Absolutely dreadful. This has been one of the most frustrating customer experiences I've ever had. From start to finish, it felt like nobody gave a crap. Every interaction left me more irritated... Ver mais
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Veja o que dizem as avaliações
If I could give less than one star I would. Customer service is ridiculous. 2 year warranty apparently and my daughter's scooter has literally snapped and they reply once and dont again. Use a differ... Ver mais
Wrong item sent a month after ordering. Emails from them confirming its coming. Yet nothing dispatched until 4 weeks later. Will be contacting the bank to withhold money. This isn't the o... Ver mais
Purchased on 6th October arrived at 8th October. It's a very good electric scooter. It has 3 different modes: eco (8mph), normal(11 mph) and sport (19 mph) it also has cruise control to activate it y... Ver mais
Detalhes da empresa
Escrito pela empresa
The UK & Europe’s No.1 Supplier of AOVO Electric Scooters We aim to offer our customers a variety of the latest electric scooters. We have come a long way, so we know exactly which direction to take when supplying you with high quality yet budget-friendly products. We offer all of this while providing excellent customer service and friendly support. We always keep an eye on the latest trends in electric scooters and put our customers’ wishes first. That is why we have satisfied customers all over the world, and are thrilled to be a part of the AOVO industry. The interests of our customers are always top priority for us, so we hope you will enjoy our products as much as we enjoy making them available to you. We at AOVO PRO UK believe in high quality and exceptional customer service. But most importantly, we believe shopping is a right, not a luxury, so we strive to deliver the best electric scooters at the most affordable prices, and ship them to you regardless of where you are located.
Informações de contato
1,5
Muito Ruim
177 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My son was looking forward to his new…
My son was looking forward to his new present and when the scooter arrived a small part of the mud guard attachment had snapped. We have managed to glue this as he didn’t want to send the whole thing back but thi is not something u expect when paying all that money.
4 de outubro de 2021
Superfast delivery of a replacement…
Superfast delivery of a replacement charger
30 de setembro de 2021
The battery life is not good
The battery life is not good
Could do with a better longer lasting on
21 de setembro de 2021
The scooter broke after 2 weeks and…
The scooter broke after 2 weeks and completely stopped charging, I have now sent 4 emails with no reply and there doesn’t seem to be any phone number, my son bought this with his own pocket money that he had been saving and is absolutely devastated that it has stopped so working.
19 de setembro de 2021
Resposta da AOVO PRO UK Store ®
Dear Connor,
We are aware of some of our customers having issues with our batteries, thus we have raised this with the manufacturers to avoid future customers from experiencing this problem.
Unfortunately, we do not seem to have received any correspondence from you. Could you please contact us and we will definitely be able to help you get your battery issue resolved. You can find our contact details on our website: aovoscooter.co.uk
Please note: We usually reply to all emails within 72 hours.
Kind regards,
Does what it says having great fun with…
Does what it says having great fun with this
14 de setembro de 2021
The battery is a bit iffy
1 de setembro de 2021
Resposta da AOVO PRO UK Store ®
Dear Abdirisaq,
We are aware of some of our customers having issues with our batteries, thus we have raised this with the manufacturers to avoid future customers from experiencing this problem.
Please contact us and we will definitely be able to help you get your battery issue resolved. You can find our contact details on our website: aovoscooter.co.uk
Kind regards,
Aovo pro
Bonjour je recommande le site aovo pro uk j’ai changé mon garde boues de ma trottinette pour moins de 20 euros j’ai reçu un kit mieux que d’origine et complet .
28 de agosto de 2021
Scooter spare part
The rear mudguard handle bar clip came lose and was last from my granddaughters scooter. It was a simple process to go on the web site and order a replacement. The price including postage was a very reasonable 2.99. Quick delivery time and email sent confirming delivery.
25 de agosto de 2021
Service good but broken front mudguard…
Service good but broken front mudguard and one broke back mudguard bracket.
25 de agosto de 2021
Amazing product with absolutely brilliant service
The scooter arrived the next day as promised on their website. Free next day delivery is much appreciated. They responded to any requests for information within hours.
Also, the scooter is very reliable and the battery life is great. The best scooter around for the money.
I was really confused about which website to purchase from as there is so many selling aovo scooters, highly recommend buying from their website.
25 de agosto de 2021
Avaliação não solicitada
Very good scooter
Very good scooter
Very Good customer service
Highly recommended
25 de agosto de 2021
Worst scooters ever
25 de agosto de 2021
Resposta da AOVO PRO UK Store ®
Dear Cal,
This is a very unfair review.
Could you please detail further what is it exactly that has made you feel this way about our scooters?
Also, if you are experiencing any issues with our scooter, you can contact our technical support team and they will definitely be able to help. You can find the contact details on our website: aovoscooter.co.uk
Yours sincerely,
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