The staff were very kind and helpful explaining certain treatments and why a rat box did not belong on the deck upstairs. They sent pictures on my cell of all they did which impressed us. It was a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Aptive works to keep me as a customer. They do a thorough and complete job every time and this time was no exception. Chase followed the Aptive process to communicate with me, take pictures of the w... Ver mais
A empresa respondeu
We have had several technicians so far. All of them have been great in helping with pest control solutions. We have had a couple different issues with mosquitos and rodents. They have put some mice tr... Ver mais
A empresa respondeu
After calling to cancel my DEAD sister-in-law’s monthly service, they proceeded to charge us the following month. We sold the house! They refused to give us a confirmation email that we canceled and s... Ver mais
A empresa respondeu
Detalhes da empresa
Welcome to Aptive Pest Control
Escrito pela empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informações de contato
2030 G Ave, Ste 1100, 75074, Plano, TX, Estados Unidos
- 14699330849
We overthink pests so you don't have to.
4,5
Excelente
266 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have been with Aptive for several…
I have been with Aptive for several years now and I've never been disapointed in the quality of service. This is a quality based company and has quality service personnel!! Each service technition has been profesional in every way during each visit and always checks to make sure that they've done a great job before leaving. This kind of quality is always pressent. I've had several other pest control companies in the past but none of them come close to matching the quality of Aptive!! My recommendation is simple, Stay this way!!! You're not a "Numbers" company, Your're a "Quality" company!!! That's a BIG diferance.
15 de julho de 2025
Resposta da Aptive Pest Control - Dallas
Hi Ken,
Wow, thank you so much for such a thoughtful and detailed review! It means a lot to hear that you’ve experienced consistent, high-quality service from our team over the years. At Aptive, we truly believe in putting quality over quantity, and knowing that this dedication shines through in every visit is incredibly rewarding.
Your recommendation and support motivate us to keep delivering the best possible service—not just as a company, but as a team that genuinely cares about every home and customer. We’re grateful to have you as a part of the Aptive family and look forward to continuing to protect your home with the same level of care and professionalism.
Thank you again for your trust and loyalty!
-Jasmine
Resposta da Aptive Pest Control - Dallas
Hi Jill,
Thank you for your kind words! We’re happy to hear that our service professionals are both polite and thorough in their work. At Aptive, providing respectful and effective service is our top priority, and it’s great to know that’s your experience. We appreciate you being a valued member of the Aptive family!
-Jasmine
Resposta da Aptive Pest Control - Dallas
Hi Jamie,
Thank you for sharing your experience! We’re glad to hear that our service professional took care of everything while you were out of town. Providing reliable, thorough service—even when you’re not home—is exactly what we strive for at Aptive.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and consistency.
-Jasmine
It's the tech serving you're yard
It's the tech serving you're yard.
Nick or Kyle service us. They do a great job. They address all your concerns
19 de julho de 2025
Resposta da Aptive Pest Control - Dallas
Hi Lonnie,
Thank you for taking the time to share your experience! We’re so glad to hear that Nick and Kyle have been consistently addressing your concerns and doing a great job caring for your yard. Our team at Aptive takes pride in providing attentive, reliable service, and we truly appreciate you being part of the Aptive family. We look forward to continuing to protect your home with the same dedication.
-Jasmine
Technician was very professional and…
Technician was very professional and knowledgeable.
12 de julho de 2025
Resposta da Aptive Pest Control - Dallas
Hi Vicki,
Thank you for your kind words! We’re glad to hear our service professional demonstrated professionalism and expertise—that’s the level of service we’re proud to provide at Aptive. We appreciate you trusting us to protect your home and look forward to continuing to deliver the care you expect.
-Jasmine
Great people to work with!
Great people to work with! They always ask what my needs are, then they take care of it!!! Great company! Techs are always friendly!!
9 de julho de 2025
Resposta da Aptive Pest Control - Dallas
Hi Marilyn,
Thank you so much for the kind words! It’s wonderful to hear that our team consistently listens to your needs and delivers on them—we believe that great service starts with genuine care and clear communication. At Aptive, we’re proud to have such friendly, dedicated service professionals representing us, and we're so glad that their efforts have made a positive impression. We truly appreciate you being a part of the Aptive family!
