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Arley Foods Avaliações 

181
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Overall the quality, taste and ease of cooking make Arley’s products exceptional. Of particular note are the beef, lamb and chicken burgers and the sausage patties. All my orders have been delivered a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent product. Very good packaging for home delivery with cooling pack to keep food cool. My wife and I have been following a plant based based diet for a number of years now. This is our first... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had been craving a viable Roast Beef alternative since I stopped eating the real thing 8 years ago, this is incredible. I actually "tricked" several people, whom thought it was 100% meat. There M... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It came very quick, only the following morning after I ordered them, about 20 hours later. The veg turkey joints tasted very nice again, although I agreed with another reviewer here that the tiny bit... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de Alimentos
  2. Produtor de Alimentos
  3. Fornecedor de Produtos Alimentícios
  4. Fabricante de Alimentos Congelados
  5. Serviço de encomenda de comida online

Escrito pela empresa

From Vegans to Veggies to Flexis and beyond, Arley’s multi award-winning plant based products bring the whole table together. We focus on great taste and texture so you can dish up the delicious meals we all love and trust. We aim to bring that reassuring familiarity that comes with home-cooked meals, creating high quality alternatives that slot right in with the classics. No surprises, no compromises. We want to be the brand you reach for at mealtimes. Warm, approachable, reliable. Ensuring we are accessible for all, our product range is created with Non-GMO ingredients and is also fully Gluten-Free. Suitable for Vegans, Vegetarians, Flexitarians and Beyond. Inclusivity will always be at the heart of what we do.


Informações de contato

Shop Award-Winning Plant-Based Today!

From Vegans to Veggies to Flexis and beyond.

4,5

Excelente

O TrustScore é 4.5 de um total de 5

181 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 91% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(181)

172 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery, great quality foods

16 de dezembro de 2025
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Resposta da Arley Foods

Hi Melody,

Thank you for taking the time to leave this wonderful review.

We are delighted that you found our products to be a high quality.

We hope you continue to enjoy our products in the future!

Thank you for being a valued customer.

Best wishes,

Arley’s 🌱

Avaliado com 5 de um total de 5 estrelas

fantastic

fantastic, lovely food and great delivery. highly recommended

16 de dezembro de 2025
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Resposta da Arley Foods

Hi Anne,

Thank you for taking the time to leave this lovely review!

We are delighted that you are enjoying the products and that you found delivery to be a high standard.

Thank you for being a valued customer!

Best wishes,

Arley’s 🌱

Avaliado com 5 de um total de 5 estrelas

First order

Very happy with bundle order for Christmas

16 de dezembro de 2025
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Resposta da Arley Foods

Hi Andrew,

Thank you for taking the time to leave this fantastic review!

We are delighted that you are happy with your delivery of the Festive Bundle ahead of Chrsitmas.

We hope you enjoy the products!

Thank you for being a valued customer.

Best wishes,

Arley’s 🌱

Avaliado com 5 de um total de 5 estrelas

Fantastic

Fantastic service and lovely products. Just need more freezer space to get more

16 de dezembro de 2025
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Resposta da Arley Foods

Hi Elise,

Thank you for leaving this fanatastic review!

We are so happy that you found the customer experience to be satisfactory and the products tasty!

We hope you manage to free up some freezer space!

Thank you for being a valued customer.

Best wishes,

Arley’s 🌱

Avaliado com 5 de um total de 5 estrelas

Very impressed

Very impressed, kept informed, fast delivery, packed with great care, passed brochure to vegan relatives, thank you

15 de dezembro de 2025
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Resposta da Arley Foods

Hi Maureen,

Thank you for taking the time to leave this wonderful review.

We are delighted that you found the customer experience to be efficient and the products packed with care.

We hope you enjoy our tasty products!

Thank you for being a valued customer.

Best wishes,

Arley’s 🌱

Avaliado com 4 de um total de 5 estrelas

In the interest of balance.....

Continued to try the package of food products I purchased from Arley. I tried the plant based "beef" and the "meatballs." Credit where credit is due, these were a massive improvement on the previous products. Tasty, great texture with good deep flavour. Again my only criticism from both a taste and health perspective is the level of salt ( Arley please lower this, get creative.) I will definitely be buying these two again however.

