Great products, good service with a personal touch, and, should there be a problem, it’s handled quickly and efficiently. Many thanks.
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Veja o que dizem as avaliações
i have a long term itchy scalp issue - these shampoos are the kindest i have yet found and reduce the flaking to a minimum and irritation to zero. They are concentrated so a little goes a long way. As... Ver mais
Have used the skincare products for many years. Good quality. Kept up to date on the delivery status. Usually delivered after 2 days of despatch if using the free delivery option.
A empresa respondeu
Fast delivery, secure packaging & a personal touch. Your products never disappoint & really happy to discover Hippy Daze Reed Diffuser in stock….fabulous scent ❤️
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Organic & Natural Cosmetics hand made in Devon. Mostly vegan and all vegetarian, SLS and parabens free, not tested on animals.
Informações de contato
63 Fore Street, TQ9 5NJ, Totnes, Reino Unido
- 01626 770451
- lisa@apothespa.co.uk
- apothespa.co.uk
4,7
Excelente
97 avaliações
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As pessoas também visitaram
All orders arrive promptly!
Apothespa always provide any orders very promptly. Their good invariably arrive in excellent condition.
8 de dezembro de 2023
You kept me informed and the product…
You kept me informed and the product was very well presented
2 de dezembro de 2023
Very prompt delivery
Very prompt delivery, beautifully packed. I love these products and support this company whenever I can. Would definitely recommend.
24 de novembro de 2023
Excellent product, poor delivery
First thing to say is that your product is excellent.
Our gripe was that the package took ages to arrive, because insufficient postage had been paid for it. (Royal Mail said it had been sent as a large letter, rather than a parcel).
We eventually received a note from Royal Mail telling us that the package could be picked up from the local sorting office and that a surcharge of £3.50 would be payable.
We collected the package this morning (6 Dec) and paid the surcharge.
This needs to be sorted out.
6 de dezembro de 2023
Resposta da apothespa.co.uk
Dear George
I was very disappointed to read your two star review on the basis of shipping, as we are a very small business and such reviews really impact us.
From your comments, I can see that a staff error was made, as your parcel should have been sent second class royal mail. Its clear that the staff member who processed this order made a mistake and selected large letter, which is the next box along from small parcel on the royal mail website. Clearly a staff error and actually, the first time I have seen this happen in the many thousands of parcels we send out.
Please accept our sincere apologies. Staff were maxed out processing the Black Friday orders and are only human, so mistakes will occur from time to time. I have emailed you this morning so will await your response via email.
kind regards Lisa
Excellent product
29 de novembro de 2023
Resposta da apothespa.co.uk
thank you so much for your kind review - it is much appreciated.
Nice little touches
Fast efficient delivery of the frankincense face cream loved by my sister
27 de novembro de 2023
Prompt reply to order and quick delivery
27 de novembro de 2023
Bespoke service and amazing products
Such amazing products and bespoke service for customers, very quick delivery , a very loyal customer .
7 de novembro de 2023
Resposta da apothespa.co.uk
Thank you Moh for being one of our lovely customers! best wishes Lisa
Smell amazing
I have been using Apothespa products for over ten years. I love how safe they are for your skin without harmful ingredients. It’s great they are made in small batches and lots of love and care goes in to making them. They all smell amazing and I will be a customer for life. My favourite product is the Frangipani body cream.
16 de novembro de 2023
Avaliação não solicitada
Resposta da apothespa.co.uk
thanks Nicola for leaving us such a lovely review xx
Good customer service
Easy ordering, quick delivery and customer service very good³
1 de novembro de 2023
Exactly what I need
8 de novembro de 2023
Eye cream and night cream
I purchased eye cream which is smooth and sinks in well. Also the night cream which feels substantial and again sinks in well. Both smell 😍 lovely. Delivered in a box containing flower petals....brought a smile to my face. Thank you.
13 de novembro de 2023
The most wonderful products
The most wonderful products. Perfect for every skin type.
28 de outubro de 2023
Straightforward ordering and prompt…
Straightforward ordering and prompt delivery
31 de outubro de 2023
Haven’t received the goods so can’t…
Haven’t received the goods so can’t comment on them ☹️
28 de outubro de 2023
Resposta da apothespa.co.uk
Dear Grace thank you for taking the time to post a one star review on slow delivery. Your order was placed on 28th October and was shipped on 30th October Royal Mail second class, which is 3 - 5 days delivery. It does seem that Royal Mail are a bit slow to deliver this week, but this is unfortunately outside of our control. We can ship first class for £1.50 if you are in a hurry. Mostly our orders are delivered by Royal Mail very quickly, but it is something we cannot control unfortunately. I hope you enjoy your products when they do arrive which i trust will be imminently. kind regards Lisa
Lovely day and night natural…
Lovely day and night natural moisturisers which I've been using for several years. They smell great and use natural and organic ingredients.
Quick delivery and well packaged (not using any plastic).
Highly recommend.
27 de outubro de 2023
Good service
Have been using products from apothespa for a long time, the service is always efficient and products well packed for posting
26 de outubro de 2023
Friendly and helpful staff at your…
Friendly and helpful staff at your Sidmouth branch. Would like it even better if you sold the Hemp and Patchouli soap there, my favourite.
4 de julho de 2023
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