Adam from Aptive Pest Control was outstanding. We’ve had plenty of door-to-door salespeople knock on our door over the years, and we’ve always said no. Adam was different. He took the time to a... Ver mais
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Veja o que dizem as avaliações
Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... Ver mais
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The service technician did a great job and made sure I was totally satisfied. I deducted a star because no time period was set for my service. As I did not want to sit home all day waiting, I called m... Ver mais
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Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... Ver mais
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Detalhes da empresa
Welcome to Aptive Pest Control
Escrito pela empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informações de contato
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, Estados Unidos
- 13126354680
We overthink pests so you don't have to.
4,5
Excelente
251 avaliações
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Resposta da Aptive Pest Control - Chicago
Hi Diane,
Thank you for sharing your experience! We’re proud that our Aptive service professionals take the time to listen and address your concerns—that’s exactly the level of care we strive to provide every time. We appreciate you being part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
Resposta da Aptive Pest Control - Chicago
Hi Pamela,
Thanks so much for your kind words! We’re really glad to hear that your service professional made a great impression with strong communication and a willingness to listen—qualities we truly value here at Aptive. Providing not just effective pest control, but a thoughtful and personalized experience is what we strive for every visit. We appreciate you being a part of the Aptive family and are always here if you need anything!
-Jasmine
Aptive is dependable and transparent…
Aptive is dependable and transparent about every task they complete during each of the pest-control visits they make to my home. The technicians are knowledgeable and respectful of their clients' property.
26 de junho de 2025
Resposta da Aptive Pest Control - Chicago
Hi there,
Thank you so much for sharing this thoughtful feedback! We're thrilled to hear that you've found our team at Aptive to be both dependable and transparent—it’s exactly the level of service we strive to deliver. Our service professionals take great pride in being respectful of your space while clearly communicating every step of the process, so it means a lot to know that’s reflected in your experience. We're grateful to have you as part of the Aptive family and are here anytime you need us!
-Jasmine
Great Service!
Great service and the product does an excellent job of keeping those little crawly creatures at bay! Nice job Mikah!!
22 de junho de 2025
Resposta da Aptive Pest Control - Chicago
Hi Tony,
Thank you so much for the wonderful feedback! We're thrilled to hear that Mikah provided you with great service and that our products are helping keep those pesky critters away. At Aptive, we’re committed to delivering effective solutions and a positive experience, and it’s great to know we’re hitting the mark with you. We’ll be sure to pass your kind words along to Mikah—thanks for being part of the Aptive family!
-Jasmine
We had a nest in a window frame
We had a nest in a window frame. Called Aptive for a return visit. Problem solved! Great work.
25 de junho de 2025
Resposta da Aptive Pest Control - Chicago
Hi John,
Thank you for sharing your experience! We're thrilled to hear that our team was able to quickly address the nest in your window frame and solve the problem. At Aptive, we take pride in delivering effective solutions and ensuring your home stays comfortable. We appreciate your trust in us and look forward to providing you with great service whenever you need us!
-Jasmine
I have had Aptive for a number of…
I have had Aptive for a number of years, and I feel it has made a difference. Their presence is always announced, and they provide photos after their work. The workpeople are friendly, and attentive to my needs. I just wish that their prices hadn't increased so much in recent years.
25 de junho de 2025
Resposta da Aptive Pest Control - Chicago
Hi Ken,
Thank you so much for being a loyal part of the Aptive family over the years—we truly appreciate your continued trust. We're glad to hear that our team has made a difference in your home and that you’ve had consistently friendly, attentive service with clear communication and photo updates.
We also hear your concern about the rising costs. We understand how important value is, and while price adjustments help us continue to invest in better products, training, and innovation, we know it can still feel frustrating. Your feedback matters, and we’ll be sure to pass it along as we evaluate how we can keep improving while honoring the trust of long-time customers like you.
Thanks again for being with us—we’re here to support you however we can!
-Jasmine
Resposta da Aptive Pest Control - Chicago
Hi Grace,
Thank you for your kind words! We’re glad to hear that your Aptive service professional was both pleasant and knowledgeable during the visit. Providing confident, friendly service is what we strive for every time. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same level of care.
-Jasmine
Consistent and Reliable
Nothing has been "bugging" us since we switched to Aptive.
