Really dissapointed! I have not received my order or any communication back at all! I placed an order on the 13th for next day delivery. I emailed the company a few times now & still no responses. My... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ho trovato i capi Apricot molto gradevoli sia nella stampa e nei colori dei tessuti, sia per la linea attuale e comoda. I capi che ho scelto, in misto viscosa e cotone, sono confortevoli e traspiranti... Ver mais
Apricot makes lovely clothes that fit beautifully and they are always delivered quickly. Also, you can return clothing for free and I have - on many occasions - received a refund within a couple of da... Ver mais
Everything went great, as always. It does take a while to arrive in Germany with regular delivery, due to the Christmas Holidays it took around 12 days, but it's ok. The dress is beautiful and fits gr... Ver mais
Detalhes da empresa
Escrito pela empresa
We are passionate about prints and are constantly seeking new, innovative prints that are easy to wear. Our inspirations come from all over the world. Each season we aim to satisfy our customers by offering new and exciting garments. You can shop our latest trends and largest selection online at www.apricotonline.com
Informações de contato
Reino Unido
- cs@apricotonline.co.uk
- apricotonline.com
3,9
Muito Bom
430 avaliações
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I've been waiting for my order for…
I've been waiting for my order for days, and above all I write to customer service but I never get an answer avoid buying from this unreliable site
16 de dezembro de 2025
Resposta da Apricot Clothing
Hello Sabrina,
I completely understand your concern. For international deliveries, parcels can take up to 14 days to arrive, and your order is still within this delivery timeframe.
A member of our customer service team has already replied to your email with an update and your order details. If you don’t see this in your inbox, it may be worth checking your junk or spam folder in case it has been filtered there.
We truly appreciate your patience while your parcel is on its way. If you need any further assistance, please feel free to reply to our email and we’ll be happy to help.
Kind regards,
Cas
I placed my order on 6th December and
I placed my order on 6th December and, after last update on 12/12, didn't receive any feedback.
Now, 24th December and still not knowing where is my package.
1st of January 2026 and still no news, rather than kind words promising they are investigating the case, but with no specific data about the open case.
24 de dezembro de 2025
Resposta da Apricot Clothing
Hello Felix,
I’m very sorry for the delay and the lack of updates — I understand how frustrating it is not to know where your parcel is.
A member of our team is currently investigating this with the courier, and they are already in touch with you via email regarding the next steps. We’re treating this as a priority and will come back to you as soon as we receive further information.
Thank you for your patience and understanding while we work to resolve this for you. If you have any additional questions in the meantime, please feel free to reply to our email — we’re here to help.
I do sincerely apologise for any disappointment caused.
Kind regards,
Cas
Abzocke...Finger weg
Ich habe mir bei apricot für über 70 Euro 3 verschiedene Pads bestellt. Können 30x angewendet werden. Nach dem ersten mal kleben die Teile alle nicht mehr richtig. von den Effekten ganz zu schweigen. Das ist für mich Abzocke auf hohem Niveau. Nie wieder
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Apricot Clothing
Hi Maria,
Thank you for reaching out.
After reviewing your message, it appears there has been a mix-up.
We do not sell pads as part of our product range, so it seems your order may have been placed with a different company.
We kindly suggest double-checking the company or retailer from which you purchased the items, as we are unable to assist with products that are not part of our range.
We’re very sorry for any confusion and hope this helps you identify the correct point of contact for your issue.
Kind regards,
Jeff
Item was too small but the return…
Item was too small but the return address was to Germany, l thought l was ordering from UK. The return
(tracked) cost me €14. 95!! I wont be ordering again as a result
10 de dezembro de 2025
Resposta da Apricot Clothing
Hi,
Thank you for your feedback,
We’re sorry to hear that the sizing wasn’t suitable.
We’d like to clarify that we offer free returns to both the UK and Germany, and you are welcome to return your item to whichever address is more convenient and closer to your location. This means that you should not have incurred any cost for returning the item.
We’re very sorry for any confusion or inconvenience caused, and we hope this helps clarify the return options available for future orders.
Kind regards,
Jeff
Très contente de mon achat
Très contente de mon achat, livraison rapide, le produit est de bonne qualité et la taille correspond .
Je pourrais éventuellement commander une nouvelle fois chez Apricopt.
8 de dezembro de 2025
They are fraud
They are fraud . Plastic Loose thread material and they called it fabric . When I asked for refund . They said only exchange no refund .
Plastic exchange with plastic
What a pathetic people
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Apricot Clothing
Hi Huda,
Thank you for reaching out.
After reviewing your message, it appears there has been a mix-up. We do not sell bedsheets as part of our product range, so it seems your order may have been placed with a different company.
