I had a great service and Chauncey was prompt, he texted to give me an estimated arrival time before her arrived. I told him areas that I wanted him to focus on more outside. He was very polite and... Ver mais
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This company is absolutely great and I highly recommend! Their top priority is their customer and taking care of all our needs. They respond quickly, go above and beyond, with highly trained prof... Ver mais
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Poor customer service for the recent events. Was promised a certain timeframe but tech came a lot earlier and did not meet the request that was made. Attempts were lazily made to fix issue but nothing... Ver mais
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Aptive Pest Control,their techs are awesome especially Julius he is so nice and listen to my needs you can him send over here all the time. 💯% satisfied with his work thank you Julius and Aptive Pes... Ver mais
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Detalhes da empresa
Welcome to Aptive Pest Control
Escrito pela empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informações de contato
4597 Parkbreeze Ct, 32808, Orlando, FL, Estados Unidos
- 16892201192
We overthink pests so you don't have to.
4,3
Excelente
168 avaliações
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Terrible experience, Bad product, Bad service
Short version:
Door to door sales guy assured me of two things:
1. If the service doesn't work I could cancel without issue. -> That was a lie. After several attempts and months of paying they still charged me a $200 cancelation fee.
2. I contracted them especially to get rid of my fire ants in the yard. They promised they could do it if I just gave them a few months. This also was a lie. After 4 months and multiple additional service calls I never had an ant free yard even for a day.
Long version:
After two months I knew the product was not going to work to remove my fire ants. I had huge mounds in my yard days after their treatments. The ants would simply move around. At that point I started trying to cancel, and they kept promising me that they were going to try something different and I just needed to give them more time. They promised me that they would explain my issue to the technician and assign a specific tech to always come to my house so he could learn and adjust my treatment. When the tech came out he explained that no one had contacted him or given him any history about my issues. He also explained that they would never assign a specific tech to an individual house. This is when I gave a negative reveiw and again asked to cancel my service. This is when the operations manager started writing me emails saying they were sorry and would do whatever required to make the situation right. Once I again explained that I simply wanted to cancel my service I never heard from her again. Finally I called them again and after speaking with a "manager" was told that in order to cancel I had to pay the early cancelation fee of $200. I argued that if they had let me cancel when I originally requested it would have saved me at least $200 and therefore I should not now be forced to pay an additional $200. They did not help in any way.
18 de novembro de 2025
Resposta da Aptive Pest Control - Orlando
Hi Malberto,
Thank you for taking the time to share your experience. We appreciate you bringing this to our attention, and I can understand how frustrating this situation has been, especially after setting clear expectations around fire ant control and cancellation options.
What you described does not reflect the level of communication or follow-through we strive for at Aptive. Being told one thing during enrollment and then experiencing something different, both with service results and the cancellation process, is understandably disappointing. Fire ant control can be challenging and often requires adjustments over time, but it’s clear you did not feel supported or heard as you raised concerns and requested changes.
We’re also concerned by what you shared regarding the mixed messaging about service professionals, follow-up communication, and the cancellation process. That’s not the experience we want for anyone who chooses Aptive, and we’d like the opportunity to review this further to understand what happened and see how we can make this right.
If you’re open to it, please reach out to us directly at socialmedia@goaptive.com and take a closer look at your account and the communication you received. Our goal is always to be fair, transparent, and responsive, and your feedback is important in helping us improve.
Thank you again for sharing your experience.
-Jasmine
What makes Aptive Pest Control…
What makes Aptive Pest Control different is that they have a team that is always very polite and always trying to solve my problems with bugs in my house.
3 de janeiro de 2026
Resposta da Aptive Pest Control - Orlando
Hi Chen,
Thank you for sharing your experience! We’re thrilled to hear that our team’s polite, problem-solving approach has made a difference for you. At Aptive, we take pride in providing attentive, effective service and ensuring every customer feels heard and supported when it comes to protecting their home from pests.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home safe and comfortable.
-Jasmine
Professional and timely service
Communicative and sent photos and an explanation of treatment done - very professional
3 de janeiro de 2026
Resposta da Aptive Pest Control - Orlando
Hi Kristina,
Thank you for sharing your experience! We’re glad to hear that our team provided clear communication, shared photos, and explained the treatment in detail. At Aptive, transparency and professionalism are key to ensuring our customers feel informed and confident about the service we provide.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
He did a great job explaining what he…
He did a great job explaining what he was doing and sending pictures of his work. Always does a professional job.
