AquaTru Avaliações 98

Shipped and received promptly. Easy to get started. My water now tastes great.

First order, the box was open. I called and about 2 weeks later a new box was sent. However, my order is not complete as I'm still waiting for the filter and shower head to come. Received an email that stated it was supposed to come sometime this past week. Still waiting.

Shipped the correct product in a very timely fashion. Many thanks!

AquaTru customer service is great! Thank you! Got my product on time and they are always helpful!

The checkout process was easy! AquaTru provides so much information and resources. Of all of the options of RO filtration systems, AquaTru is the original, tried and true, and I knew it was the one I wanted. Thank you to Alex Clark for her podcast from several years ago!! My package came neatly packed and in perfect condition. I’ve been using the countertop system for about a week now and will never go back to regular filtered water! I’m excited to purchase other products in the future but will have to wait and save up. Thank you, AquaTru team for all you do!

Water purity is good and it’s convenient
I am getting a very slight drip and need to put a pad on the floor below the water spigot

Wish the filter wasn’t so expensive. Also the mold build up is disgusting, even though I constantly clean it.

I was supposed to get a call back weeks ago from a supervisor and never received a phone call. The original person I called was unhelpful and rude. I need my filters reset on app, wasn’t working with my multiple attempts. Not sure why this is a hard ask.

Customer service is always great they answer all my question they help me trouble shoot my Aqutru filter. I am very happy with this product and the customer service. Thank you

Easy to locate replacement filter on website and fast shipping.

The AquaTru unit itself is amazing! One sip of water from the RO purifier and you will never go back to tap or bottled water! - At this point, I can't even calculate how much time, money and energy I have saved by not purchasing bottled water!

Beyond that, I cannot say enough about their customer service support. I have reached out with questions and always receive a response within 24 hours. They are kind and helpful! I recommend this product to anyone interested in keeping themselves healthy!

Easy ordering; fast shipment; arrived in perfect condition. Easy setup. Great tasting water!

I haven’t received my shower head yet but the customer service to get it since online wasn’t allowing me to ship to Canada was amazing !

Customer service is top notch. Very happy with the quality of water that comes from the carafe water system. I find that I drink a lot more water now. Highly recommend

Have been using AquaTrue since 2018. Love the product.

It is working well for me

Slow to get the filters out unacceptable in this day and age of Amazon. I ordered on a Wednesday it didn’t ship till Monday even though the label was created Thursday and then I got it on a Friday so it was 10 days from the time I placed the order to it actually got here more than a little disappointed, I’m having to buy bottled water after not having my classic aqua true device for three years. This is quite a disappointing way to come home and get it all started up again. I’ve got the survey but guess what? I don’t have the filters yet maybe tomorrow!!!

Have been using AquaTru carafe system since Oct 2025. Appreciate having cleaner water for drinking & cooking. Tastes better!