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Aptive Pest Control - Minneapolis Avaliações 220

O TrustScore é 4.5 de um total de 5

4,3

5251 W 73rd St, Ste C, 55439 Edina, MN, US


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am so happy to be a returning customer. From the folks on the phone to the highly knowledgeable & friendly technicians, this is a great experience every time. They all take time to listen to your sp... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're ver... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I appreciate your service which was done yesterday. I have been pleased with the effectiveness of the treatments over the years I have had Aptive service. I was able to talk with your service member... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Dedetizadora

Sobre Aptive Pest Control - Minneapolis

Escrito pela empresa

Welcome to Aptive Pest Control

Escrito pela empresa

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Informações de contato

  • 5251 W 73rd St, Ste C, 55439, Edina, MN, Estados Unidos

  • 16515657997
Promotion box for Aptive Pest Control - Minneapolis

We overthink pests so you don't have to.

Smarter pest control starts here.

4,3

Excelente

O TrustScore é 4.5 de um total de 5

220 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Our technician Lizzy was great

Our technician Lizzy was very friendly and knowledgeable. She did a great job and made sure all of our concerns were handled.

29 de março de 2026
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Resposta da Aptive Pest Control - Minneapolis

Hi Jeff & Kate,

Thank you for sharing your experience! We’re thrilled to hear that Lizzy was friendly, knowledgeable, and thorough in addressing all of your concerns. At Aptive, we take pride in making sure every detail is handled, so it’s wonderful to know she delivered that level of care.

We appreciate you choosing Aptive and being part of our neighborhood, we’re always here to keep things handled for you!

-Jasmine

Avaliado com 5 de um total de 5 estrelas

Always there

15 de março de 2026
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Resposta da Aptive Pest Control - Minneapolis

Hi Ines,

Thank you for sharing your feedback! We’re so glad to hear that our team has been reliable and always there when you need us. At Aptive, we strive to make every service prompt, professional, and properly handled so you can feel confident your home is protected.

We truly appreciate you choosing Aptive, and you can always count on us, we’ve got it handled.

-Jasmine

Avaliado com 2 de um total de 5 estrelas

Company is generally on the shady side

Company is generally on the shady side. They want to do treatments in the winter and dormant months, which IMO is in bad faith. Not easy to cancel or reschedule appointments. Debatable efficacy.

28 de março de 2026
logotipo da Aptive Pest Control - Minneapolis

Resposta da Aptive Pest Control - Minneapolis

Thank you for sharing your feedback with us, Chris. We’re sorry to hear your experience has felt frustrating, especially around scheduling, cancellation flexibility, and how treatments are timed throughout the year. We understand how important it is to feel confident in both the service approach and the results.

Our goal is to align treatments with seasonal pest activity to help reduce issues before they become more active, but we also recognize that expectations around timing and effectiveness can vary.

If you’d like us to take a closer look at your account or walk through your concerns in more detail, please email socialmedia@goaptive.com with your service address. We'd be happy to help with anything we can!

-Alexis

Avaliado com 5 de um total de 5 estrelas

Top notch!

Excellent services!

20 de março de 2026
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Resposta da Aptive Pest Control - Minneapolis

We love to hear this, Claudette! Providing exceptional service every time we're at your home is our goal, and it's wonderful to know that you've been satisfied. Thanks for being the best part of Aptive!

-Alexis

Avaliado com 5 de um total de 5 estrelas

Great service and staff!

22 de março de 2026
logotipo da Aptive Pest Control - Minneapolis

Resposta da Aptive Pest Control - Minneapolis

Hi there,

Thank you for the great feedback! We’re so glad to hear you’ve had a positive experience with both our service and our team.

At Aptive, we take pride in making sure everything is handled with care and professionalism from start to finish. We truly appreciate you choosing Aptive and being part of the neighborhood!

-Jasmine

Avaliado com 5 de um total de 5 estrelas

The Aptive Pest Control Service is well documented with excellent communication.

The Aptive Pest Control Service Technicians have been very professional and competent, and I really like the way they communicate their planned arrival, control application process and a comprehensive follow up text (with photos) and phone call (if necessary). Very thorough all the way around.

18 de março de 2026
logotipo da Aptive Pest Control - Minneapolis

Resposta da Aptive Pest Control - Minneapolis

Hi Jeffrey,

Thank you for such a thoughtful and detailed review, it really means a lot to us.

We’re glad to hear our Aptive service professionals have been professional, thorough, and communicative throughout your experience. From arrival updates to explaining the treatment process and providing follow-up with photos, we want you to feel informed and confident every step of the way.

It’s great to know everything has been handled with the level of care and attention you expect. We truly appreciate you choosing Aptive and being part of our community!

-Jasmine

Avaliado com 5 de um total de 5 estrelas

They did a good job.

11 de março de 2026
logotipo da Aptive Pest Control - Minneapolis

Resposta da Aptive Pest Control - Minneapolis

Hi Lisa,

Thank you for taking the time to share your feedback! We’re glad to hear that your service was handled well.