-Jasmine
The tech came inside the in house (1st…
The tech came inside the in house (1st time ever) and treated flying moth in pantry ask if any other concerns . Place in both bathrooms and kitchen roach bait. Then went outside to that the yard. I really liked the idea of him coming in the house to treat.
3 de julho de 2025
Resposta da Aptive Pest Control - Dallas
Hi Cindy,
Thank you for sharing your experience! We’re glad to hear that our service professional took the extra step to treat inside your home and address your concerns thoroughly. At Aptive, we believe in personalized care that targets pests wherever they’re found, so it’s great to know this approach made a difference for you. We appreciate your trust and look forward to continuing to protect your home inside and out!
-Jasmine
DO NOT USE THIS COMPANY!
This company is trash! They no showed 2 times and I couldn’t get ahold of a human. Now they’re saying I owe them $199
3 de julho de 2025
Resposta da Aptive Pest Control - Dallas
Hi Jeff,
We’re very sorry to hear about your experience, and we understand how frustrating missed appointments and difficulty reaching us can be. This is not the level of service we strive to provide at Aptive. We want to review your account in detail to understand what happened and work toward a fair resolution. Please reach out to us at socialmedia@goaptive.com with your service address so we can assist you directly. We appreciate your feedback and the opportunity to make this right.
-Jasmine
It’s a good pest control company!
The service professionals who come out to maintenance your home are very nice and helpful. They always check to see if I have any concern before and after treatment.
2 de julho de 2025
Resposta da Aptive Pest Control - Dallas
Hi Deon,
Thank you so much for your kind words! At Aptive, we truly believe that caring, attentive service makes all the difference, so it’s wonderful to hear our service professionals are consistently checking in with you before and after treatments. Your satisfaction and comfort are our top priorities, and we’re grateful to have you as part of the Aptive family. Please don’t hesitate to reach out if you ever need anything—we’re here to help!
-Jasmine
The technician was very friendly and…
The technician was very friendly and professional
17 de junho de 2025
Resposta da Aptive Pest Control - Dallas
Hi Michael,
Thank you for sharing your experience! We’re happy to hear that your Aptive service professional was both friendly and professional—that’s exactly the level of care we aim to provide every time. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.
-Jasmine
Resposta da Aptive Pest Control - Dallas
Hi Maria,
Thank you for taking the time to share your experience! We’re thrilled to hear that you found our team professional and effective. At Aptive, we strive to deliver top-quality service that truly makes a difference for our customers. If you ever have questions or need anything else, please don’t hesitate to reach out. We appreciate you being part of the Aptive community!
-Jasmine
Resposta da Aptive Pest Control - Dallas
Hi Ron,
Thank you so much for your kind words! We’re thrilled to hear our Aptive service professionals were helpful and did a great job. We take pride in having knowledgeable, friendly team members who truly care about making sure your pest concerns are handled right. Thanks for choosing Aptive — we’re here whenever you need us!
-Jasmine
In summary Aptive service was oversold…
In summary Aptive service was oversold and under delivered. I contracted for the pro package, and added mosquito treatment. Soon after the first visit (which was significantly shorter than the sales call) the mosquitoes ramped up in force. The agent showed up with one backpack sprayer and a pole to knock down wasp nests. He said he sprayed the front yard before he got to the door, but there was no evidence around the foundation.
The wasp nests were for the most part knocked down along with muddobber remains. However they littered the front doorway and back patio.
On the first visit, the back yard was not treated, there was no mosquito abatement, and no fly treatment.
Subsequent treatments were sparse and still did not address mosquitoes, flys nor chiggers.
When I questioned why there was no treatment for these pests, I was informed by the workers that the traps and treatment materials were on back order.
In conclusion, the service was inadequate. We did not get what we paid for and therefore canceled Aptive.
For now I will self treat until I find a reputable and conscientious service business.
21 de junho de 2025
Resposta da Aptive Pest Control - Dallas
Hi Jim,
Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear your experience with Aptive did not meet your expectations, especially after committing to the Pro Package and additional mosquito treatment. Your frustration with the inconsistent service and the missed treatments is completely understandable.
At Aptive, we strive to deliver thorough, reliable pest control and want every customer to feel confident they’re receiving the full value of their service. Supply delays on treatment materials are unfortunately beyond our immediate control, but we know that clear communication and managing expectations are crucial—and it sounds like we fell short in that area.
