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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Appalling service. Walked into their Broadway store in Sydney because my AirPod Pro 2, still under warranty, do not charge evenly. Although they promised that I'd be able to see one of their "geniuse... Ver mais

Avaliado com 1 de um total de 5 estrelas

Bought a watch in online store. They would not deliver the product without a signature and only during business hours I can not be available during business hours. I tried to get them to change this.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I fell in love with Apple after purchasing my iPhone SE (2020). I quickly upgraded to the 11 Pro Max and then the 12 Mini. Since then, I've bought AirPods, AirPod Pros, a sixth-generation Apple Watch,... Ver mais

Avaliado com 2 de um total de 5 estrelas

Apple have now managed to complicate everything to a level that every time I move to one of their technological "advances" it becomes a nightmare. Decided to take the iCloud route entire desk top has... Ver mais

Detalhes da empresa

  1. Loja de Celulares
  2. Loja de acessórios para Celulares
  3. Loja de Acessórios de Informática
  4. Loja de computadores e acessórios
  5. Loja de Informática

Informação fornecida por fontes externas variadas

Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revol...


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

80 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 1 de um total de 5 estrelas

Andy shits over Crapple

Only thing worth using is an iPad
Prev workplace provided an iPhone and it was worse than dogshit. Only fat losers like Lostinmymaps use this shit
Plus some business units used Macs instead of Windows and whilst I get Macs are okay for certain things, it is not really worthwhile for our line of work

10 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Everyone should study Australian Consumer Law

Apple make good products and sometimes they make terrible products. When you hold them accountable for their terrible products they will make this process so difficult that most would give up. SUCK IT APPLE!!! I WON!!! Australian Consumer Law should be taught to everyone in schools. Customer support for your rubbish product should not be a fight and a struggle.

23 de outubro de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I Purchased a Rugged cas for Air Tag…

I Purchased a Rugged case for Air Tag early September Put Air Tag in and attached to my car keys
Not very secure as the back that screws in came undone - I lost the back of the case - fortunatley for me I did not loose the new Air Tag - I purchased Silicone cases from Temu for a fraction of the cost and they are much better

17 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

After 27 years of using Apple

After 27 years of using Apple, it’s disheartening to see how this company has completely lost touch with the core values that once made it great. Under Steve Jobs, Apple was synonymous with usability, reliability, and innovation. Now, it’s a shadow of its former self.

The most noticeable downfall is in customer service, which has become downright appalling. What was once a hallmark of Apple’s brand—attentive, knowledgeable support—is now nothing more than a frustrating and impersonal experience. The level of care, transparency, and responsiveness has plummeted, leaving loyal customers feeling abandoned.

Then there’s the product quality, which has also taken a nosedive. It seems that Apple no longer takes the time to rigorously test their devices, instead outsourcing that responsibility to paying customers. Devices feel half-finished, with glaring design flaws and software bugs that we, the consumers, are left to deal with.

The misleading marketing is another huge issue. Apple’s bold claims about their products, like the suggestion that 8GB of RAM is “enough” for demanding tasks on a Mac, are simply untrue for the average user. This not only misleads consumers into making ill-informed purchases but reflects a company that has lost its grip on innovation and quality. They’re more concerned with profit than creating products that actually live up to their hype.

What’s worse is the incremental changes that seem to focus more on forcing users into a cycle of constant upgrades, rather than offering real advancements. Basic usability features that used to ‘just work’ are now broken or missing entirely, all while prices continue to climb.

It’s sad to see a brand that was once driven by innovation and consumer trust become a company that prioritises cutting corners, misleading advertising, and subpar products.

13 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Apple a marketing cheat

Purchased a mac desk top in 2020. It has operated abysmally slow ever since. Apple were no help. Finally found a private individual who told me the hard drive was intel and after this model Apple moved to a solid state hard drive. I finally solved the problem by using a solid state external hard drive and bypassing the internal intel drive. The Mac is now super fast. Apple needs to be brought to account for allowing products into the market which they knew to be sub standard. It might be ok if you’re a computer whiz but average people like me buy Apple products because they used to provide good back up service but not anymore. Now they use drones in the Phillipines like everyone else. Why pay top dollar for a service that no longer exists?

1 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I purchased a pair of AirPods for my…

I purchased a pair of AirPods for my husband September 2023 and the right side list sound. I phoned the Apple support to return under warranty (as 12 months warranty) and was told it would cost me $389 to repair. They are $399 new. Their service is so bad and no help given. Be warned when purchasing any Apple products their warranty is a hoax

23 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Phone goes to SOS when temp cold

I chose not to pay an unnecessary app subscription because I couldn’t afford it, now I can’t download any app at al. APPLE IS 💩
My phone goes to sos when the temp is COLD and has done every year in winter. Please help @apple

25 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

NEVER BUY APPLE ONLINE!!!