We kindly suggest double-checking the company or retailer from which you purchased the items, as we are unable to assist with products that are not part of our range.
We’re very sorry for any confusion and hope this helps you identify the correct point of contact for your issue.
Kind regards,
Jeff
Es muy bonito todo xro la xs es grande…
Es muy bonito todo xro la xs es grande para mi
28 de novembro de 2025
Resposta da Apricot Clothing
Hi,
Thank you for your feedback, we’re glad to hear you liked the item.
We’re sorry to hear that the XS was too large. Please note that sizing can vary between different items depending on the cut, style, and material, and this does not affect your statutory rights.
You’re very welcome to return any unused and unwanted item within 28 days of receipt for a full refund back to your original method of payment.
A member of our customer service team has now reached out to you with instructions on how to return your item.
We apologies for any disappointment caused.
Kind regards,
Jeff
Resposta da Apricot Clothing
Hi,
Thank you for your review.
We are sorry to hear that your order never arrived.
After looking into this for you, we can confirm that your order is now being returned to our warehouse by the courier due to an error on their end.
Our warehouse team have now process a refund for your order back to your original method of payment. Depending on your card issuer or bank, the funds may take up to 10 working days to appear in your account.
We sincerely apologise for any disappointment and inconvenience this has caused.
Kind regards,
Jeff
Put in the order december 3rd
Put in the order december 3rd. Still haven’t got my dress 2 weeks later 😔
30 de novembro de 2025
Resposta da Apricot Clothing
Hi,
Thank you for your review.
We are sorry to hear that your order delivery was delayed.
After carefully looking into this for you and following up with the courier, we can confirm that your order was successfully delivered on 17/12/25 at 11:55.
We apologise for any inconvenience the delay may have caused, and thank you for your patience while this was being investigated.
Please be assured that we will continue to investigate this matter with the courier to help prevent similar occurrences in the future.
Kind regards,
Jeff
Commande jamais reçue.
Commande toujours pas reçue après un mois . tracking impossible
Service client injoignable 😡😡😡
28 de novembro de 2025
Resposta da Apricot Clothing
Hi Carole,
Thank you for your review.
We’re very sorry for the frustration and disappointment this situation has caused,
We can see that a member of our team has already responded to you to let you know that we are investigating this with the courier as a matter of priority.
We can confirm that your order has now been deemed lost in transit by the courier and we have now processed a full refund for your order back to your original method of payment.
A member of our team has reached out to you to confirm this update, and the funds should appear in your account shortly, depending on your payment provider.
Please be assured that we will continue to investigate this matter with the courier to help prevent similar occurrences in the future.
We sincerely apologise again for the inconvenience and disappointment caused.
Kind regards,
Jeff
Resposta da Apricot Clothing
Hi Julia,
Thank you for your review.
We are sorry to hear that you were unable to return your order.
I can see that a member of our team has already reached out to you with instructions on how to return your order free of charge. Please check your email, including your spam or junk folder, in case the message was filtered there.
We apologies for any inconvenience caused.
Kind regards,
Jeff
I did not receive the parcel
I did not receive the parcel, the City of Graz is in Austria!
Please refund, Thanks!
20 de novembro de 2025
Resposta da Apricot Clothing
Hi,
Thank you for your review.
We’re very sorry for the confusion caused.
After looking into this for you, we can confirm that your order is now being returned to our warehouse by the courier due to an error on their end. We understand that the delivery location was incorrect, as the city of Graz is in Austria, and we apologise for this mistake.
Our warehouse team have now process a refund for your order back to your original method of payment. Depending on your card issuer or bank, the funds may take up to 10 working days to appear in your account.
We sincerely apologise for any disappointment and inconvenience this has caused.
Kind regards,
Jeff
Les retours sont payants le site ne…
Les retours sont payants le site ne fournit pas d étiquettes de retour comme les autres sites.. je ne commanderais plus
28 de novembro de 2025
Love shopping on Apricot 😊
Because I love shopping on Apricot as I always find lovely dresses 😊
29 de novembro de 2025
Very fast delivery
Very fast delivery, jeans are fabulous but I will take them up an inch as I walk on them. They're too nice to return.
29 de novembro de 2025
I love Apricot's clothes
I love Apricot's clothes, and the online purchase process was easy and painless! I am delighted with my two jumpers.
29 de novembro de 2025
Angenehmer Stoff, gut verarbeite Nähte
Weich fließender, der Figur schmeichelnder Schnitt.
28 de novembro de 2025
La livraison s est bien passée j ai…
La livraison s est bien passée j ai reçu un lien pour suivre le colis
28 de novembro de 2025
Super
Sve super. Materijal odličan, ugodan prirodan, veličina odgovara. Isporuka u roku.
12 de novembro de 2025
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