17 de dezembro de 2025
Avaliação não solicitada
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Resposta da Arley Foods

Hi Ethical One,

Thank you for taking the time to leave this review.

We are happy to hear that you continued to try our range and found products that you enjoyed.

We will take all recommendations on board, both positive and negative so we can improve.

Thank you for being a valued customer!

Best wishes,

Arley’s 🌱

Avaliado com 5 de um total de 5 estrelas

Great service

Something was missing from my order and they sent a replacement immediately. Great service, and products I can’t get anywhere else. Recommend!

27 de novembro de 2025
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Resposta da Arley Foods

Hi Claire,

Thank you for taking the time to leave this wonderful review!

We are sorry to hear that something was missing from your initial order, but we are delighted that it was rectified and you were happy with the customer service.

Thank you for being a valued customer!

Best wishes,

Arley’s 🌱

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service.

Absolutely fantastic service, amazing prices, and the products are exceptionally superb. I cannot recommend them highly enough.

27 de novembro de 2025
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Resposta da Arley Foods

Hi Alan,

Thank you for taking the time to leave this amazing review!

We are delighted that you found the customer experience to be amazing!

We are so happy that you enjoyed the product range too, what an amazing experience!

Thank you for being a valued customer.

Best wishes,

Arley’s 🌱

Avaliado com 5 de um total de 5 estrelas

Impressive and tasty products!

Very impressed with Arleys products and their customer service. Would recommend.

27 de novembro de 2025
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Resposta da Arley Foods

Hi Jay,

Thank you for taking the time to leave such a great review.

We are delighted to hear that you are happy with the products received and that you were impressed with our customer service!

We hope you enjoy the rest of your products.

Thank you for being a valued Arley's customer!

Best wishes,

Arley’s 🌱

Avaliado com 5 de um total de 5 estrelas

Wonderful Customer Service

1 de dezembro de 2025
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Resposta da Arley Foods

Hi Alex,

Thank you for taking the time to leave this amazing review.

We are absolutely delighted that you had such a wonderful experience with us, especially with our customer service team.

Thank you for being a valued customer!

Best wishes,

Arley's🌱

Avaliado com 1 de um total de 5 estrelas

Absolutely disgusting

Absolutely disgusting
Delivery by incompetent uncaring deceitful driver
Incompetent in delivery to wrong stairwell
Uncaring in that he left parcel clearly marked ‘ keep frozen “
Dumped in stairwell to defrost
Deceitful in when I approached him to ask if there was a delivery for me he said no it on another van

1 de dezembro de 2025
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Resposta da Arley Foods

Hi Norman,

Thanks for getting in touch. We are really sorry to hear of your experience with DPD.

Unfortunately, delivery is often outside our control. We have however contacted DPD to inform them and have emailed you separately.

Your new delivery will be with you very soon and we hope you enjoy our products.

Apologies for the inconvenience.

Have a lovely day.

Kindest regards,

Arley’s 🌱

Avaliado com 5 de um total de 5 estrelas

Their produce tastes really good

Their produce tastes really good. The best we’ve tried. Their packaging is really good too!

1 de dezembro de 2025
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Resposta da Arley Foods

Hi Michele,

Thank you for taking the time to leave such a lovely review.

It is so great to hear that you are enjoying our varied product range, along with our new plastic-free packaging!

Thank you for being a valued customer.

Best wishes,

Arley's🌱

Avaliado com 5 de um total de 5 estrelas

Arrived on time as promised

Arrived on time as promised

10 de novembro de 2025
logotipo da Arley Foods

Resposta da Arley Foods

Hi Barbara,

Thank you for taking the time to write this review!

We are delighted to hear that you are pleased with the quality of our service.

Thank you for being a valued customer.