At Aptive, we take pride in making sure every job is done right and handled with care. We appreciate you choosing Aptive and being part of our neighborhood. If you ever need anything, you can trust that we’ve got this handled.

-Jasmine

Avaliado com 5 de um total de 5 estrelas

Lorenzo was here on time

Lorenzo was here on time, explained everything he had done in words & pictures, & seemed very organized.
Very pleased with his work.

18 de março de 2026
logotipo da Aptive Pest Control - Minneapolis

Resposta da Aptive Pest Control - Minneapolis

Hi Ken,

Thank you for sharing your experience! We’re thrilled to hear that Lorenzo was on time, organized, and thorough in explaining his work with both words and photos. That level of care and transparency is exactly how we like to have every visit handled at Aptive.

We appreciate you choosing Aptive and being part of our neighborhood. If there’s ever anything more you need, you can rest easy knowing we’ve got this handled.

-Jasmine

Avaliado com 5 de um total de 5 estrelas

They offer awesome service every time!

They offer awesome service. The tell you what time they will be at your house. And they show up at that time. They explain what they found during their service and explain what they did to address any pest issues.

15 de março de 2026
logotipo da Aptive Pest Control - Minneapolis

Resposta da Aptive Pest Control - Minneapolis

Hi Cathy,

Thank you for taking the time to share your experience! We’re thrilled to hear that our team has provided reliable, on-time service and clearly communicated what they found and how they addressed any pest concerns. At Aptive, we pride ourselves on providing both effective pest control and a transparent, informative experience for our customers.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide high-quality service for your home.

-Jasmine

Avaliado com 4 de um total de 5 estrelas

Service itself was good

Service itself was good; date of service was a week later than notified.

6 de março de 2026
logotipo da Aptive Pest Control - Minneapolis

Resposta da Aptive Pest Control - Minneapolis

Hi there,

Thank you for sharing your feedback. I’m glad to hear that you were satisfied with the service itself, but I completely understand how frustrating it can be when the date of service doesn’t match what was initially communicated. That’s not the level of consistency Aptive aims to provide.

We appreciate you bringing this to our attention, as it helps us improve communication and scheduling for all of our customers. Please feel free to reach out to us directly at socialmedia@goaptive.com if you’d like us to review your account or address any concerns. We truly value your feedback and the opportunity to make your experience even better.

-Jasmine

Avaliado com 4 de um total de 5 estrelas

Arrived per the provided schedule.

Arrived per the provided schedule.
Agents were friendly.

6 de março de 2026
logotipo da Aptive Pest Control - Minneapolis

Resposta da Aptive Pest Control - Minneapolis

Hi Dennis,

Thank you for taking the time to share your feedback! We’re glad to hear that our team arrived on schedule and that you found our service professionals friendly. At Aptive, we strive to provide timely, effective service while making sure every customer feels comfortable and well cared for.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable service for your home.

-Jasmine

Avaliado com 3 de um total de 5 estrelas

I have a dog and my only complaint is…

I have a dog and my only complaint is that every time they come out they leave my gates open for my fenced in yard. My dog has now gotten out several times and i live right next to a very busy road. I have requested that this be told to there people, but it keeps happening.

1 de março de 2026
logotipo da Aptive Pest Control - Minneapolis

Resposta da Aptive Pest Control - Minneapolis

Hi Lisa,

Thank you for taking the time to share this with us. We can absolutely understand how concerning this would be, especially with a busy road nearby and the safety of your dog at risk. That’s not something you should have to worry about after a service visit.

At Aptive, our service professionals are expected to be mindful of each customer’s property, including making sure gates are securely closed before leaving. Since you’ve already requested this multiple times and it’s still happening, we take that feedback seriously and want to make sure it’s addressed appropriately with the team responsible for your services.

Please reach out to us at socialmedia@goaptive.com so we can review your account and place clear notes for your property to help prevent this from happening again. We truly appreciate you bringing this to our attention, and we want to do our part to help keep both your home and your dog safe while we provide your Aptive service.

-Jasmine

Avaliado com 4 de um total de 5 estrelas

Bugs do get inside

I do expect inside the home to be serviced as well as around the house. There was no service on March 1st, was a Sunday.

1 de março de 2026
logotipo da Aptive Pest Control - Minneapolis

Resposta da Aptive Pest Control - Minneapolis

Hi Patricia,

Thank you for sharing your feedback. We sincerely apologize for any confusion or inconvenience regarding your recent service. At Aptive, we strive to provide thorough pest control both inside and around the home, and it’s important to us that every visit meets your expectations.

Regarding the March 1st service, we typically do not schedule visits on Sundays, which may have caused the misunderstanding. If you’re seeing any pest activity or missed areas, please reach out to us directly at socialmedia@goaptive.com. We’d be happy to schedule a re-service at a time that works best for you to ensure your home is fully protected.

We truly value you as part of the Aptive family and appreciate the opportunity to provide the service you expect and deserve.

-Jasmine

Avaliado com 2 de um total de 5 estrelas

Unreliable

This company does not keep their appointments. We need to schedule multiple times before they actually come out. We were told that they could spray high on our sofets but then when the actual person would show up to do the job they told us they didn't have the equipment to spray high on the house. They would not treat the house as promised sometimes because of impending weather. All reps have been friendly. We will be cancelling as soon as our year is up. It has been a very unreliable service.

