Delivery person had no idea how to get the roll of turf out of the truck. Would not allow us to follow your video of using the truck to our advantage… Turf was high quality. Perfect for our project... Ver mais
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Veja o que dizem as avaliações
This company was amazing to work with and we even had a hiccup with our facility and they handled it incredibly. We are so thankful and will recommend them to anyone who asks or is looking for turf!
A empresa respondeu
I am a repeat customer. Salesman provided info I needed and followed up as necessary in a timely manner. Order shipped out quickly and correctly. Product is as described. I even recommended to our... Ver mais
A empresa respondeu
Working with Raul Romero was a great experience. He stayed on top of our order making sure we could start our project on time and with all the necessary resources needed to make it professional lookin... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Artificial Turf Supply
Escrito pela empresa
Artificial Turf Supply sells the highest quality artificial turf products at the best values to businesses & consumers nationwide for residential, commercial, playground & athletic turf applications.
Combining our easy-to-use, customer-oriented website and our high-quality products, Artificial Turf Supply has become one of the leading fake grass supply companies.
This innovative approach to artificial turf & synthetic turf has given our customers the freedom to receive price quotes on artificial turf & even find a turf installer through our online artificial turf portal.
Our synthetic turf products are manufactured from the highest quality components in the world, making our suite of synthetic turf & artificial grass products stronger, safer, softer and more realistic than any other synthetic lawn grass on the market!
No matter what synthetic lawn solution you are after, the Artificial Turf Supply experts have you covered!
When you buy artificial turf, you can enjoy all of the benefits listed above as well as:
No Watering, No Mowing, No Weeding, Child, Pet & Environmentally Safe, No Need for Chemicals, 20-25 Year Life Expectancy, Increased Property Value, Pays for Itself (in Water & Maintenance alone).
Realistic, life-like, year-round play! Questions? See our FAQ’s or Ask Us.
Informações de contato
2205 Faraday Ave, Suite J, 92008, Carlsbad, Estados Unidos
- (877)525-TURF
- salessupport@artificialturfsupply.com
- artificialturfsupply.com
4,7
Excelente
457 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent material
Excellent material, Excellent costumer service. Definitely will recommend to anyone who may need turf.
9 de junho de 2026
Resposta da Artificial Turf Supply
Thank you, Juan! We are thrilled to hear you were happy with both the quality of the turf and the service you received. We truly appreciate your recommendation and your business, and we hope to work with you again in the future.
Extremely easy to order and I was able…
Extremely easy to order and I was able to get everything delivered at one time, when I needed it.
29 de maio de 2026
Resposta da Artificial Turf Supply
We are glad to hear that the order process went smoothly. Please feel free to share photos of the finished project, we would love to see how it turned out!
Turf
Delivery person had no idea how to get the roll of turf out of the truck. Would not allow us to follow your video of using the truck to our advantage…
Turf was high quality. Perfect for our project.
5 de junho de 2026
Resposta da Artificial Turf Supply
Thank you for your feedback. We're glad to hear the turf was a perfect fit for your project, and we're sorry the delivery experience was frustrating - we'll be sure to share your comments with the delivery team.
My order was handled quickly and…
My order was handled quickly and efficiently. The order process makes dealing with Artificial Turf Supply easy.
2 de junho de 2026
Resposta da Artificial Turf Supply
Thank you for sharing, Robert! We are happy to hear your order was handled quickly and that the process was easy from start to finish.
Resposta da Artificial Turf Supply
Thank you for the kind words Mark! Feel free to share photos of the finished project, we would love to see how it turned out.
They were very helpful deciding on what…
They were very helpful deciding on what turf to purchase.
20 de maio de 2026
Resposta da Artificial Turf Supply
Thank you for sharing Gary! We are glad to hear that our team was able to help with your project.
Customer Service is top tier!
This company was amazing to work with and we even had a hiccup with our facility and they handled it incredibly. We are so thankful and will recommend them to anyone who asks or is looking for turf!
18 de maio de 2026
Avaliação não solicitada
Resposta da Artificial Turf Supply
Thank you for sharing Rebekkah! We are glad to hear our team was able to help navigate the speedbump with your project.
Quick fast service.............
28 de abril de 2026
Resposta da Artificial Turf Supply
We are glad to hear our team was able to help with servicing your project Dave!
Very professional and responsive.
5 de maio de 2026
Resposta da Artificial Turf Supply
Thank you for sharing Megan - we appreciate your feedback and the opportunity to work on your artificial turf project!
