Arcadesystems Avaliações 

I purchased the 8tb hyper spin lauchbox download package a few years ago which was lifetime access. But now can't get on so I used the ticket system to ask why I was told I'd have to re purchase as it had expired but I can get 50% off when I questioned them and said everyone gets "50%" off even as a new customer so do I get a discount code. From then I was ignored. I then used the customer portal on discord and was told they will extend my subscription but I'll need to wait as he's very busy fixing servers. I waited a week and again have been ignored. I was hoping to have my machine all up to date this week but because of the guys running this stringing me alone I'm now going to have to source all the roms myself while back at work. Very disappointed.

Anyone who wants to check before they buy should go onto the discord channel and look for themselves, I think at this point in time there's a few issues but I think I might have been unlucky and the timing meant I was waiting longer than normal.

After coming on here they have been in touch and fixed the issus .

I would say although I did have an issue I do respect that they/he has it all publicly on discord so you can check all this before you buy and make your own informed decision. I would buy from them again as I did get what I needed eventually.

Also I have noticed they have improved their sites to reflect how long you will get the products. It looks like in the early days it wasn't as clear so it's now come back to bite them. Hopefully it won't cause them to much disruption as I'd like to see them succeed.

I’ve purchased from this site multiple times, and every single time it has been the same frustrating experience.

Downloads are extremely slow, files don’t work properly, and nothing is as simple as they make it seem. I’ve spent hours trying to get things running, and it just turns into a complete waste of time.

This is not user-friendly at all. It feels like you’re paying for something that should be ready to use, but instead you’re stuck troubleshooting constantly.

At this point, I regret every purchase I’ve made here. I would not recommend this to anyone unless you want to waste your time and deal with constant issues.

Very disappointing.

I have been a bit critical of arcade systems over the past year or so. But the systems have been radically updated. I was sceptical with using torrents for downloads but it works perfectly. Response times to questions have improved. Customer service is very good. I have a pro access and the portal is excellent to use. I can access everything I need with a few clicks. Please keep up the good work.

Great service !!
Been using for years and will continue using for years,

Easy to place the order, consistency with customer service is there, they focus on customer happiness.

Quick response. Able to access purchase quickly. Any issues quickly resolved. Many thanks.

Perfect and great work

Unfortunately the service is truly poor. It is not possible to access some servers, transfers are quite slow (even with a 2 Gb/s fiber connection), and several services that should be available with the VIP subscription are missing.
The Discord link always returns “invalid invite”. Every time a transfer starts with FileZilla it eventually stops and reports “IP is banned”. Technical support requests are ignored.
On top of that, users are asked not to open PayPal disputes in case of service issues. If this situation is not addressed, a dispute will be opened soon.

After 15 days no one contact me yet... I obtained a paypal refund

I couldn’t figure out how to download the file I was told I had to use another app the person who emailed me back was very rude instead of walking me through the process I was just made to feel stupid because I couldn’t figure it out stay away from this site.

AWFUL CUSTOMER SERVICE
Purchased an 8tb Hyperspin drive which had all the old games I wanted. Received a retrobat drive which I already had and all the games I wanted were not on it. I questioned Scott why and he said it was a better drive so sent it instead! MAYBE ASK THE PAYING CUSTOMER BEFORE DOING WHAT YOU WANT TO SCOTT!!!!!
Wouldn't exchange instead offered a download 150tb. Had so many dramas trying to get this working. Sent pics of what was happening and the response was just sending the instructions again . NO HELLO , NO APOLOGY FOR THE MESS AROUND.
Eventually got it working after Scott sent a correct Host number. The full download still does not have the emulators I wanted on the Hyperspin drive. Waste of time.
This place does have good systems BUT EXPECT SHIT CUSTOMER SERVICE WITH A SHITTIER ATTITUDE.
LEARN HOW TO TREAT YOUR CUSTOMERS BETTER SCOTT THEN YOU MIGHT GET BETTER REVIEWS. OH AND SUPPLY WHAT PEOPLE PAY A LOT OF MONEY FOR.

Hola. Muy buena pagina. Ahora podemos ver y solucionar algunos problemas gracias a la nueva pagina. Muy buena experiencia con ellos.

Good download speeds.
Quick customer service when needed.
45TB of Games and backup server.
Excellent.

Bought the pre loaded USB for my Xbox Ally X, absolutely over the moon with it. An absolute beauty of a build with all the old classics. Currently spending more time checking out the games than playing as there just so many. Would highly recommend especially for those using handheld systems.

I am very satisfied with my purchases!.excellent service!.quick delivery!

Great product and great after sales service, always answer emails and go the extra length to ensure everything is working right.

Wide range of products.
Good support.

FTP servers a bit slow...

Downloads are way too slow. It took just under 3 weeks for a 2TB download. Once it was downloaded all the way the file was bad. The 20TB drive download says it is months to download. I keep getting a failure 1 week into it. Useless downloads

Scam, Scott O'Connell at (ArcadeSystems) is not fit to run a business. Looks like he has taken over this business with zero business or customer service skill. Paid for download and never been able to access this. Promised refund and then started to ignore emails. Company address on Companies house is home address. No doubt this company will be shut down in due course given the level of dissatisfaction customers have reported with regards to the business and its owners interaction with customers.

Useless communication. No assistance regarding downloading. Purchased a 20TB download but have never managed to download it! Would NOT recommend!!!!!!!!!

Been utilizing their collections for many years now! Very good with getting back to you with issues or concerns. Downloads are super large, not sure why people are complaining about that, it will take a while. Been able to fill in large pockets of my collections with their service. I've been a huge retro gaming fan!! Thanks again!