Excellent communication. Our last technician Joe was very good. Explained well and didn’t make me feel like he was rushing. He was thorough with treatment covering ALL areas. Keep up the good work J... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I was visited yesterday by Anthony, my Aptive technician. He texted me in advance of his pending arrival. When he got here we walked about my house where I pointed out my areas of concern. He addresse... Ver mais
A empresa respondeu
Service is good, have some issues with time for appointments and not being notified if running behind schedule. Techs are polite and do a good job.
A empresa respondeu
As the service continues, the more I'm becoming disillusioned. Each rep that completes the spraying, has a different routine. The first 2 took long spider web brushes for webs under the front porch.... Ver mais
A empresa respondeu
Detalhes da empresa
Welcome to Aptive Pest Control
Escrito pela empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informações de contato
37728 Hills Tech Dr, 48331, Farmington Hills, MI, Estados Unidos
- 13135135899
We overthink pests so you don't have to.
4,4
Excelente
213 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Hit all the locations of concern
18 de fevereiro de 2025
Resposta da Aptive Pest Control - Detroit
Hi Laurie,
Thank you so much for your feedback! We're thrilled to hear that our team was able to address all the areas of concern. At Aptive, we’re committed to providing thorough and effective service, and we truly appreciate you trusting us with your pest control needs. If you ever need further assistance, don’t hesitate to reach out – we’re here to help!
-Jasmine
Technician explained the process well…
Technician explained the process well and vary courteous
1 de maio de 2025
Resposta da Aptive Pest Control - Detroit
Hi David,
Thank you for your feedback! We're so glad to hear that the service professional was able to explain the process clearly and provide courteous service. At Aptive, we believe in keeping our customers informed and comfortable throughout the entire experience. We truly appreciate your trust in us and are grateful to have you as part of the Aptive family!
-Jasmine
Thank you, Tim!
Tim did a wonderful job and took extra care in doing it. Friendly and professional.
26 de abril de 2025
Resposta da Aptive Pest Control - Detroit
Hi Howard,
Thank you for sharing your experience! We’re so glad to hear that Tim took extra care and made sure to provide friendly and professional service. At Aptive, we take pride in our team’s commitment to going above and beyond, and it's wonderful to know Tim made a positive impact. We truly appreciate you being part of the Aptive family!
-Jasmine
Communications are great both before…
Communications are great both before and after each treatment. Complete explanations of all features of the service. Excellent service techs-knowledgeable, polite, and great reps for the company!
15 de abril de 2025
Resposta da Aptive Pest Control - Detroit
Hi Steve,
Thank you so much for the kind words! We're thrilled to hear that you’ve had a great experience with our communication and service — and that our Aptive service professionals have made such a positive impression. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the care and attention you deserve!
-Jasmine
Decreased pests
Loved the customer service that took pictures and sent them to me of the areas they were treating and what they saw. Saw a decrease in pests inside and outside the house.
21 de abril de 2025
Resposta da Aptive Pest Control - Detroit
Hi David,
Thank you so much for the kind words! We're thrilled to hear how much you appreciated the detailed communication from your Aptive service professional -- sending photos and keeping you in the loop is just one of the ways we aim to give you peace of mind. It's great to hear you've noticed a decrease in pests both inside and out! We're grateful to have you as part of the Aptive family and are always here to help keep your home protected.
-Jasmine
Extra mice traps and bait were left in…
Extra mice traps and bait were left in addition to regular service
25 de março de 2025
Resposta da Aptive Pest Control - Detroit
Hi Jeff,
Thank you for your feedback! We're glad to hear that the extra mouse traps and bait made a difference for you. At Aptive, we're always committed to going the extra mile to ensure your home is protected, and it's great to know that our service professional's efforts were helpful. We truly appreciate you being a part of the Aptive neighborhood and are always here to help keep your home comfortable!
-Jasmine
Great service
The technician that came out was very helpful and informative, all of my questions were answered.
24 de março de 2025
Resposta da Aptive Pest Control - Detroit
Hi Kristi,
Thanks so much for sharing your experience! We're so glad to hear that your service professional was helpful and able to answer all your questions -- our team takes pride in making sure you feel informed and taken care of every step of the way. We truly appreciate you being a part of the Aptive family!
-Jasmine
Active Aptive
Tex’s are so helpful and will do anything I request. Very through and seem to know just where to spray an extra dose of treatment. I haven’t seen a spider or bug for two years anywhere in my house!! I will continue to use Aptive Sptsu.
4 de abril de 2025
Resposta da Aptive Pest Control - Detroit
Hi Shirley,
Wow -- two years of a comfortable home is what we love to hear! Thank you so much for sharing your experience and for trusting Aptive to help protect your home. We're so glad our service professionals have been helpful, thorough, and attentive to your needs -- it means a lot to know you feel well taken care of. We're lucky to have you as part of the Aptive family and look forward to continuing to keep your space comfortable.
