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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Talk about customer service. Joseph was insanely knowledgeable and helpful through our entire purchase. He helped not only in finding the right products, but also organized instalation with som... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was going to order my new pump and filter online but had a question and made a phone call. The representative offered me reduced shipping (saved me $30) to place the order over the phone, which I di... Ver mais

Avaliado com 5 de um total de 5 estrelas

Joseph H. patiently and expertly responded (first via chat and later by email) to my many questions about Pentair variable flow pumps. I found AppaeTech to have very competitive pricing and once I ma... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de produtos para piscinas

Escrito pela empresa

Appaetech Pool Supply is a U.S.-based retailer specializing in pool and spa equipment, replacement parts, and accessories from leading industry brands including Pentair, Hayward, Jandy, Raypak, Zodiac, Polaris, Waterway, CMP, and J&J Electronics. We serve homeowners, service professionals, and commercial customers by providing reliable access to high-quality products at competitive pricing. Our focus is on accuracy, speed, and consistency. Pool equipment purchases are often time-sensitive, so we prioritize fast order processing, dependable fulfillment, and clear communication throughout every order. Our catalog includes pumps, heaters, heat pumps, automation systems, salt chlorination systems, lighting, filters, valves, and essential replacement components for most major pool systems. In addition to OEM products, we offer carefully developed aftermarket and replacement solutions designed to meet performance expectations while helping customers manage costs. Each product is selected with compatibility and long-term reliability in mind, ensuring customers receive solutions that fit their specific equipment needs. At Appaetech Pool Supply, we are committed to transparency and long-term customer relationships. Whether maintaining a residential pool or managing a professional installation, our goal is to provide a straightforward, dependable purchasing experience backed by industry knowledge and responsive support.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

43 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Best place for homeowners

Talk about customer service. Joseph was insanely knowledgeable and helpful through our entire purchase. He helped not only in finding the right products, but also organized instalation with someone who did an awesome job.

He Also resent invoices weeks later when we couldn't find them when trying to apply for the DWP rebate.

Definitely recommend! Will 100% be back when we start our project to convert our pool to a saltwater system.

Thank you Joseph for your hard work.

24 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I need to return this item

I ordered an item, but received the wrong part. Joseph was very apologetic & immediately sent me a return shipping label. Customer service was outstanding on correcting the issue.

23 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Great Products and Service!

I was going to order my new pump and filter online but had a question and made a phone call. The representative offered me reduced shipping (saved me $30) to place the order over the phone, which I did. The equipment arrived on time, was installed by a professional familiar with the brand and everything is working as expected (though I've only had it running 4-5 weeks). Very pleased with the whole experience (products, service, shipping)!

2 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Great service!

28 de abril de 2026
logotipo da AppaeTech Pool Supply

Resposta da AppaeTech Pool Supply

Thank you for your review, Alex! We truly appreciate your support and are happy to hear you had a great experience with our service. We look forward to helping you again with any future pool and spa needs!

Avaliado com 5 de um total de 5 estrelas

Awesome customer service

Devon was amazing. Took care of me and any issues that I had or resolved quickly.

27 de abril de 2026
logotipo da AppaeTech Pool Supply

Resposta da AppaeTech Pool Supply

Thank you for your review, Casey! We’re thrilled to hear Devon provided amazing customer service and was able to quickly resolve any issues you had. We truly appreciate your support and your kind feedback, and we’ll be sure to share your comments with him. Thank you again for choosing AppaeTech Pool Supply!

Avaliado com 5 de um total de 5 estrelas

Devin was a great help and very…

Devin was a great help and very knowledgeable on the
products they sell. He was also very helpful in sorting out the problem I had with my Amazone online purchase. He got me the right pump and my refund was received today. Great job guys.

27 de abril de 2026
logotipo da AppaeTech Pool Supply

Resposta da AppaeTech Pool Supply

Thank you for the wonderful review, Roger! We’re very happy to hear Devin was able to assist you and help resolve the issue with your Amazon purchase. Our team always strives to provide knowledgeable support and make sure customers receive the correct products as quickly as possible. We truly appreciate your patience and your kind words, and we’re glad everything was resolved successfully. Thank you again for your support!

Avaliado com 5 de um total de 5 estrelas

Excellent and reliable business

Excellent and reliable business. Purchased item arrived in excellent condition and in a timely manner.

27 de abril de 2026
logotipo da AppaeTech Pool Supply

Resposta da AppaeTech Pool Supply

Thank you for your review, Jorge! We truly appreciate your kind words and are glad to hear your order arrived quickly and in excellent condition. Providing reliable service and quality products is very important to us, and we’re thankful for your support. We look forward to helping you again in the future!

Avaliado com 5 de um total de 5 estrelas

I received my order as described…

I received my order as described without issue with packaging or shipping. Thank you for good service and good value!

27 de abril de 2026
logotipo da AppaeTech Pool Supply

Resposta da AppaeTech Pool Supply

Thank you for your kind review, Sherry! We’re glad to hear your order arrived exactly as expected and that everything went smoothly with packaging and shipping. We truly appreciate your support and are happy we could provide both good service and value. We look forward to serving you again in the future!

Avaliado com 5 de um total de 5 estrelas
logotipo da AppaeTech Pool Supply

Resposta da AppaeTech Pool Supply

Thank you for your review, Neil! We’re happy to hear your order process was smooth and that your shipment arrived quickly. We truly appreciate your support and look forward to helping you again with any future pool and spa needs!

Avaliado com 5 de um total de 5 estrelas

Great customer service support

I made an inquiry about a Pentair Salt Chlorine Generator (IC40 Plus) and they were very helpful with my questions. They also sent me a coupon code for $15 which helped seal the deal.

25 de abril de 2026
logotipo da AppaeTech Pool Supply

Resposta da AppaeTech Pool Supply

Thank you for your review and for choosing AppaeTech Pool Supply, Robert.

We’re glad to hear our team was able to assist you with your questions about the Pentair salt chlorine generator and help you make the right decision.

Providing knowledgeable customer support, competitive pricing, and helpful savings on pool equipment like salt cells is something we take pride in.

We appreciate your support and look forward to assisting you again with your future pool supply needs.

Avaliado com 5 de um total de 5 estrelas

I ordered a wet end from you guys and…

I ordered a wet end from you guys and twice I received it damaged through shipping. The guys in the parts department ordered a third wet end, had it shipped to them, they wrapped it up in bubble wrap, then shipped it to me assuring that the third time was the charm. They stuck with it until I was happy. That's real customer service. Service that's far to rare these days. Thanks guys for your great work.

25 de abril de 2026
logotipo da AppaeTech Pool Supply

Resposta da AppaeTech Pool Supply

Thank you for your detailed review and for choosing AppaeTech Pool Supply, Gary.

We sincerely appreciate your patience throughout the shipping issues, and we’re glad our team was able to ensure your pool pump wet end arrived safely and in proper condition.

Providing reliable customer service, careful packaging, and support for pool equipment and replacement parts is extremely important to us, especially when challenges arise.

We truly value your trust and are committed to making sure every customer receives the service they deserve. We look forward to assisting you again in the future.

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