We appreciate your honest insights and will share them with our team to improve how we handle such situations going forward. If you ever reconsider, we’d welcome the opportunity to restore your trust and ensure a service experience that reflects the high standards Aptive is known for.
Thank you again for your feedback—it helps us grow and do better.
-Jasmine
I had Roaches appear after an early…
I had Roaches appear after an early treatment. When I checked the treatment given it was not consistent with my initial request. I spoke with Neil before he applied the last treatment and he corrected the problem. No roaches have appeared since then!
19 de junho de 2025
Resposta da Aptive Pest Control - Dallas
Hi Ron,
Thank you for sharing your experience. We're sorry to hear that the initial treatment didn’t align with your original request, and we understand how frustrating it must have been to deal with unexpected roach activity. That said, we’re so glad Neil was able to step in, address the issue directly, and get things back on track for you.
It’s great to hear the treatment he applied resolved the problem—that’s exactly the kind of thorough, attentive service we strive to provide at Aptive. We’ll be sure to recognize Neil for his great work, and we’re grateful to have you as part of the Aptive neighborhood.
If there’s ever anything else we can do to help, we’re just a call or message away!
-Jasmine
Communication is key to success!
Ive always appreciated fact Aptive technician knocks on door when arrives each time to discuss any issues, takes pictures and informs as service is provided.
18 de junho de 2025
Resposta da Aptive Pest Control - Dallas
Hi Russell,
Thank you so much for sharing your experience! We're thrilled to hear that you've appreciated the consistent communication from our service professionals. Taking the time to check in, provide updates, and share photos is just one of the ways we strive to keep you informed and confident in your service.
We’re grateful to have you as part of the Aptive neighborhood and look forward to continuing to protect your home with the same care and attention you’ve come to expect.
-Jasmine
Can’t even tell they were here
They didn’t get all of the wasp nests down and since they came I’ve had spiders everywhere
7 de junho de 2025
Resposta da Aptive Pest Control - Dallas
Hi Phyllis,
Thank you for sharing this with us. We're sorry to hear that the wasp nests weren’t fully removed and that you’ve noticed an increase in spider activity since your service. That’s not the thorough, high-quality experience we aim to deliver at Aptive, and we completely understand how frustrating this must be.
We’d really appreciate the opportunity to make this right and get your home back to feeling comfortable again. Please reach out to our team at socialmedia@goaptive.com so we can look into your account and schedule any necessary follow-up. Thank you for being a part of the Aptive community—we’re here to help however we can.
-Jasmine
Great service
11 de junho de 2025
Resposta da Aptive Pest Control - Dallas
Hi Melissa,
Thank you so much for the kind words! We're thrilled to hear you're happy with the service. At Aptive, we’re committed to providing reliable, high-quality pest control and it’s always great to know we’re delivering on that promise. We truly appreciate having you as part of the Aptive family!
-Jasmine
Resposta da Aptive Pest Control - Dallas
Hi there,
Thanks so much for your feedback! We’re glad to hear you’ve been happy with the quality of service from the Aptive team. Providing reliable, effective pest control with care and consistency is what we’re all about, and we’re grateful to have you as part of the Aptive family!
-Jasmine
Excellent service and communication by…
Excellent service and communication by tech
4 de junho de 2025
Resposta da Aptive Pest Control - Dallas
Hi Marilyn,
We really appreciate you highlighting the excellent service and communication from our tech! At Aptive, clear communication and thorough service are at the heart of what we do, and it’s great to hear we’re hitting that mark with you. Thanks for trusting us to keep your home protected — we’re here whenever you need us!
-Jasmine
Courteous, professional and thorough
The guys that have come out to our home have been very courteous, professional and thorough. They have been pleasant to work with, came when they said that would, and checked to confirm all was taken care of before they left. I have been extremely happy with the techs that have come out to take care of our bugs! Best news yet, so far I haven't had a springtime ant invasion this year! Yea!
10 de junho de 2025
Resposta da Aptive Pest Control - Dallas
Hi Laura and David,
Thank you so much for sharing your positive experience and for trusting Aptive with your pest control needs! We’re delighted to hear our team has been courteous, professional, and thorough — and that their efforts are helping keep those springtime ants at bay. Our service professionals take great pride in providing dependable care and clear communication, so your kind words truly mean a lot. If there’s ever anything more we can do to keep your home comfortable, please don’t hesitate to reach out. Thanks again for being part of the Aptive family!
-Jasmine
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.