Terrible I ordered 2 bottles plus quick delivery 11/07/2023 costing £100 still nothing sent several emails no replies whatsoever £100 wasted Avoid At All Coat
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Veja o que dizem as avaliações
Not sure what happened - as on enquiring about the whereabouts of the item ordered (after almost a week) was informed that it was on its way back to the seller. No reason given. Couldn't be an issue o... Ver mais
A empresa respondeu
I ordered two dresses and some boots the 17th December paid next day delivery and have still not revived the order , (24.12.2015) on Arks we sit there is no phone number I managed to find an customer... Ver mais
A empresa respondeu
The goods arrived and were faulty due to poor quality finishing. As there are no ark clothing stores nearby the goods were returned via royal mail at a cost circa £4. I then had to reorder the goods... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
7 Maple Park, Lowfields Avenue, LS12 6HH, Leeds, Reino Unido
- 0113 387 7360
- customerservices@ark.co.uk
- ark.co.uk
Sem histórico recente de pedidos de avaliações
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very bad customer service
Not happy with service at all

Resposta da Ark
Cheap, quick legit and trust worthy
Everything came when expected. I was kept well informed throughout the entire transaction and delivery. The product was the cheapest I had seen on any site, and at first thought the site might be to good to be true, but it is a legit, trustworthy site. 10/10 would recommend to anyone, and will be doing so :D
Brilliant!
Great value product and delivered very quickly in brilliant condition! Thanks
Delivery
Excellent service and very quick delivery thanks
Very poor delivery service no phone number to contact anyone
I ordered two dresses and some boots the 17th December paid next day delivery and have still not revived the order , (24.12.2015) on Arks we sit there is no phone number I managed to find an customer service email which I emailed 5 times ! They refunded the next day delivery charge but I still don't have the items. Once you send the email to customer services it takes 24hrs to recieve a responce, which is they will look into it .

Resposta da Ark
bad delivery company.
Waited a week after ordering next day delivery.

Resposta da Ark

Resposta da Ark
Wouldn't have wanted to have paid full price
Really liked my boots but glad I got them on offer. Delivery was fast but unfortunately I had to pay to deliver them to my house as there were no stores near by to deliver to for free.
Easy and reliable
An easy process from choosing to ordering to receiving the clothes. Good quality fashionable clothing, perfect for teenagers. It was a bit fussy to use my student discount but got there in the end and it was definitely worth the 20% off!
average
No some senses they were very good because my package arrived on time and I got emails confirming my order and keeping me up to date so that was good! However the dress I ordered was awful quality, I payed £26 for the dress and £4 for postage and the dress was a very thin, tacky material which brought the whole experience down in afraid

Resposta da Ark
Perfect.
I talked to costumer services before making my order and after I did (I talked to Temitope). My order arrived to the 260 Oxford Street JD Sports store in really good conditions, the staff in the store was really nice as well and the clothes fits perfectly. I am very pleased!
great customer services
I think ark should at their stock properly in their products such as the sizes before a customer purchase from them.
Great service!
Package came the next day and was left in a safe place.
Good delivery, complicated to return!
My item was delivered on time and the communication was very good. However I now want to return my item, the nearest store is over 60 miles away and the nearest collection point is 10 miles away. It is going to be very difficult to return. Also as I collected they took the item out of the parcel bag so I will have to buy that as well and print my own return label. What a pain

Resposta da Ark
Never arrived
I ordered 2 items from ark, getting free standard delevery.
I later got a email saying one item was unavailable and that the other would be despatched as soon as.
I had to email ark myself to ask which item was unavailable as it wasn't stated in my email, for them to repley the next day.
I then got an email saying it had been despatched and please allow up to 5 working days for it to be delivered.
It's now been 7 working days and still no item.
Emailed ark and there looking it to it, 4 days later and no reply.
Emailed them today saying I just want my money back.
Ark is meant to be the new bank as its in business with jd sports.
Wouldn't order again from ark I'd rather pay the full price for my dress on
In the style.

Resposta da Ark
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