Anjolee Avaliações 

285
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

You provided us with the anniversary ring, 14K yellow gold with five 0.5 carat cushion shaped diamonds. For our 40th wedding anniversary, we are totally thrilled with the ring. I have never seen a m... Ver mais

Avaliado com 4 de um total de 5 estrelas

The products are beautiful! I purchased hoops and a matching ring. Both are stunning, comfortable to wear, and seem like they would work in almost any occasion. They’re just what I was looking... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordering was very easy if you know what you're looking for. Shipping was relatively quick. The jewelry came packaged well and discreetly. Definitely order from them again.

Avaliado com 5 de um total de 5 estrelas

Beautiful products! Ring sizer is great but ended up going with earrings for my beautiful bride of 35 years.


Detalhes da empresa

  1. Joalheria
  2. também em
  3. Fabricante de jóias

Escrito pela empresa

Anjolee's mission is to provide customers with the highest quality of hand crafted, customized jewelry, using only the finest precious metals, natural diamonds and gemstones. We believe in the art of our craft, the quality product that we manufacture and the excellent service we provide to our customers.

The Anjolee Warranty

Our Promise to You

Our Promise to You
Anjolee stands behind our quality and craftsmanship of our products. We guarantee that all diamonds sold are authentic and genuine. Anjolee's lifetime warranty ensures your fine jewelry will always be as beautiful as the day you bought it.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

285 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(285)

83 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Expectations Surpassed.

I had an amazing experience with Anjolee! Their team was incredibly patient and understanding, even as I emailed them frequently with questions and updates. I needed the ring by Thanksgiving, and they absolutely delivered on time without compromising quality.

The craftsmanship of the ring is truly breathtaking—every detail is flawless and beyond what I could have imagined. It’s clear that Anjolee takes great pride in their work, and their dedication to customer satisfaction is unmatched. I’m so grateful for their exceptional service and highly recommend them to anyone looking for stunning, high-quality jewelry and a seamless experience. Customer for life!

27 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was looking for something specific…

I was looking for something specific for my wife .Since this was to celebrate our anniversary it needed to be special.So after looking at several settings.I found what would make this special.Ordered and my wife was super excited! Thanks

8 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

Beautiful pave dainty wedding ring.

Beautiful ring. Exactly what I wanted. Great price. Excellent, responsive customer service. It took about two weeks because I paid for the IGI certification, and in retrospect, with the small size of the diamonds on the ring I ordered to match my engagement ring, that probably wasn’t necessary, but that’s on me. Great company. You can trust them. I also love the jewelry box with the light. I wish I could share a photo here!!!

21 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing product

Amazing product! Came in an amazing box and Display, couldn’t have better words to say about it!! Truly amazed

1 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Responsive Customer Service

This was my first time to order from Anjolee, so I wasn’t sure what to expect. I couldn’t find this style of earring anywhere else, so figured I’d give them a try. Customer service was very responsive to my questions before and after ordering. The earrings I purchased are fabulous and the packaging is beautiful. I’m very happy with my purchase and will be ordering again.

28 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Gorgeous

This emerald cut ring is absolutely gorgeous!!! I purchased an extra band to go with it, but it didn’t need it. The only regret I have is not getting the 1.50 solitaire instead of the 1 carat. The lighted box it came in was wonderful.
Andrea in customer service was excellent also Noni on chat was great helping me make my purchase.
This is the second purchase I have made and I’m looking forward to the next.

23 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

Stunning Ring!

I purchased a diamond wedding band from Anjolee. The service and communication was exceptional. When I got the piece, it is gorgeous and more than I expected, It took about 10 days to get the ring which included a weekend. Thank you to the team at Angolee

21 de agosto de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

The earrings are lovely and have an…

The earrings are lovely and have an incredible sparkle. I only gave four stars because the stones are not matched. One diamond is visibly larger than the other. I kept them because the size difference is not so noticeable on the ears.

9 de agosto de 2024
logotipo da Anjolee

Resposta da Anjolee

Thank you for bringing this to our attention. We’re sorry to hear that the diamonds in your recent purchase don’t match in size as expected. Quality is very important to us, and we strive to ensure that every piece meets our high standards.

Please contact our customer service team and we can provide instructions on how to send back your earrings. Once we receive the item, we’ll take care of adjusting the stones to ensure they match perfectly. If you have any other questions or need further assistance, we’re here to help.

Thank you for your understanding and for giving us the opportunity to address this issue.

Avaliado com 1 de um total de 5 estrelas

Refused to sell to me!

For some reason never given to me, this company will not sell to me! My first order was charged to my credit card, and then didn't ship. When I checked, they said the ring was being made and was being checked on or something. Then the charge was refunded and all contact stopped.

I placed two or three orders after that. They were all refused. Then the last one was confirmed, and the pending charge appeared. The next day it was gone and no one will tell me why.

I was told that they won't do business with me. No reason why. And then, on the live chat, the agent told me to stop contacting them!

You tell me: WTH??
Has anyone else had a similar experience with this incredibly horrible company???
Does anyone know any possible reasons why I got treated this way?

The answer supplied below is inaccurate. They NEVER talked to me. I left multiple messages for a call back. Sometimes I was told that they had no information about WHY my credit card was not being accepted. I tried other cards to try to get one accepted. First they WERE accepted, and then they would be refunded with no explanation given. They actually charged my card for a ring, then never sent it, then long after they refunded the charge. When I called I was told there was no one available to talk to me, and they had no idea why my cards were rejected.

The last contact I had with them was a live chat where the agent just stopped responding. After giving me absolutely no information, she said that I should stop trying to contact them! After which she refused to answer anything I said.

THEY ABSOLUTELY NEVER OFFERED ME ANY SUGGESTIONS ON HOW I COULD GET AN ORDER ACCEPTED. I WOULD HAVE DONE ANYTHING THEY ASKED, INCLUDING PAYING BY CHECK OR CASH IF POSSIBLE! THEY REFUSED TO TALK TO ME REPEATEDLY, AND NEVER ONCE SHOWED ANY INTEREST IN WORKING THINGS OUT!

I have an excellent credit history and a very high credit card limit. Why this company choose to throw away multiple thousands of dollars I was trying to give them is a business model I can't imagine makes much sense. I only hope they suffer more losses of business like their treatment of me caused.

Update: It is an absolute lie that they never charged me. They took my first order for a ring and charged my credit card almost 3K. Then they didn't send the ring! When I tried to find out what was going on, their only message stated that their high standards were causing delay as they inspected the ring to assure it met those standards. After a week or sol I found the refund on my credit card. No notice, no explanation.

I called. I emailed. I tried to chat. No explanation except the credit card was declined. No reason why...

2 de agosto de 2024
Avaliação não solicitada
logotipo da Anjolee

Resposta da Anjolee

Protecting our customers’ information is very important to us. The reviewer’s orders were declined by our credit card processor multiple times and by your credit card authentic validator. Unfortunately, since the orders were declined, Anjolee did not proceed with the orders. The customer was never charged for the orders. The customer attempted using different credit cards which were declined by our credit card processor and were flagged as suspicious. Anjolee communicated to the customer the issue and suggested solutions.

Avaliado com 5 de um total de 5 estrelas

This is my second purchase

This is my second purchase, the quality and workmanship has been excellent.
Packaging is flawless I could not be happier with this company.

12 de julho de 2024

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