Richard was fantastic and communicated things very well to me and answered questions. He addressed all of the needs that I brought up with him and I had a great experience.
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Veja o que dizem as avaliações
Timely, thorough service. The tech communicates well and arrives as stated. Willing to listen and address specific problems. Would give 5 stars for the service but it falls short on the callbacks tha... Ver mais
A empresa respondeu
Our Aptive service provider was Will (I believe his name was Will or William) . He was amazing ! Thorough. Professional. Courteous. Kind. Patient. Dedicated. Tripple this guy's salary because he... Ver mais
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The past two appointments were troublesome. The one that was originally scheduled in January, no one ever showed up. Then I recieved an email stating they had canceled the appoinment. I rescheduled... Ver mais
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Detalhes da empresa
Welcome to Aptive Pest Control
Escrito pela empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informações de contato
469 Century Drive West, 84123, Murray, Utah, Estados Unidos
- 13852339312
We overthink pests so you don't have to.
4,4
Excelente
89 avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The rep that came to service our yard…
The rep that came to service our yard was thorough and outstanding
25 de outubro de 2025
Resposta da Aptive Pest Control - Salt Lake City
Hi Dave,
Thank you for sharing your feedback. We’re thrilled to hear that our service professional was thorough and outstanding. At Aptive, we take pride in delivering reliable, professional, and customer-focused service to every home.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide exceptional service for your yard.
-Jasmine
I appreciate the detail & pics…
I appreciate the details and pics of the services provided. The post service instructions are helpful.
23 de outubro de 2025
Resposta da Aptive Pest Control - Salt Lake City
Hi Patrice,
Thank you for sharing your feedback. We’re glad to hear that the detailed service updates and post-service instructions were helpful. At Aptive, we strive to provide not only effective pest solutions but also clear communication so our customers feel informed every step of the way.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide a positive experience.
-Jasmine
Exceptional care
Aptive does a great job understanding my pest control needs and adapting as the seasons change. I highly recommend them.
15 de outubro de 2025
Resposta da Aptive Pest Control - Salt Lake City
Hi Sid,
Thank you so much for sharing your experience! We’re thrilled to hear that our team has been able to adapt to your pest control needs throughout the seasons. At Aptive, we strive to provide tailored solutions that keep your home safe and comfortable year-round, so it means a lot to know our efforts are making a difference. Your recommendation truly means the world to us, and we look forward to continuing to serve you!
-Jasmine
Our experience was excellant.
Our experience was excellant.
We had a concern and it was promptly addressed.
The technician was polite and thorough!
So far, I'm impressed.
14 de outubro de 2025
Resposta da Aptive Pest Control - Salt Lake City
Hi Denny,
Thank you for sharing your feedback! We’re so glad to hear your concern was promptly addressed and that your service professional was polite and thorough. At Aptive, we strive to provide attentive, reliable service that leaves our customers confident and satisfied, and it’s wonderful to know your experience reflected that.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Wilson was great in all ways
Wilson was great in all ways! Friendly, timely, & thorough! Thanks again!
14 de outubro de 2025
Resposta da Aptive Pest Control - Salt Lake City
Hi Klay,
Thank you for sharing your feedback! We’re thrilled to hear that Wilson was friendly, timely, and thorough during your service. At Aptive, we pride ourselves on having service professionals who provide professional and attentive care, and it’s wonderful to know Wilson delivered that experience.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Resposta da Aptive Pest Control - Salt Lake City
Hi Juliet,
Thank you for sharing your feedback! We’re glad to hear that your service professional was thorough and addressed everything during your visit. At Aptive, we strive to ensure every service is complete and leaves our customers feeling confident in their pest protection. We truly appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
Resposta da Aptive Pest Control - Salt Lake City
Hi Gregory,
Thank you for sharing your feedback. We’re truly sorry to hear that your treatments did not meet your expectations. At Aptive, we take the effectiveness of our services very seriously and want every customer to feel confident in the results.
