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Animigo Avaliações 1.134

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Finally my crazy pug started to control himself! I was skeptical at first because I tried every humane option I had found, but gave this collar a try anyway. It arrived quickly, and the first time Pan... Ver mais

Avaliado com 5 de um total de 5 estrelas

My labrador had a major operation in December - she is nearly 12 - afterwards she developed a front leg limp which was concerning. She takes a You MOve tablet... was taking another but this Animgo O... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service. Original order arrived quickly however one of the bottles had been broken and leaked oil everywhere. Animigo customer service were lovely and sent a replacement straight away. My ca... Ver mais

Avaliado com 5 de um total de 5 estrelas

When my Pekingese dog needed a monthly prescription from the vet to prevent scratching and it increased to £50 plus I decided to look elsewhere. I discovered Allergy aid from Animigo a natural remedy... Ver mais

Detalhes da empresa

  1. Loja de suprimentos para animais de estimação

Escrito pela empresa

Specialising in health and wellbeing products specifically for pets, Animigo has all you need to look after your furry (or not so furry) friends. Focusing on natural ingredients and premium formulations, Animigo has developed itself as a site you can trust when it comes to your beloved pets. We’re pawsitively passionate about pets, and transfer that care and attention to our site.

High Quality Pet Care Products

Escrito pela empresa

Next-Day Delivery
We know how pawsome our products are, so of course, you want to get trying them as soon as possible! For this reason, we offer a range of delivery options to find the best one for you, including next day delivery for orders placed before 4pm on any working day. We also offer tracked delivery, so you can place your order in confidence knowing it will get to you safe and sound (or rather ‘hound’).
Free Delivery
Who doesn’t love free delivery? If you spend £50 or over, you automatically qualify - Pawfect!
Same-Day Dispatch
We know you want your products as soon as possible so you can start enjoying them with your pets, so if you place your order before 4pm on any working day, we aim to dispatch it that same day so you can get your goods faster.
In Stock
Unlike many other online retailers, we house every single item of stock in our own warehouses, meaning we know exactly how much we have and can send it out without a hitch.
Natural Ingredients
We know loving pet owners don’t want to give their furry friends harmful chemicals, so every product at Animigo is made using natural ingredients, that have been carefully chosen by our pet experts in order to give you and your loyal companions the very best.
Fantastic Support
We love pets all over the globe, so to help deal with any query you may have we offer international customer care. With help available in numerous languages, we’re sure we can answer your question quickly and easily! To make things even easier for you, we also offer assistance in a number of forms to suit you, including phone, email, live chat and post.

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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Avaliado com 5 de um total de 5 estrelas

Great service as usual

Great service as usual, quick delivery and the product is the best we have used. I can highly recommend this company and the products they supply.

27 de dezembro de 2024
Avaliado com 1 de um total de 5 estrelas

Zero customer service …

Months of trying to use comfort points and never able to meaning all lost every month.months of trying g to contact and either ignored or sent screen shots of how to use comfort points (really lazy )
I know how to use them except YOU have stopped adding them even though all my purchases showing.again this month can’t use any and not being added at checkout.to date lost £16 of points recently.enough of being ignored with no replies to emails,calls and social media posts.money going elsewhere as zero customer service

10 de janeiro de 2025
Avaliação não solicitada
logotipo da Animigo

Resposta da Animigo

Dear Marc,

Thank you for sharing your feedback. We sincerely apologize for the frustration you've experienced. We understand how important your Comfort Points are, and we would like to assure you that they are easy to use, with many of our customers successfully redeeming them.

The screenshot we sent you contains the correct instructions for using the points, which explains the entire process in detail. We recommend reviewing the email thoroughly to ensure all steps are followed. Additionally, please note that Comfort Points come with an expiry date, and we send multiple reminders to our customers to help them redeem their points before they expire.

To investigate your case further, we would appreciate it if you could provide more details about the specific order referred to in your review. Unfortunately, without more information, we are unable to locate your account or resolve the issue based on the details provided.

We suggest reaching out directly to our customer service team, who will be happy to assist you in resolving this matter and ensure the best possible experience.s based solely on this experience. For your next order, feel free to connect with us directly. We will ensure extra care is taken to have your delivery completed smoothly and on time.

You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Avaliado com 5 de um total de 5 estrelas

Hemp oil

Quickly dispatched & arrived really quick considering it was almost Christmas. Only used the product a couple of times, so work in progress to try to ease dog's separation anxiety.

23 de dezembro de 2024
Avaliado com 1 de um total de 5 estrelas

Didn’t work any longer than 10 minutes

Didn’t work any longer than 10 minutes

8 de dezembro de 2024
logotipo da Animigo

Resposta da Animigo

Dear Adam,

We are truly sorry for the inconvenience you've faced with our product. At Animigo, we always strive to provide the best quality products to our customers, and we regret that you experienced an issue with the Animigo Anti Bark Collar Device.

To better assist you, could you kindly provide more details on how you were using the device? This will help us understand the issue more clearly and resolve it for you.

Please feel free to contact our customer service team directly, and we will ensure that we find the best solution for you regarding this matter.

Thank you for bringing this to our attention, and we look forward to resolving this for you promptly.

You can also contact us via email at info@weightworld.uk or call us at 0203 322 7970. We also have a live chat option on our website which you can use to instantly connect with one of our advisors. We are available between 8 am to 6 pm Monday to Friday.

Kind regards,
Customer Services

Avaliado com 5 de um total de 5 estrelas

Animigo Cat Flea & Tick Collar

After spending a fortune on other brands, I am glad I’ve found this collar. My cat has been wearing it now for 2.5 months with no reaction and it’s definitely working. It smells quite strongly when it’s first on and only if you put your head near your cat and now I can only just about smell it if my head is near to my cats. The collar or the smell doesn’t bother my cat either and my cat actually wears a tracker that this collar is strong enough to hold on to. Very happy!

16 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

only used it 1 day

only used it 1 day, set at level 3, i noticed a difference straight away with less barking from my cocker spaniel. Its early days yet . product seems to be well made and robust.

9 de dezembro de 2024
Avaliado com 2 de um total de 5 estrelas

Purchase fine but expect spam

Purchase is all fine but can't unsubscribe from spam emails after.

5 de dezembro de 2024
Avaliação não solicitada
logotipo da Animigo

Resposta da Animigo

Dear Max,

We sincerely apologize for the inconvenience you've experienced with our promotional emails. We completely understand your concern.

If you wish to unsubscribe from our promotional emails, you can easily click the unsubscribe button located at the bottom of any promotional email you’ve received. Alternatively, you can contact our customer service team directly, and we will ensure your email is removed from our mailing list.

Please note, our intention with these emails is to provide you with exclusive offers and updates about our products, but we certainly don't want to cause any inconvenience.

If you have any further concerns or need assistance, please don’t hesitate to reach out.

You can also contact us via email at info@weightworld.uk or call us at 0203 322 7970. We also have a live chat option on our website which you can use to instantly connect with one of our advisors. We are available between 8 am to 6 pm Monday to Friday.

Kind regards,
Customer Services

Avaliado com 3 de um total de 5 estrelas

Disappointed

You were let down by your delivery system.. first delivery wasn't received.
Your replacement delivered to the house next door that is clearly marked "3".

18 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

Great Service

Recently bought Hemp Oil for my dog, apart from the pipette never drawing a full dose the oil itself is brilliant. I had a few questions and every email was answered promptly politely and were really helpful. Great price great customer service i will definitely use Animigo again. Thank you

29 de outubro de 2024

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