27 de dezembro de 2025
Resposta da Aptive Pest Control - Orlando
Hi John,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our service professional provided clear explanations, shared detailed photos, and consistently delivered professional service.
At Aptive, we strive to provide thorough, attentive, and reliable service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
He was not like the others
Did not feel he took the time all others have done, they took pictures and sent them to me.
16 de dezembro de 2025
Resposta da Aptive Pest Control - Orlando
Hi Deborah and Sandra,
Thank you for taking the time to share this feedback. We understand why that felt disappointing, especially if past visits included photos and more detailed communication. That extra visibility can make a big difference in feeling confident about the service.
At Aptive, we want every visit to feel thorough and consistent, and we appreciate you calling this out so we can review the experience and coach our service professional accordingly. If you’d like, we can also send someone back out to make sure everything is taken care of the way you expect, just reach out to us at socialmedia@goaptive.com and we’ll be happy to get that scheduled.
Thank you for being part of the Aptive neighborhood and for giving us the opportunity to continue improving your experience.
-Jasmine
Brian provided excellent service
Brian provided excellent service. He was very polite and thorough. He was very responsive to our needs. I appreciate him calling to inform me of his schedule and arrival time.
18 de dezembro de 2025
Resposta da Aptive Pest Control - Orlando
Hi Adrian,
Thank you for taking the time to share this. We’re glad to hear that Brian delivered such attentive and thorough service, and that his communication about timing and arrival made the experience smoother for you. Being responsive and respectful of our customers’ time is something we truly value at Aptive.
We appreciate you choosing Aptive and trusting us with your home. I’ll be sure to pass your kind feedback along to Brian, it means a great deal to our team.
-Jasmine
Excellent Service
14 de dezembro de 2025
Resposta da Aptive Pest Control - Orlando
Hi Evelyn,
Thank you for sharing your feedback! We’re thrilled to hear that you’ve had an excellent experience with our service. At Aptive, we take pride in providing reliable, thorough, and professional pest control to every home we visit.
We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
The technician's are very professional…
The technician's are very professional and I don't have any issues with pest!
5 de dezembro de 2025
Resposta da Aptive Pest Control - Orlando
Hi Carlton,
Thank you for sharing your feedback! I’m so glad to hear that our service professionals have been professional and that your home has remained protected. Providing reliable and effective service is what we strive for at Aptive, and it’s wonderful to know it’s making a difference for you.
We truly appreciate having you as part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
The technician was very polite and…
The technician was very polite and flexible. He wear footie over his shoes to not track in soil from his shoes. He also pointed out areas where the ants were coming into the bathroom that I needed to calk.
5 de dezembro de 2025
Resposta da Aptive Pest Control - Orlando
Hi Dan,
We’re so glad to hear about your experience! At Aptive, being polite, flexible, and detail-oriented is at the heart of the service we provide, so it’s wonderful to know our service professional took extra care with your home and provided helpful insights to prevent future issues. Feedback like yours inspires our team to continue delivering thoughtful, reliable, and attentive service.
Thank you for choosing Aptive and for being part of our neighborhood, we look forward to continuing to help keep your home protected.
-Jasmine
Prompt and efficient service
Prompt and efficient service. Attention to detail. Good communication.
3 de dezembro de 2025
Resposta da Aptive Pest Control - Orlando
Hi Rob,
Thank you for sharing your feedback! We’re thrilled to hear that our service was prompt, efficient, and thorough, and that our communication met your expectations. At Aptive, we take pride in providing detailed, reliable service to keep your home protected.
We truly appreciate you being part of the Aptive family and look forward to continuing to deliver the high-quality care you’ve come to expect from us.
-Jasmine
Professional and quick
Professional and quick. Good communication and dependable
4 de setembro de 2025
Resposta da Aptive Pest Control - Orlando
Hi Frank,
Thank you so much for your kind words! We’re thrilled to hear that our team has been professional, dependable, and communicated well throughout your service. At Aptive, we strive to provide reliable and thorough pest control, and it’s great to know our efforts are making a difference.
We appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected!