20 de junho de 2025
Resposta da Aptive Pest Control - Chicago
Hi Jay,
We love hearing that—what a great way to put it! Thank you for the kind words and for trusting Aptive to protect your home. Knowing that nothing’s been “bugging” you since making the switch means we’re doing our job right. We’re grateful to have you as part of the Aptive family and look forward to keeping things that way!
-Jasmine
Driving didn't know how to use his GPS…
Driving didn't know how to use his GPS so he canceled my appointment..
5 de junho de 2025
Resposta da Aptive Pest Control - Chicago
Hi April,
We’re really sorry for the inconvenience and appreciate you bringing this to our attention. A canceled appointment due to GPS issues isn’t acceptable, and we’re addressing this with our team to help prevent it from happening again.
We’d love the chance to make it right—please feel free to reach out at socialmedia@goaptive.com so we can get your service rescheduled at a time that works best for you. Thank you for being part of the Aptive family.
-Jasmine
driver went to wrong house
5 de junho de 2025
Resposta da Aptive Pest Control - Chicago
Hi Dwight,
Thank you for bringing this to our attention. We sincerely apologize for the mix-up with the service address—this is certainly not the level of precision we aim to uphold at Aptive. We appreciate your patience and would love the opportunity to make this right. If you haven’t already, please reach out to us at socialmedia@goaptive.com so we can verify your correct service details and ensure this doesn’t happen again. Your trust means a lot to us, and we’re committed to providing the attentive, professional service you deserve.
-Jasmine
For the most part we have noticed less…
For the most part we have noticed less pests in the house. When the worker comes into the house I think they could do a better job of spraying along the baseboards.
5 de junho de 2025
Resposta da Aptive Pest Control - Chicago
Hi Susan & Tyler,
Thank you for sharing your experience with us. We’re glad to hear you’re seeing fewer pests in your home — that’s exactly what we aim for at Aptive.
We appreciate your honest feedback about the baseboard treatments. We’ll be sure to share this with our team to reinforce attention to those areas and ensure every visit meets your expectations.
Thanks again for choosing Aptive. We value your trust and look forward to continuing to protect your home.
-Jasmine
Resposta da Aptive Pest Control - Chicago
Hi Larson,
Thank you for sharing your experience! We’re happy to hear that our service professionals have been polite and helpful, making every interaction pleasant. At Aptive, we take pride in delivering service that’s not only effective but also respectful and friendly.
We truly appreciate you being part of the Aptive family and look forward to continuing to provide you with excellent care.
-Jasmine
Technicians listen but mosquito service may not be worth it
Technicians listen, are respectful, friendly, and address any specific issues brought to their attention.
I always know what day they're coming but never what time, not even any kind of window. Sometimes I am not home to discuss an issue I may have.
Mosquito treatment was helpful, however, had some chemical damage to other plants/shrubs. I have since discontinued mosquito service.
4 de junho de 2025
Resposta da Aptive Pest Control - Chicago
Hi Heather,
Thank you for taking the time to share your experience with us. We’re really pleased to hear that our team is respectful, friendly, and attentive to your concerns — that’s something we take great pride in at Aptive.
We’re sorry for the frustration you’ve felt with not having a window of time for your service, and for the damage you noticed to your plants following your mosquito treatment. We certainly want to make sure you feel fully cared for and that your landscape is kept healthy.
Your feedback helps us identify where we can improve — from offering tighter service windows to ensuring our applications are as careful and accurate as possible. Please reach out to us directly at socialmedia@goaptive.com if you'd like, and we’d be delighted to see if there’s a way we can make things right for you.
Thank you again for choosing Aptive. We truly appreciate your business and your trust.
-Jasmine
Great customer service.
4 de junho de 2025
Resposta da Aptive Pest Control - Chicago
Hi Rajesh,
Thank you for the great feedback! We’re so glad to hear you’ve had a positive experience with our customer service team. At Aptive, we’re committed to delivering not just effective pest control, but also a level of care and communication that makes every customer feel valued. We appreciate you being part of the Aptive family!
-Jasmine
Was very happy that my inquiry was…
Was very happy that my inquiry was returned with a phone call as my question for additional services was during off hours. I talked with a supervisor who gave me pricing and additional feedback. I felt as I was valued, no additional sales pitch just focused on what I requested.
3 de junho de 2025
Resposta da Aptive Pest Control - Chicago
Hi John,
Thank you for sharing your experience! We’re so glad to hear that your inquiry was handled promptly and respectfully, even outside regular hours. At Aptive, we believe in clear, honest communication—so it’s great to know you felt valued and supported without any pressure.