1 de março de 2026
logotipo da Aptive Pest Control - Minneapolis

Resposta da Aptive Pest Control - Minneapolis

Hi Jon,

Thank you for taking the time to share your feedback. We truly appreciate you acknowledging the friendliness of our team, but we’re very sorry to hear about the challenges you’ve experienced with scheduling and service consistency. At Aptive, we take reliability seriously, and it’s clear that in your case we fell short of meeting the high standards we strive to provide for every customer.

We understand how frustrating it can be when expectations around appointments, equipment, or weather adjustments aren’t met. Your feedback is important and will be shared with our scheduling and service teams to help improve the experience for all customers.

If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account and see how we can make your remaining service visits more reliable and aligned with your expectations. We truly value you as part of the Aptive family and appreciate the chance to make things right.

-Jasmine

Avaliado com 5 de um total de 5 estrelas

Consistent professional work

7 de março de 2026
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Resposta da Aptive Pest Control - Minneapolis

Hi Margaret,

Thank you for sharing your feedback! We’re glad to hear that our team consistently provides professional service. At Aptive, we take pride in delivering reliable, thorough, and attentive pest control for every home, and it’s wonderful to know our efforts continue to meet your expectations. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Avaliado com 5 de um total de 5 estrelas

Our property pest control has greatly…

Our property pest control has greatly improved.

26 de fevereiro de 2026
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Resposta da Aptive Pest Control - Minneapolis

Hi Paul,

Thank you for sharing your feedback! We’re thrilled to hear that your Aptive service has made a noticeable difference in controlling pests on your property. Our team works hard to provide thorough, effective pest management, and it’s always rewarding to hear when our efforts lead to real results. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!

-Jasmine

Avaliado com 5 de um total de 5 estrelas

Always great communication

Always great communication, let me know what they are gonna do.

4 de março de 2026
logotipo da Aptive Pest Control - Minneapolis

Resposta da Aptive Pest Control - Minneapolis

Hi Bridget,

Thank you for sharing your feedback! We’re glad to hear that your Aptive service consistently includes clear communication and that our team keeps you informed about what to expect during each visit. Providing thorough, transparent service is something we take pride in, and it’s rewarding to know that effort stands out. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!

-Jasmine

Avaliado com 5 de um total de 5 estrelas

Professional service

Issac is great at explaining exactly what service he is providing and why. I appreciate him reporting what activity he has observed in my yard.

27 de fevereiro de 2026
logotipo da Aptive Pest Control - Minneapolis

Resposta da Aptive Pest Control - Minneapolis

Hi Gail,

Thank you for taking the time to share your experience! We’re thrilled to hear that Issac has been clear in explaining the service he provides and keeping you informed about activity in your yard. At Aptive, our service professionals take pride in providing thorough, transparent, and effective pest control, and it’s wonderful to know Issac delivered that for you.

We truly appreciate your trust in Aptive and look forward to continuing to keep your home and yard protected.

-Jasmine

Avaliado com 1 de um total de 5 estrelas

TitleI gave Aptive only one star

Title: I gave Aptive only one star primarily because once signed on for the service, I have been unable to cancel the service. Every time I attempt to cancel the service I’m told that I have more time left on my contract. I agree to continue through the remaining time but that I do not want to renew my contract. This is the same story I get every time I call to cancel. I never call to renew my contract but apparently this happens automatically and Aptive is “helpless” to stop this. I think this Company needs to be investigated for illegal business practices.

28 de fevereiro de 2026
logotipo da Aptive Pest Control - Minneapolis

Resposta da Aptive Pest Control - Minneapolis

Hi Susanne,

Thank you for sharing your experience. I completely understand your frustration with the difficulty you’ve had trying to cancel your service and the concerns you’ve raised about automatic renewals. At Aptive, we strive for transparency and ease of service, and I’m truly sorry that your experience did not reflect that.

We want to make this right. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, ensure your contract preferences are accurately updated, and address any remaining concerns. Your feedback is important to us, and we take it seriously as we continue working to provide clear communication and quality service for all of our customers.

Thank you again for letting us know, and for giving Aptive the opportunity to resolve this situation.

-Jasmine

Avaliado com 2 de um total de 5 estrelas

Anna

The last person that came out, Anna. She was very polite and did everything that was to be done. Treated for the bugs, checked the mouse boxes and brushed down the eves and entrances the the house. She was very polite.

21 de fevereiro de 2026
logotipo da Aptive Pest Control - Minneapolis

Resposta da Aptive Pest Control - Minneapolis

Hi Dawn and Doug,

Thank you so much for sharing your experience! We’re thrilled to hear that Anna provided polite, thorough service and took care of all the areas needed. At Aptive, we take pride in our service professionals and the attention they give to every home, and it’s wonderful to know that Anna delivered that for you.

We truly appreciate you taking the time to recognize her efforts and for trusting Aptive with your pest control needs.

-Jasmine

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