Sadly even though my Internet is 3 metres from the camera there is an intermittent signal. I cannot rely on this. So I regret that I have a different system being installed.
A empresa respondeu
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Sadly even though my Internet is 3 metres from the camera there is an intermittent signal. I cannot rely on this. So I regret that I have a different system being installed.
A empresa respondeu
⭐️⭐️⭐️⭐️⭐️ Ein riesengroßes Lob an den Support! Wir haben ein Babyfon mit zwei Kameras, bei dem nach über zwei Jahren der Monitor durch den Akku defekt wurde. Nachdem ich den Support kontakti... Ver mais
A empresa respondeu
Ich kann die guten Bewertung bzgl Service überhaupt nicht nachvollziehen. Ich bekomme schon seit Monaten keinerlei Rückmeldung auf meine Reklamation. Unser Monitor vom babyphone lädt nicht mehr. Wir n... Ver mais
A empresa respondeu
Haben das Produkt (Set bestehend aus 2 Kameras und 1 Monitor) im Mai 2024 gekauft und seitdem ist der Monitor bereits 6 mal kaputt gegangen. Es gibt kein Entgegenkommen der Firma, werden lediglich imm... Ver mais
A empresa respondeu
Arenti designs smart home security products including baby monitors, indoor cameras, outdoor cameras, pet cameras and smart home solutions. Our official online store currently serves selected countries and regions. Customers in other regions may purchase Arenti products through authorized retailers and online marketplaces. Product availability, shipping policies and after-sales support may vary depending on the sales channel. If you have any questions about your product or need technical assistance, our support team is available at support@arenti.com or info@arenti.com. We're committed to helping resolve issues as quickly as possible.
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Respondeu a 93% das avaliações negativas
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Same as someone else - I’m trying to get an app help… And I get a voice message that says no agents are available and it just hangs up on me. Doesn’t even allow me to leave a message. The last guy that posted a similar message, they responded back with the same phone number. That’s kind of like a slap in the face. I have two cameras that help monitor my father in Florida and I was looking for a system for my house for my pets and my porches, etc. I will never consider them without the ability to reach an agent at any point in time. Horrible

Resposta da Arenti
I have the OP1 security camera and I love it, the resolution and the night vision is so clear and bright, the features on this camera are wonderful and the setup was pretty easy. I like that you do not need to pay a monthly fee unless you want to which I don;t as we can monitor the unit ourselves. The motion light on it is great as it detects any movements in the yard The app is so easy to setup and use, would highly recommend this camera, great price and amazing quality

Resposta da Arenti
The Arenti Dog Treat Camera Petcam1T is amazing! The 2K UHD quality is crystal clear, and I love being able to toss treats and talk to my dog when I’m not home. The AI motion detection and real-time barking alerts are so helpful, and the night vision works perfectly. It gives me so much peace of mind knowing I can check on my furry friend anytime. Highly recommend to all pet owners!

Resposta da Arenti
Hele goeie camera, ik heb nog andere camera’s geprobeerd, ze liggen allemaal werkloos in de kast

Resposta da Arenti
No customer service. Every time I call their 1-800 number, I get a message saying that "there are no customer service agents available in the cue". I then get disconnected with no option to wait.
How are you supposed to get help when there is no help available? What a crap company.

Resposta da Arenti
No matter where we place it (even in different locations etc) the camera doesnt face down enough. We have to balance it on objects so we can clearly see our baby. Freezes quite often. I like that it gives the temperature of the room.
If you want a reliable, easy to use baby monitor, avoid this one. Setup is unreliable and when you move the camera to a different location, you have to do the whole process again.
I really like the Arenti cameras they are as far as personal home security cameras go easy to use setup and work well.
the only downside is they are pushing people to use their cloud storage but fail to grasp why people might not want their private space 24/7 video feed stored on a server anywhere let alone China.
They are not Netcloud bad but not Reolink good either I bought one on sale and after that bought many more and some for family as well. but now it really feels like its heading towards a mandatory paywall.
Call me old fashioned but I dislike paying a fee to use a product I bought with an SD card I bought using my WIFI and electricity in my home simply to get a service I do not want in any way shape or form.
for reference the current sales pitch for subscribing to cloud storage they are offering a free 6 SECONDS of video storage for signing up. so ya theres that..
As long as they keep the normal you buy it you own it no subscription system in power I will stick with them.
If not for the pushiness of the cloud storage I would give them 5 stars I do like their cameras and app
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