I have had a shocking experience with the apple store in Australia. First the order came 5 days later than expected although I paid for express postage. I found that the order was coming China and not locally. I wrote an email to customer support to say I needed it earlier as it was a birthday present. After weeks I have still not received a reply.
Then instead of arriving at my elderly parents house as a birthday gift, depending on where your look- Australia post, the courier or apple it is either stuck somewhere far from the home address for the customer to pick it up ( my parents are in the 80s) or it says that the delivery address could not be found.
I received a mail saying I would receive a refund and I have still not received it.
This is horrendous service. NEVER BUY APPLE ONLINE!!!

19 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If you loose your phone all the best…

If you loose your phone all the best you loose everything to get everything back form I cloud is a wait no one knows how long 😂😂😂 and until then your phone is same as nokia put with less durability 😂can’t do anything can’t even download any app it’s a shame for company like iPhone

3 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I purchased an IPAD back in 2021 and it…

I purchased an IPAD back in 2021 and it will now not power on or charge at all. Apple did a test and don't know why this happened and found no sign of misuse. They offered me a replacement at $400 and I refused as it is only 3 years old. I took it further with APPLE and they rejected it. So they basically told me that 3 years is reasonable durability for an ipad to last. I paid $646 for this product and I would expect it to last a lot longer than 3 years. I know people who have older Ipads that still work. If this is there attitude then I will re think purchasing another apple product in the future.

31 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I bought a 9th generation for 450 a…

I bought a 9th generation for 450 a year later the screen broke and I was quoted 440 to fix it. This is to force people into. Buy a new ipad just to fix it. I guess if they can get their coltan from Congo where women and children. Are dying what would I expect. Horrible human beings who are left to dry you of every cents.

29 de junho de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Disappointed with Apple

Firstly, I requested a battery replacement for my iPad Pro, which goes flat within an hour of normal use. Despite this clear performance issue, Apple rejected to replace the battery because it did not meet their criteria of <80% performance. Dodgy diagnostic programming by Apple here...

Secondly, I was shocked to learn that replacing the batteries for my AirPods costs $80 for each side. This only forces you to reconsider buying a new pair as replacing the batteries for both AirPods is $160. Apple is pushing customers towards buying new devices through planned obsolescence, which is simply a strategy to rip people off. The new devices they release now lack any real technological or innovative advancements. They merely come with a new name and shell, at a higher price.

Lastly, I’ve experienced poor compatibility with aftermarket accessories, which do not work well with Apple products. From connectivity issues, intermittent charges pauses or things just don't work, Apple is programmed to not work well with non-Apple items so that customers are forced to buy only Apple products.

Overall, my experiences with Apple have been disappointing, and I'm done buying their products after 14+ years of loyalty (or stupidity). Judging from all the reviews I've been reading here and other platforms, a lot more people feel the same. Time to retire Mr Cook!

1 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My iPhone 15 only lasted a few weeks.

My iPhone 15 only lasted a few weeks.

Then started getting increasing problems with the jack connection. Music would just stop playing on headphones. The phone would stop charging when plugged in. Problem getting worse and worse.

Went into the local Apple Store and they said I’d have to leave the dodgy phone with them for 2 days while they ordered the part. They just didn’t care when I said I used and needed the phone.

Solution is to pay a non Apple repairer $250 to fix the phone promptly.

Left with feeling my iPhone 15 is poorly made and Apple after sales warranty service even worse. But Apple just does not care selling bad products or offering bad service.

1 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I sent my iPad off for service with a…

I sent my iPad off for service with a minor issue. I got an email back saying the case was damaged they wouldn’t accept that it was damaged be courier. I had to pay $600 to get the iPad fixed Apple did not care or offer help. Will never buy another Apple product again.

16 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Apple gift card for everything is not true

I bought Apple gift card because they advertised that The gift card for everything Apple. But when I want to use for paying on Apple Care it is not allow, I did contact Apple support they informed that the gift card is not for Apple Care. I am so disappointed now I feel I am cheating by their ads for Everything Apple, Apple Care is belong Apple not the third party but not valid.
Maybe I will contact ACCC Australian Consumer Commission for customer rights when Apple ads is not true.

31 de dezembro de 2023
Avaliação não solicitada

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