-Jasmine
Been Using Aptive for Years
Typically, the appointments work out and I am notified plenty in advance to make sure I got through what I need. If I need the interior done, my garage, my soffits, etc. If I am not home, I don't feel I get the best value but then I just schedule them to come back out at no cost so it mostly works out. Depending on which tech they send, it can make a difference as well. Most of the time, the techs go above and beyone.
26 de novembro de 2025
Resposta da Aptive Pest Control - Orlando
Hi Ismael,
Thank you so much for sharing your experience and for being a valued part of the Aptive neighborhood! We’re glad to hear that our team generally keeps appointments convenient and provides clear communication so you know what to expect.
We also appreciate your feedback regarding interior treatments and variations between service professionals. It’s great to hear that most of the time our service professionals go above and beyond, and we’ll continue working to make every visit as thorough and valuable as possible. Thank you again for choosing Aptive, we’re always here to protect your home and provide the best service possible!
-Jasmine
Great communication
I love the communication this company does. They keep me well informed and show me what they’ve done. I appreciate that.
21 de novembro de 2025
Resposta da Aptive Pest Control - Orlando
Hi Janet,
We’re so glad to hear that our communication has made a positive impact for you! At Aptive, we strive to keep every customer well-informed and confident in the work we do to protect their homes. Your appreciation means a lot to our team, and we truly value having you as part of the Aptive neighborhood.
-Jasmine
Resposta da Aptive Pest Control - Orlando
Hi Kimberly,
We’re glad to hear that our team was pleasant to work with and addressed your concerns. At Aptive, we take pride in providing service that’s attentive, thorough, and tailored to each home, ensuring our customers feel confident in their protection. Thank you for trusting Aptive and for being a valued part of our neighborhood!
-Jasmine
Happy Customer
always on time! informative with knowledge. so helpful. great suggestions to stay on top of issues. polite and a friendly person to have here!
12 de novembro de 2025
Resposta da Aptive Pest Control - Orlando
Hi Nancy,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was punctual, knowledgeable, and provided helpful suggestions to keep your home protected. At Aptive, we take pride in having service professionals who are friendly, informative, and committed to delivering top-notch service. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Personable and thorough
Talked with the agent who treated our property. He was very helpful in answering my questions. He did a very thorough treatment, much more than I've seen the other agents do recently. Maybe it's just the time of year. Their products seem to be working, bugs and rodents have been reduced dramatically since using them.
10 de novembro de 2025
Resposta da Aptive Pest Control - Orlando
Hi Terry,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professional was helpful, thorough, and attentive to your questions. At Aptive, we pride ourselves on delivering detailed treatments and effective solutions tailored to each home, and it’s wonderful to know our efforts have made such a noticeable difference with pests on your property. We truly appreciate you being part of the Aptive neighborhood and trusting us to protect your home.
-Jasmine
Excellent work
They always let me know when they are 10 to 15 minutes out. Tech rep does an excellent job in explaining what he will be doing. I love getting a recap and pictures of everywhere they have treated outside of my house when job is completed.
5 de novembro de 2025
Resposta da Aptive Pest Control - Orlando
Hi Daniel,
Thank you for sharing your experience! We’re thrilled to hear that our team provides timely communication and that our service professional clearly explains the work being done. It’s wonderful to know that the recaps and photos give you confidence in the service performed around your home.
At Aptive, we take pride in ensuring every customer feels informed, valued, and confident in the work we provide. We truly appreciate you being part of the Aptive community and for recognizing the dedication of our team.
-Jasmine
Resposta da Aptive Pest Control - Orlando
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our service professional was knowledgeable and addressed the problem areas effectively. At Aptive, we take pride in providing thorough, reliable service, and it’s great to know our team met your expectations. We truly appreciate you being part of the Aptive neighborhood and for taking the time to recognize our efforts.
-Jasmine
Resposta da Aptive Pest Control - Orlando
Hi there,
We’re glad to hear your service was on time, quick, and effective! At Aptive, we strive to provide service that is efficient while still giving every home the care and attention it deserves.
Thank you for trusting Aptive to keep your home comfortable and protected. We truly appreciate having you as part of the Aptive neighborhood and look forward to serving you again.
-Jasmine
Resposta da Aptive Pest Control - Orlando
Hi Lisa,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals came across as both friendly and knowledgeable. At Aptive, we strive to provide service that is professional, informative, and attentive to every home’s needs.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.
-Jasmine
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