Aptive Pest Control - Virginia Beach Avaliações 84

Resposta da Aptive Pest Control - Virginia Beach

16 de mar. de 2026

Hi Larry,

Thank you for taking the time to share your experience. I’m glad to hear that your service professional did a good job, but I completely understand how frustrating it must have been to have the appointment arrive well before your scheduled time. Your time is valuable, and it’s important that our visits align with the windows we provide.

At Aptive, we strive to respect our customers’ schedules while providing thorough and effective service. Your feedback will be shared with our operations team to help prevent scheduling issues like this in the future.

Please don’t hesitate to reach out to us at socialmedia@goaptive.com if you’d like us to review your account or discuss this further. We truly appreciate you bringing this to our attention and giving us the opportunity to improve.

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

10 de mar. de 2026

Hi Michael,

Thank you for your kind words! We’re glad to hear you’re happy with the service you’ve received. At Aptive, we take pride in providing reliable, thorough, and professional pest control for every home, and your feedback means a lot to our team. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

9 de mar. de 2026

Hi Geoffrey,

Thank you for taking the time to share your feedback. We’re glad to hear that our service professionals have provided a positive experience.

We completely understand your concern about voles as the season changes. At Aptive, we adjust our treatments based on seasonal pest activity to ensure your home and property remain protected. If you’re seeing any vole activity or have specific areas of concern, please reach out to us directly at socialmedia@goaptive.com so we can make sure the treatment plan is focused where it’s needed most.

We truly appreciate you being part of the Aptive family and giving us the opportunity to keep your home and property safe and comfortable.

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

9 de mar. de 2026

Hi Casey,

Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating it must be to be charged without receiving service.

At Aptive, we take these concerns seriously and want to make things right. If you could please reach out to us directly at socialmedia@goaptive.com with your service address and any details about the situation, we’ll review your account immediately and ensure any issues are resolved.

We truly value you as part of the Aptive family and appreciate the opportunity to correct this and provide the service you expect and deserve.

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

10 de mar. de 2026

Hi Arleen,

Thank you for sharing your feedback! We’re glad to hear that our service professional provided knowledgeable and professional service. At Aptive, we take pride in delivering thorough, attentive, and reliable pest control, and it’s wonderful to know our team met your expectations. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

6 de mar. de 2026

Hi Joseph,

Thank you for sharing your feedback! We’re glad to hear that your Aptive service has consistently been professional and courteous. Providing reliable, respectful service is something our team takes pride in, and it’s always rewarding to know that effort stands out. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

4 de mar. de 2026

Hi Cecilee,

Thank you for sharing your experience. We’re glad to hear that our Aptive service professional’s thoroughness came through, even in the photos taken during the visit.

Providing careful, detailed service is very important to us, and it’s great to know that our commitment to protecting your home was evident. We appreciate you trusting Aptive to keep your home safe from pests and look forward to continuing to provide reliable service.

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

2 de mar. de 2026

Hi John,

Thank you for taking the time to share your feedback! We’re thrilled to hear that you feel we’re doing things right and that our focus on customer satisfaction is showing. At Aptive, we take pride in providing reliable, professional, and effective service, and it’s wonderful to know our efforts are making a difference for our customers.

We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected and comfortable.

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

16 de fev. de 2026

Hi John,

Thank you for sharing your experience! We’re thrilled to hear that our team arrived as scheduled, addressed your specific requests, and helped keep your home protected this winter. At Aptive, we take pride in delivering reliable, thorough service that gives our customers peace of mind all year long.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home and yard.

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

12 de fev. de 2026

Hi Pamela,

Thank you for sharing your feedback! We’re glad to hear that our service professional did a great job. At Aptive, we take pride in providing effective, reliable, and courteous service, and it’s wonderful to know that reflected in your experience.

We appreciate you choosing Aptive and look forward to continuing to keep your home and yard protected!