We appreciate you being part of the Aptive family and look forward to continuing to provide service that’s focused on your needs every step of the way.
-Jasmine
Aptive efficiency
Aptive arrive to take care of pest control as scheduled per service. They keep me informed of has been done on the outside of the house.
23 de maio de 2025
Resposta da Aptive Pest Control - Chicago
Hi Azza,
Thanks so much for your thoughtful review! We're really glad to hear that our team at Aptive is keeping you informed and staying on top of your scheduled services—that consistent communication is something we care a lot about. It means a lot to know we’re meeting your expectations, and we’ll keep working hard to deliver the kind of care and reliability you deserve. Thanks again for being a part of the Aptive family!
-Jasmine
Problem not solved
17 de maio de 2025
Resposta da Aptive Pest Control - Chicago
Hi Caryn,
Thank you for your feedback. We’re sorry to hear that your issue hasn’t been fully resolved yet — that’s definitely not the experience we want for anyone in the Aptive family. We’re committed to making sure every problem is taken care of properly.
Please reach out to us directly at socialmedia@goaptive.com so we can dive into the details and work together on a solution that truly addresses your concerns. Your satisfaction means a lot to us, and we want to get this right.
Thanks for being part of the Aptive community. We look forward to helping you soon.
-Jasmine
Responsive to calls for service with an ongoing issue
Our techs that came out BJ and Jerry were very professional and helpful. They truly wanted to help us resolve our pest issue.
10 de maio de 2025
Resposta da Aptive Pest Control - Chicago
Hi there,
Thank you so much for sharing your experience! BJ and Jerry take pride in being both professional and genuinely helpful, and we’re thrilled to hear they made a positive impact while working to resolve your pest concerns. At Aptive, we’re committed to not just treating pests, but also making sure you feel supported every step of the way. We appreciate you being part of the Aptive family!
-Jasmine
Great communication
Great communication! I love that I am told when they will arrive. I also like that they respond to what I need done!
14 de maio de 2025
Resposta da Aptive Pest Control - Chicago
Hi Sheila,
Thank you for sharing such kind words! At Aptive, we truly believe clear communication is key to great service, so we're glad you appreciate the heads-up before arrival and that our team listens closely to your needs. We're here to make sure your experience is smooth, personalized, and effective. Looking forward to continuing to serve you with care!
-Jasmine
Sales vs Operations vs Reality
When I was approached by the Aptive sales rep, we had just moved here. I wasn’t familiar with the company and thought perhaps they came with the territory, that maybe bugs were a problem in Shorewood.In any case the main promise of the rep that caused me to accept the program was that “every square inch of your property would be treated inside & out”. As I watched the first few sporadic applications, I pointed out to the operators that a little less than every square inch was covered. In fact of the half dozen applications, only the first one treated the garage and no one has ever entered the house. Which brings me to the last visit. I noticed on the ring camera that the agent couldn’t have spent more than 15 minutes on the job. When he requested my response to the performance inquiry sent after every visit, I asked about the brief time spent & that it was physically impossible that every square inch of my property was covered. The response advised me that spraying the property was not allowed by company policy when the wind speed was over 15 mph. As the company didn’t hesitate to charge my credit card 100% of the fee, I asked when I could expect the rest of the treatment to be completed. That must have stumped him or maybe he kicked it back to the sales team for an answer as I still haven’t received a response or refund. I cannot wait for the expiration of the contract because I cannot continue to waste my limited income on service that comes nothing close to what was offered.
21 de abril de 2025
Resposta da Aptive Pest Control - Chicago
Hi Mike,
Thank you for sharing your feedback, and I’m truly sorry to hear about your experience. At Aptive, we pride ourselves on delivering exceptional service and clear communication, and it’s concerning to hear that we didn’t meet those standards during your time with us. We take your concerns seriously and would love to have the opportunity to address them in more detail.
We understand how important it is to feel confident in the services you’re receiving, and we regret that the promises made by our sales representative were not fully fulfilled. It’s also concerning to hear about the time spent on site and the lack of follow-up communication regarding your treatment and refund request.
Please reach out to us directly at socialmedia@goaptive.com so we can review your account, clarify the issues with the application process, and work toward a resolution. Your satisfaction is incredibly important to us, and we’re committed to making this right. We appreciate your patience and hope to resolve this for you as quickly as possible.
-Jasmine
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