ArtGallery Avaliações 87

O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great choices, a variety of styles and mediums to choose from, with prices to suit everyone's pocket. Staff are so helpful in sorting out any questions or delivery concerns a buyer might have with... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Terrible attitude from new owners. ‘Pay us a subscription ‘no exceptions ‘we will show you how to improve sales ‘ After being an artist there for 15 years I explained that paying a subscription... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jean Tatton Jones The new owners of ArtGallery.co.uk have brought the gallery back to being the prime location to source quality art for the home or office at a reasonable price. They have completely... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I cancelled in August, had it confirmed by email, requested my data and bank details be deleted & just saw they took £50 annual fee on 1 December! Appalling breach of trust! Resolved. My money has b... Ver mais

A empresa respondeu


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

87 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 40% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Great choices at affordable prices for everyone.

Great choices, a variety of styles and mediums to choose from, with prices to suit everyone's pocket.
Staff are so helpful in sorting out any questions or delivery concerns a buyer might have with an order.

10 de abril de 2026
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Resposta de ArtGallery

Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed the variety of styles and mediums available, as well as the range of prices to suit different budgets. It’s especially lovely to know our team was able to help with your questions and delivery concerns. We truly appreciate your support and hope to welcome you again soon.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service , as always

9 de janeiro de 2026
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Resposta de ArtGallery

Thank you very much for your kind feedback.

We’re delighted to hear that you continue to have a positive experience with our service. Providing consistent support to both our collectors and artists is something we take great pride in.

Your continued trust and support mean a great deal to us, and we look forward to assisting you again in the future.

- Art Gallery Team

Avaliado com 5 de um total de 5 estrelas

beautiful oil on canvas…

I purchased a beautiful oil on canvas for a n incredibly reasonable price.

8 de janeiro de 2026
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Resposta de ArtGallery

Thank you very much for your lovely feedback.

We’re delighted to hear that you’re happy with your purchase. Finding a beautiful original oil on canvas at a great value is always special, and we’re pleased that the artwork has brought you such satisfaction.

Thank you again for supporting independent artists through ArtGallery. We hope you continue to discover many more pieces you love in the future.

- Art Gallery Team

Avaliado com 1 de um total de 5 estrelas

Took direct debit money AFTER cancelling. Resolved.

I cancelled in August, had it confirmed by email, requested my data and bank details be deleted & just saw they took £50 annual fee on 1 December! Appalling breach of trust! Resolved. My money has been returned.

27 de dezembro de 2025
Avaliação não solicitada
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Resposta de ArtGallery

Hi Carole,
Thank you for updating your review.
We’re genuinely sorry for the frustration caused by this issue. The charge was the result of a technical glitch within the platform, and it genuinely should not have happened after your cancellation was confirmed. We completely understand why this felt like a breach of trust.
We’re pleased that the matter has now been fully resolved and that the £50 fee has been returned. We’ve also addressed the underlying issue internally to ensure this does not happen again.
Thank you for bringing this to our attention and for giving us the opportunity to put things right.
Kind regards,
Ian

Avaliado com 1 de um total de 5 estrelas

If I could give 0 stars I would

YOU WILL NOT GET PAID FOR YOUR ART.
ARTISTS A WARNING- do not sell with them.
I thought I had stopped my account but they contacted me to say I had sold a painting. It was to Bulgaria and I was reluctant fulfill but they requested I post the painting as the client had been waiting. I posted it at my own cost of £60 - sent them the tracking information- received confirmation from client that they were thrilled with the painting. However art gallery.co.uk have still not paid me. I posted the painting in October and it’s now December. At first they kept saying I have to wait 21 days - now they keep daying they are ‘looking into it’ or ‘chasing finance department’. Not sure either of these excuses make any sense. I think it’s abysmal that they have treated me this way - I am pleased that the customer is so happy with the art but it takes heart and soul to create something - and then to be left out of pocket by them is absolutely unacceptable.
DON’T ENGAGE WITH THIS PLATFORM- there are much better options to sell your paintings

2 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Taking money from my account despite…

Taking money from my account despite cancellation of subscription two years ago. Refunded me last year saying it was a mistake. Now it’s happened again. Ignored my emails. Now I have to go to my bank to request a charge back. This is really really poor.

6 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible attitude from new owners

Terrible attitude from new owners.
‘Pay us a subscription ‘no exceptions ‘we will show you how to improve sales ‘
After being an artist there for 15 years I explained that paying a subscription on top of them taking 30 % commission and having to pay for postage and packing on top , then wait for a month to get any money
Made it financially not worth it.
Used to be a good place for small artists now just want to take even more money from artists. Avoid there’s better sites than this for sales.

7 de outubro de 2025
Avaliação não solicitada
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Resposta de ArtGallery

Hi Gerald,
We’re truly sorry to hear that you feel this way, and we completely understand your frustration.
ArtGallery has gone through several changes of ownership over the last 15 years and over the last 3 years we have worked hard to improve visibility, marketing reach, and overall sales performance for our artists. The subscription model was introduced to help pay for the technology and for us to reinvest directly into promoting our artists’ work through advertising, social media features, and enhanced website functionality.
We completely appreciate that this is a change from how things were before, most notably the free tier ended up diluting the quality of work on the site, so it was removed. It was never our intention to make things harder for artists. Many of our long-standing artists have already seen increased engagement and sales as a result of these updates, and we’re continuously refining our approach to ensure the best possible experience for everyone.
We’d really value the opportunity to discuss this with you directly and see if there’s anything we can do to address your concerns or support you further. Please feel free to contact us at help@artgallery.co.uk we’d be happy to chat.
Kind regards,
Chris Thomas

Avaliado com 5 de um total de 5 estrelas

First time ordering an original…

First time ordering an original painting. More than happy with my purchase - It is lovely. Easy to navigate website and very smooth transaction. Painting arrived safely and in perfect condition. Well packaged, good communication. Excellent service - thank you :)

10 de dezembro de 2024

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