-Jasmine
I miss not being home when service is…
I miss not being home when service is scheduled. Service Tech does a great job especially when we are home.
31 de março de 2025
Resposta da Aptive Pest Control - Detroit
Hi there,
Thank you for the kind words and for being a valued part of the Aptive family! We completely understand wanting to be home during service -- it's always great when our service professionals can connect with you in person. We're glad to hear you've been happy with the quality of service, and we'll continue doing our best to keep your home protected, whether you're there or not. If there's ever anything specific you'd like us to address during a visit, just let us know -- we're always happy to help!
-Jasmine
Great service
I’ve been satisfied for the past three years with Aptiv service. Employees are respectful and thorough.
25 de fevereiro de 2025
Resposta da Aptive Pest Control - Detroit
Hi Holly,
Thank you so much for your continued trust in Aptive over the past three years! We're thrilled to hear that you've been satisfied with our service. Our team works hard to be respectful and thorough, and your feedback truly makes all the effort worthwhile. We appreciate you choosing Aptive, and we're here for any future needs!
-Jasmine
Resposta da Aptive Pest Control - Detroit
Hi Libby,
Thank you so much for your kind words! We're thrilled to hear that you've had great experiences with Aptive every time. We're dedicated to providing the best service possible, and your feedback means the world to us. If you ever need anything, we're just a call away!
-Jasmine
Began service 7-22-2024 I have had 4…
Began service 7-22-2024 I have had 4 treatments from July - October. I then cancelled November- March. They still charged me for November, December, January, February & March. Aptive says I was on the pro plan and are now charging me 300.00 for those months. There were no text or calls for those months to let me know anybody was coming out for the service which is what they had done previously. I had canceled the winter Months but still want to charge me for a service no one came to perform. So I called what they call costumer service they said I was on the pro plan and had to pay for a service that no one came out to perform.
I have excellent credit and now this company sent this to a collection agency.
We live in Michigan I haven’t seen an insect crawl,walk or fly around here in the winter !
24 de março de 2025
Resposta da Aptive Pest Control - Detroit
Hi Kirt,
Thank you for sharing your concerns, and we truly apologize for the frustration this has caused. We understand how important it is to have clear communication, especially regarding billing and services provided. We want to assure you that we take your feedback seriously.
It sounds like there may have been some confusion regarding the billing for the winter months. Our goal is always to provide transparency and make sure our customers are informed about the services they receive. We'd like to look into this matter further and help resolve it as quickly as possible. Please reach out to us at socialmedia@goaptive.com directly at your convenience so we can review the details of your account and work toward a solution.
Thank you for your patience, and we appreciate your trust in Aptive. We're here to assist and make sure you feel valued as a customer.
-Jasmine
Steven was very thorough
Steven was very thorough, explained everything, and was very personable.
25 de março de 2025
Resposta da Aptive Pest Control - Detroit
Hi Bruce and Peggy,
Thank you for sharing your experience! We’re so glad to hear that Steven provided thorough and clear explanations while maintaining a personable approach. At Aptive, we pride ourselves on delivering top-notch service with a personal touch. If you have any other questions or need further assistance, don’t hesitate to reach out. We’re here for you!
-Jasmine
Resposta da Aptive Pest Control - Detroit
We are thrilled to hear you're having a fantastic experience with our services, Joe! It's wonderful to know that you appreciate the work we do. Thank you for your kind words and for choosing Aptive to care for your pest control needs!
-Alexis
The best part is the highly trained…
The best part is the highly trained technicians that fully rid your yard and gardens pest free especially mosquitoes and ticks and fleas are gone as the invasive Japanese beetles are. Also you cannot beat the price. Also they work with you. I only use them on the spring, summer and fall. Best company ever. Some say too expensive, but look at how much you have spent on sprays as well over all. So its worth it
17 de abril de 2024
Resposta da Aptive Pest Control - Detroit
Thank you for your kind words and for sharing your experience, Ron. We are thrilled to hear that you are satisfied with our highly trained technicians and the effectiveness of our pest control solutions. We strive to provide our customers with the best possible service and value, and we are glad that you appreciate our commitment to working with you to meet your specific needs.
We understand that some may find our pricing to be on the higher end, but we believe that our comprehensive approach and the long-term benefits we provide justify the investment. We are grateful for your continued support in Aptive, and we look forward to serving you for many years to come!
-Alexis
Great service as expected
Great service as expected, information relayed with confidence and accuracy, service performed as expected
18 de março de 2025
Resposta da Aptive Pest Control - Detroit
Thank you for your kind words, Becki! We are thrilled to hear that you were happy with the service you received. We strive to provide our customers with accurate information and reliable service, and we are glad that we met your expectations. We appreciate having you as a part of the Aptive neighborhood!
-Alexis
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.