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

10 de fev. de 2026

Hi Kurt,

Thank you for sharing your feedback! We’re glad to hear that you’ve experienced excellent results and clear communication from our team. Providing effective, reliable service while keeping our customers informed is exactly what we strive for at Aptive, and it means a lot to know it made a positive impact. We truly appreciate you choosing Aptive to care for your home!

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

2 de fev. de 2026

Hi Paul,

We’re thrilled to hear that our team provided professional and friendly service and that your treatments are effective! At Aptive, we take pride in delivering reliable pest control solutions while making sure every visit is a positive experience. Thank you for trusting us and for being a valued part of the Aptive neighborhood.

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

27 de jan. de 2026

Hi Harold,

Thank you for taking the time to share your experience! We’re glad to hear the service felt careful and thorough, that attention to detail is something our service professionals truly prioritize. At Aptive, we want every visit to feel complete and reassuring. We appreciate you choosing Aptive and being part of the Aptive neighborhood.

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

26 de jan. de 2026

Hi Elizabeth,

Thank you for sharing your feedback. I’m very sorry to hear that your experience with Aptive didn’t meet your expectations. We strive to provide thorough, effective pest protection and clear communication, and it’s clear we fell short in your case.

We genuinely want every home in the Aptive neighborhood to feel protected and supported. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your service and work to address any concerns. Your feedback is important, and we appreciate the opportunity to make things right.

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

26 de jan. de 2026

Hi Laura,

Thank you for sharing your feedback! We’re glad to hear that our service professional was polite and communicated clearly during the service. At Aptive, we take pride in providing attentive, professional pest protection while ensuring every customer feels informed and confident in the care of their home.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

26 de jan. de 2026

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that our team followed your directions and took care of your property. At Aptive, we take pride in providing thorough, attentive pest protection while respecting your home and ensuring every customer feels confident in our work.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

26 de jan. de 2026

Hi Gerald,

Thank you for sharing your experience! We’re thrilled to hear that Jared provided thorough service and went the extra mile by including pictures in his after-action report. At Aptive, we take pride in providing transparent, detailed, and professional pest protection so our customers can feel confident in the care of their home.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your feedback about Jared means a lot to our team!

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

26 de jan. de 2026

Hi Cheryl,

Thank you so much for sharing your experience! We’re thrilled to hear that our approach has made such a positive difference in controlling mice in your home. It’s wonderful to know that Jacob and our team have provided professional, thorough service and that our bait box system has given you the results you were looking for.

At Aptive, we take pride in delivering effective pest protection and attentive care to every home in our neighborhood. We truly appreciate you trusting us to protect your home, and your kind words mean a lot to our team!

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

12 de jan. de 2026

Hi Rex,

We’re glad to hear that our service professional was knowledgeable about your home and that you’ve had no indoor bug activity for several months. At Aptive, we take pride in providing effective, tailored solutions that keep our neighbors’ homes protected. We also appreciate your feedback about appointment windows and will share it with our team as we continually look for ways to make scheduling as convenient as possible. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.

-Jasmine

Resposta da Aptive Pest Control - Virginia Beach

2 de jan. de 2026

Hi Tyler,

I can understand how frustrating this experience has been, especially when expectations around pricing and specific service requests were not met. That is not the experience we want anyone to have with Aptive.

The concerns you raised about the monthly cost and the repeated requests to remove wasp nests, particularly in second floor eaves, are important. When details and photos are provided ahead of time, they should be reviewed so the service professional arrives prepared. When that does not happen, it can feel like your input is being overlooked, and that matters to us.

We also hear your concerns around communication and the lack of personal engagement. Aptive is built on people caring for people’s homes, and when that connection feels missing, we need to do better.

We would appreciate the opportunity to review your account, address the pricing conversation, and make sure your service concerns are properly handled. Please reach out to us directly at socialmedia@goaptive.com so we can take a closer look and work toward making this right. Your feedback is valuable, and we want to improve your experience moving forward.

-Jasmine