We would appreciate the opportunity to review your account and address the issue so we can make things right. Please reach out to us directly at socialmedia@goaptive.com so we can ensure your treatments are providing the results you expect and deserve. Your feedback is valuable and helps us continue improving our service for every customer.
-Jasmine
Resposta da Aptive Pest Control - Salt Lake City
Hi Steven,
Thank you for sharing your feedback! We’re thrilled to hear that our team consistently provides good service, great communication, and thorough work. At Aptive, we take pride in delivering effective pest control while keeping our customers informed and confident in the service they receive.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Resposta da Aptive Pest Control - Salt Lake City
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our team has been doing a great job addressing your spider concerns. At Aptive, we strive to provide effective and reliable pest control for every home, and it’s wonderful to know our efforts are making a difference.
We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home comfortable!
-Jasmine
We’re very satisfied again
Thanks once again for listening and following through on our pest needs
26 de setembro de 2025
Resposta da Aptive Pest Control - Salt Lake City
Hi Wayne & Cindy,
Thank you for your kind words! We’re glad to hear that our team has been attentive and followed through on your pest control needs. At Aptive, we strive to listen to our customers and provide effective, reliable solutions, and it’s wonderful to know our efforts are appreciated.
We truly value having you as part of the Aptive family and look forward to continuing to keep your home comfortable!
-Jasmine
Technician was helpful
Technician was helpful, courteous and thorough. He did everything we asked him to do.
26 de setembro de 2025
Resposta da Aptive Pest Control - Salt Lake City
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional was helpful, courteous, and thorough while addressing all of your requests. At Aptive, we take pride in providing professional, reliable, and effective pest control while ensuring every client feels heard and supported.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.
-Jasmine
Jake was awesome
Jake was awesome! He took the time to listen and explain what he was doing.
16 de setembro de 2025
Resposta da Aptive Pest Control - Salt Lake City
Hi Lori & Wayne,
Thank you for sharing your experience! We’re thrilled to hear that Jake took the time to listen and explain everything he was doing. Providing attentive, knowledgeable service is exactly what we strive for at Aptive. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide the same excellent service on every visit.
-Jasmine
Resposta da Aptive Pest Control - Salt Lake City
Hi there,
Thank you for sharing your feedback. We’re glad to hear that our team was friendly and prompt. At Aptive, we strive to provide service that is both efficient and personable, and it’s wonderful to know that came through during your visit.
-Jasmine
Tech was fantastic
Tech was fantastic, hoping that the actual product will work.
Depending on time of year the product they use works. They are great about coming out for retreatment if there is an issue.
12 de setembro de 2025
Resposta da Aptive Pest Control - Salt Lake City
Hi Renae,
Thank you for sharing your feedback. We’re glad to hear that our service professional provided fantastic service and that you appreciate our commitment to retreatments if issues arise. At Aptive, we strive to provide effective pest control year-round, and your input helps us continue to improve our service. Please don’t hesitate to reach out if you notice any concerns so we can ensure your home remains comfortable.
-Jasmine
Great service
I've been using Aptive since I moved into my house in 2022 and they are great. The solved the hornet issue I had when I moved in and haven't not had any bug issues since.
11 de setembro de 2025
Resposta da Aptive Pest Control - Salt Lake City
Hi Tiffany,
Thank you for sharing your experience! We’re thrilled to hear that our team was able to resolve your hornet issue and has kept your home comfortable since you moved in. At Aptive, we take pride in providing reliable, long-term solutions so our homeowners can feel safe and comfortable in their homes. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Tech was very professional.
28 de agosto de 2025
Resposta da Aptive Pest Control - Salt Lake City
Hi Linda,
Thank you for sharing your feedback! We’re glad to hear that your service professional provided professional service. At Aptive, we strive to ensure every visit is thorough, reliable, and respectful of our neighbors’ homes. If you ever need additional assistance or have any questions about your service, please reach out. We’re always happy to help.
