Aquiline Tracking Avaliações 511

24 May 2026 ordered an item from Ebay UK seller.
28 May received tracking number.
Courier named as Aquiline. Googled them.
Aquiline is NOT a courier service it is a Tracking company set up in UAE.
Ebay do not endorse them. The seller 'employs' them.
I understand that Aquiline Tracking are able to convert Amazon Logistics tracking numbers for Ebay sellers. If Aquiline Tracking are involved, the Ebay seller is either sending the order directly from a supplier or is drop-shipping from Amazon - which again, Ebay do not permit.
However, Aquiline Tracking do not track the parcel in real-time. **As soon as the couriers receive the parcel, Aquiline Tracking incorrectly registers it as delivered!
And sure enough - 28 May at 4.20pm I received email stating the parcel had been delivered at 2.05pm that afternoon even though no courier had been at my property and no parcel was delivered!!
Contacted seller who stated the parcel had been delivered and 'handed to resident'.
I requested a copy of the delivery photograph to try to ascertain where it may have been delivered.
I emailed Aquiline Tracking , who also claimed the parcel had been 'handed to resident' at 2.05pm.
Neither the seller nor Aquiline were able to provide a photograph of delivery and also refused to answer my question as to who the courier company was.
The seller stopped responding until I sent 'item not received' through to Ebay. He then messaged me to offer a 'partial refund'!
Absolutely not! Full refund only!
Neither the seller nor Aquiline tracking took responsibility for non delivered parcel!
29 May at 2.52pm an Amazon Logistics courier handed me the parcel and (as always), took a photo! Label showed parcel received by couriers at 2.05pm the previous day!!
Aquiline Tracking has failed to investigate this, failed to respond and failed to apologise to me.
The seller has refunded me by way of apology.
Aquiline Tracking is reading Amazon Logistics Tracking incorrectly and this is where the mistakes are being made.

Package was NOT delivered, I am sick of non performing couriers who "employ" anyone who is prepared to work for low money and do not give a fig if the parcels are delivered or not.

Right up there with the larger companies!

*UNFORTUNATE EDIT~ from 5 stars to 2*

The reason for joining Trustpilot & leaving a "review" of this company (which I have NEVER done)... Was solely for the fact that the Aquiline Shipping Co offered a $10 Amazon gift card, upon the posting of review.
Now, of course, they have informed me...
"At the moment, the gift/free credits program has been temporarily discontinued."
REALLY?!
Disappointing but not surprised anymore...

Sadly a testament that, what used to be expected... SIMPLY HONESTY, is long, long, gone... & IMO?? ...MORE IMPORTANT THAN ANY TRACKING INFORMATION 🤔
Just another deceitful practice in order to boost sales. 😞

Sorry, cannot do minus numbers. Product ordered on Thurs night and delivered the next day Good Friday. This was surprizing given that delivery was supposed to be days later. Problem: inspite of the fact that the goods would easily have gone through the letterbox, the product was dumped on my next door neighbours back garden. No notification of delivery. I assumed it was couriers massaging their delivery stats. I chased the sellers a couple of days later and found out where it had been dumped. The sellers were initially helpful then not. Anyway the package, might have blown away in the high wind. V embarrassing asking my neighbours. Both properties prominently numbered

Both times this shipper put a package that ways nothing somewhere it blew away. Use anyone but them.

No notifications at all no parcel when i checked tracking it says delivered no proof are anything scamming at its best

My package was delivered in a very quick and timely manner I'm 😁

Got my package in no time! It also got here a lot quicker than expected. Thanks again.

ottimo servizio. tracciamento perfetto e tempestivo. sembra di seguire il tutto da un drone

Great delivery service accurate timing and fast shipping 5/5

Thanks not what I expected

I ordered truffles (candy) on ebay & I received them from Amazon via Aquiline. I couldn't believe how fast I got them & they were in perfect shape! They put the boxes on my front porch. Thank you for the great service!!

I was using the tracking, which was quite vague at best. Yesterday it was out for delivery, so I kept checking, up until midnight I had no delivery notification. This morning I found it outside our gate (rural farm land), and it had been there all night in the pouring rain. It was soaked and it was a box of envelopes in a paper bag. I just now, this evening, got the email stating that it was delivered to a safe place???? I am not impressed.

Package was prefect

Very fast shipping with good tracking followup.

Fast shipping and good tracking on my order. Seems to work out on this shipment.

Never got an email, never got an alert of my package being delivered, no knock on my door. It was left outside the whole night until I got up in the morning to leave for work.
Sorry I live in a bad neighborhood.

This company will scam you into writing a positive review with a reward of a $5 gift from Amazon. When I applied for the reward they sent me a email stating that it had been suspended. Why are they sending this follow up email knowing its a lie. Here's the email:

We hope your recent delivery went smoothly! At Aquiline Tracking, we're always looking for ways to make your experience even better — and your feedback helps us do just that.

Could you take a minute to share your experience on Trustpilot? Your review not only helps other customers know what to expect, but also helps us continue to improve our service.

👉 Leave a review on Trustpilot

As a small token of appreciation, we're offering a $5 Amazon gift to customers who share a confirmed positive review.

Just write to aquiline-tracking.com after posting your review, and we'll send your thank-you gift right away 🎁

Thank you for being part of the Aquiline

Great service

Aquiline sent me an email telling me if I left a review on Trustpilot I would receive a $5 Amazon gift card. I submitted the review and never received the gift card. I emailed Aquiline support asking for the status of receiving my gift card and the response was that program had ended. AQUILINE IS A SCAMMER.