Best wishes,

Arley’s 🌱

Avaliado com 5 de um total de 5 estrelas

I have no idea what the products taste…



UPDATE: Arley Foods contacted me after seeing the review and asked me if I would like to reorder or get a refund. So CUDOS to the company. They have been fantastic. Just DPD that are the pits!!!
I have no idea what the products taste like, as the parcel was not on the street outside my door (a photo of proof of delivery was sent to me) when I got home from work. I RECOMMEND that you don't use DPD again. I won't be ordering anything else due to this.

27 de novembro de 2025
logotipo da Arley Foods

Resposta da Arley Foods

Hi Karla,

Thank you for taking the time to leave a review.

We are delighted to hear that you are satisfied with the resolution to the issue you had.

We take great pride in our customer service and we will always try to rectify any issues our customers may have.

We hope you continue to enjoy our products in the future!

Best wishes,

Arley’s 🌱

Avaliado com 5 de um total de 5 estrelas

Excellent company

The delivery was on time and so far the products have been tasty.

27 de novembro de 2025
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Resposta da Arley Foods

Hi Leslie,

Thank you for the amazing review!

We are delighted that you found delivery to be speedy and the products to be tasty!

We hope to see you again in the future.

Best wishes,

Arley’s 🌱

Avaliado com 3 de um total de 5 estrelas

Missing items.

My parcel arrived with half the items missing and no explanation. I immediately emailed and received a fairly quick response, apologising and assuring me that the missing items would be sent quickly and they gave me a discount on my next order. That was 6 days ago and I have heard nothing since. I have emailed again yesterday to ask for an update. I am waiting for a response.
Update- all items now received

26 de novembro de 2025
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Resposta da Arley Foods

Hi Wendy,

Thank you for your review. Apologies that your order was received with missing items.

Delighted to hear that those items have now been received.

We hope you enjoy the products you ordered and thank you for your understanding.

Have a lovely day.

Best wishes,

Arley’s 🌱

Avaliado com 5 de um total de 5 estrelas

Great products and value for money!

Great products and value for money!
We tried a range of Arley products, having never seen them before, and have been pleasantly surprised. Everything we’ve tried so far has been really tasty and enjoyable. Personally, I’ve also found the consistency excellent, not always loving some plant based meat alternatives. We’ll definitely order again, and hope the company is successful.

6 de novembro de 2025
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Resposta da Arley Foods

Hi Eleanor,

What a lovely review! Thank you for your kind words. It makes us so happy, as we aim to provide a great customer experience.

Thank you for choosing Arley's.

Kindest regards,

Arley’s 🌱

Avaliado com 4 de um total de 5 estrelas

Great choice of vegan and gluten free

Great choice of vegan and gluten free, so far only tried the turkey and beef roasts. Very small so need extra food to make a meal, very salty and I found the stuffing flavour unpleasant. Hopefully the range will grow and maybe reduce the salt in the products. Would prefer to pay more for larger product

21 de outubro de 2025
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Resposta da Arley Foods

Hi Mr Le-Heup,

Thank you for your kind review.

We really appreciate the feedback as we continue to develop our range of plant based and gluten free products.

We hope you enjoy the rest of your order and look forward to sharing news of our exciting new additions early in the New Year.

Have a great day.

Many thanks,

Arley’s 🌱

Avaliado com 5 de um total de 5 estrelas

Excellent transaction from start to…

Excellent transaction from start to finish.
Food is lovely will be ordering again this week.
Thank you.

6 de novembro de 2025
logotipo da Arley Foods

Resposta da Arley Foods

Hi Anne,

Thank you for taking the time to leave this wonderful review!

We are so glad to hear that the ordering process was to a high standard and that you enjoyed our products!

We pride ourselves on making sure the customer journey is as enjoyable as possible, so thank you for taking the time to point this out!

We look forward to receiving your next order, thank you for being a valued customer.

Best wishes,

Arley's🌱

Avaliado com 5 de um total de 5 estrelas

Tasty and quick service

Tasty and quick service

6 de novembro de 2025
logotipo da Arley Foods

Resposta da Arley Foods

Hi Sue,

Thank you for the fantastic review!

We are delighted to hear that you found our service to be efficient and our products tasty.

We hope you have the chance to try more of our range in the future!

Best wishes,

Arley's🌱

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