-Jasmine
Technicians do a great job, call center could do better.
I love the technicians that come & they communicate and do a wonderful job. The only thing I would like better with Aptive is the ability to schedule additional visits. When I call try to purchase an additional one time visit, no one knows how to handle it. I get many calls trying to open an account.
13 de agosto de 2025
Resposta da Aptive Pest Control - Salt Lake City
Hi Sherri,
We’re so glad to hear that you love the service our service professionals provide and that their communication and work have made a positive impression! At Aptive, we take pride in delivering friendly, thorough, and reliable service with every visit.
We also appreciate your feedback regarding scheduling additional visits. We understand how frustrating it can be when the process isn’t clear, and we’ll share your comments with our team to help make requesting extra services simpler and more straightforward in the future.
Thank you for being a valued part of the Aptive neighborhood and for trusting us to keep your home comfortable!
-Jasmine
Aeration and Overseeding.
Service was performed as scheduled. Technician was on time.
6 de agosto de 2025
Resposta da Aptive Pest Control - Salt Lake City
Hi Karen,
Thank you for sharing your experience! We’re glad to hear that your service was performed on schedule and that our service professional arrived on time. At Aptive, we strive to provide reliable and professional service, and it’s wonderful to know our team met your expectations.
We appreciate you choosing Aptive to protect your home, and we’re always here if you need any assistance or have questions about your pest control services.
-Jasmine
Treatment not effectjve
I asked for extra treatment for pill bubg around the pool area. It doesn’t seem like it was done. I hav a lot of pill bugs in my pool and on the cover. I also have tons of ants all over my peach tree. I need someone to come back and treat around the base of the tree and also treat around the pool extensivelt
2 de agosto de 2025
Resposta da Aptive Pest Control - Salt Lake City
Hi Heidi,
We’re sorry to hear your concerns weren’t fully addressed, as this is not the standard of service Aptive strives to provide. We’d like to make this right by scheduling a no-cost reservice to thoroughly treat around your pool area and at the base of your peach tree so your pest issues are resolved as expected. Please email us directly at socialmedia@goaptive.com so we can get this visit scheduled right away and ensure your next service meets your needs in full.
-Jasmine
Customer communication is lacking (that’s being kind)
I really liked my technician so this is no reflection on him. My reason for only 2 stars is the scheduling and communication. I’ve had appointments, waited all day since my time frame was 8am-5pm (which in and of itself is ridiculous) and then had no shows or they come after 5pm and I’ve left after staying home all day long. They do reach out 30 minutes before arriving but I can’t for the life of me understand why they cannot give a smaller time window for a scheduled appointment. When I try communicating through text, I select the option to have a customer service rep contact me “soon.” The response tells me “thanks for my patience” and then their idea of “soon” is the next day many hours later when I’m not near my phone. Since I don’t see their message, it defaults to “let us know if you need help with anything” by responding with a number which then tells me a CS representative will be contacting me soon. It’s so bad. How can they not figure this out?
And we’ve had lots of spiders inside our home this year. I’m having a followup service because they are still showing up. I left a great company because I was told Aptive is the best. I’m definitely second guessing my decision.
22 de julho de 2025
Resposta da Aptive Pest Control - Salt Lake City
Hi there,
Thank you for your honest feedback. We're so glad to hear you’ve had a great experience with your service professional—that’s something we’re proud of at Aptive. That said, we're truly sorry for the frustration with scheduling, communication delays, and the ongoing pest issues.
You’re absolutely right to expect clearer time windows and more responsive support. We’re actively working to improve both, and your experience helps highlight where we need to do better.
We appreciate you giving Aptive a chance, and we’re committed to making things right—starting with a thorough follow-up to tackle the spider activity. If there’s a time that works best for you, just let us know and we’ll do our best to accommodate.
Thanks again for your patience and for being a part of the Aptive family.
-Jasmine
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