthday! Literally the best cookie i have ever eaten, absolutely amazing! Highly recommended:)
26 de julho de 2020
Avaliação não solicitada
Resposta da Andy&Sarahs
Hi Lauren, Thank you for your positive review and we really hope to see you again soon, we have some great promotions coming up especially for Christmas.
Amazing Customer service
Absolutely 5 star, was very impressed with all the communication via email after I had brought the Giant Cookie letting me know what was happening.
I was even given a discount code so made everything even more perfect!
Will most certainly buy from them again Thankyou so much for everything 😊
& also quick to reply to me on eBay when I asked about what the gift wrapping looked like and they sent me pics whilst also updating their listing.
Couldn’t of bought from a better place!! 🙌🏻
19 de junho de 2020
Avaliação não solicitada
Resposta da Andy&Sarahs
Hi Emma, Thank you for your positive review and we really hope to see you again soon, we have some great promotions coming up especially for Christmas.
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