Service was great
Service was great. Raul did a good job making sure my order got done. However when the turf arrived one piece was cut to the wrong width. I let them know and Kyle immediately contacted me to make it right. They sent me a replacement roll at no cost. Very pleased with how it was handled.
28 de abril de 2026
Resposta da Artificial Turf Supply
Thank you for sharing this, Matt. We are glad to hear that Raul was a valuable resource on your project, and that our team was able to step in quickly to assist when there was a hiccup with your order.
Resposta da Artificial Turf Supply
We appreciate the feedback Craig. Feel free to share photos of the finished project, we would love to see how it came together.
Resposta da Artificial Turf Supply
Thank you for sharing Jonathan! We are glad to hear our team was in touch throughout the process.
I am a repeat customer
I am a repeat customer. Salesman provided info I needed and followed up as necessary in a timely manner. Order shipped out quickly and correctly. Product is as described. I even recommended to our landscaper for future use.
14 de abril de 2026
Resposta da Artificial Turf Supply
Thank you for sharing John! We are glad to hear that our team was able to hit the mark with your artificial turf project. Please feel free to share photos of the completed installation - we would love to see how it came out!
What made my experience great was the…
What made my experience great was the wonderful customer service provided. Each encounter speaking with representatives was kind, courteous and extremely helpful. Thank you!
23 de março de 2026
Resposta da Artificial Turf Supply
Thank you for sharing Mercedes! We are glad that our team was able to help with your project.
It was a great pleasure working with…
It was a great pleasure working with Bobby. He helped us to pick out the right turf that we were looking for our simulator room.
31 de março de 2026
Resposta da Artificial Turf Supply
Thank you for sharing Jane! Barry is a wonderful team member, and we are glad that he could assist with your project. Please feel free to share photos of the completed project - we would love to see how it turned out!
They had excellent service and…
They had excellent service and reasonable prices. Definitely recommend them.
27 de março de 2026
Resposta da Artificial Turf Supply
Thank you for sharing A.S.! We're glad to have helped with your project.
Professional Staff
Working with Raul Romero was a great experience. He stayed on top of our order making sure we could start our project on time and with all the necessary resources needed to make it professional looking. The samples sent were a great way of us identifying the correct turf for our project. He coordinated everything at the warehouse to insure a smooth delivery in a timely manner. I’ve been very pleased with the results, the turf quality is top notch, and it installed very easily following their online tutorials. I would recommend comparing their product to others on the market.
14 de março de 2026
Resposta da Artificial Turf Supply
We are glad to hear the Raul was a great help with your project. Please feel free to share photos of the finished project - we would love to see how it turned out!
This is a #1 company in usa i use this…
This is a #1 company in usa i use this company for my turf projects for over 12 years my clients are very happy and me too thank you ATS
20 de março de 2026
Resposta da Artificial Turf Supply
Thank you for sharing Yony! We've enjoyed our partnership over the last 12 years, and are looking forward to helping with your future turf projects!
I PLACE A ORDER ON MARCH 3 AND WAS NOT…
I PLACE A ORDER ON MARCH 3 AND WAS NOT TOLD THAT ITEM WAS NOT AVAILIBLE. CALLED SEVERAL TIMES BECAUSE WE NEVER RECEIVED ANY INFORMATION ABOUT THE ITEM. I CALLED AND CANCELED BUT FELT REALLY ISOLATED ON A VERY UNAPOLOGETIC WHEN WANTED TO KNOW WHEN MONEY WOULD BE REFUNDED. NOT MY FAULT ITEM WAS NOT AVAILBLE.
13 de março de 2026
Avaliação não solicitada
Resposta da Artificial Turf Supply
Hello Terri, thank you for making us aware of this situation. We have sent a request for additional information so we can assist in this case. If you'd prefer, you can also give us a call at (877)525-8873 and we can assist over the phone. We look forward to hearing back from you.
3/20 Update: Unfortunately we have not heard back after requesting additional information through the Trustpilot platform, and from our request for direct outreach. We are unable to locate any order, refund request, or prior communication that matches the situation described. If you would still like assistance, please reach out to us directly or through the Trustpilot platform so we can assist in this case.
Artificial Turf Supply was excellent to…
Artificial Turf Supply was excellent to deal with. Prices were great and customer service was outstanding. We picked our order up and had a small problem with a portion of the turf. I contacted Kyle Boyd who responded quickly and more than exceeded my expectations on how to correct the issue. Hands down excellent customer service. Highly recommend
5 de março de 2026
Avaliação não solicitada
Resposta da Artificial Turf Supply
Thank you for sharing William - we are glad to hear Kyle was able to help resolve your problem. Please feel free to share photos of your finished project, we would love to see how it turned out!
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