Ordered a item on the first of August which did not arrive, eventually got a reply to my email that not enough postage was paid and I probably had a card from royal mail to pay the remainder. I r... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Pre orderd a rod from here kept me up to date on its movement,great little business and shop full of everything you you would need for lure fishing. Owner is very knowledgeable and is very helpful if... Ver mais
A empresa respondeu
2nd time using the art of fishing. Ordered online again, no problems at all, rod arrived within a couple of days in good condition as it was packed within a plastic tube. Will definitely be using aga... Ver mais
Please don’t waste your time visiting Art of fishing their shop isn’t open anymore. I have been here four times the last couple of weeks and it is always shut even though google says it’s open. Suc... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Art of Fishing is a specialist lure fishing shop in Wadebridge, Cornwall, run by Ben Field. We stock rods, reels, lures, lines and terminal tackle, from brands including Apia, Ecogear, Gosen, Hayabusa, HPA, HTO, Sakura, Tailwalk and Zenaq. Rods are what we know best. If you want to know what a rod actually does, including where it runs out, that’s the conversation to have with us. The shop is open Monday to Friday at Unit 71, Clear Space Hub, Dunveth Business Park, West Hill, Wadebridge, Cornwall PL27 7FE. You’re welcome to come in and handle the rods before you decide. We also ship across the UK and to selected international destinations. Phone 01208 220 808, WhatsApp 07942 374 290, or email sales@artoffishing.co.uk.
Informações de contato
Unit 71, Clear Space Hub, Dunveth Business Park, West Hill, PL27 7FE, Wadebridge, Reino Unido
- 01208220808
- sales@artoffishing.co.uk
- artoffishing.co.uk
2,9
Bom
30 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Disappointed
Ordered a item on the first of August which did not arrive, eventually got a reply to my email that not enough postage was paid and I probably had a card from royal mail to pay the remainder.
I replied that I hadn't and waited 3 weeks for a reply and nothing.
Tried contacting through phone, WhatsApp and messenger as well but no reply.
By all accounts the shop is great but please don't waste your time or hard earned money buying anything online from the Art of Fishing
1 de agosto de 2026
Avaliação não solicitada
Went in there just now and he helped a…
Went in there just now and he helped a lot. He put the hooks in the lures for me and gave me lots of tips, great customer service and amazing prices. Overall it's a great shop.
27 de julho de 2026
Avaliação não solicitada
Resposta da Art of Fishing (AOF)
Brilliant thanks Oakley. Hope you guys have a great week. Let me know how you get on! Ben :-)
I had a terrible experience with them
I had a terrible experience with them. When I bought the product, I was told it would arrive within a month, but after 3 months they still kept telling me to “wait a little longer.” In the end, I decided to ask for a refund, but I never received any response. I decided to contact my bank, and they refunded my money.
1 de abril de 2026
Avaliação não solicitada
Resposta da Art of Fishing (AOF)
Hi Vasile. I’m so, so sorry about your experience with this one. I’m not quite sure what happened regarding the refund as that one should have been sorted immediately from our side, and usually would have been. So I’m just so sorry if there was a lack of contact for some reason. I’ll look at it myself internally and see what went wrong.
Huge apologies too for the delay you experienced. This winter has admittedly been a really, really tough one with regards getting stock in from some of the suppliers, so there have been a few annoying issues overall with delays I must admit. Far more than normal and then be found it mega stressful being stuck in the middle of it all too. After a point in the winter I actually stopped taking any preorders at all as it was just proving impossible to get most stock in the usual timely manner. Luckily it’s fixed things a bit, but still frustrating with us not being able to get hold of so much stock that we would certainly love to.
Anyway, I’m back in control of all contacts myself now so can be more in the loop and able to ensure I know what’s actually happening with any issues out there. For now, please accept my sincerest of apologies, and naturally I accept the damage has been done. But if I can ever make it up to you, I promise I will.
Kindest regards, Ben Field (owner)
Superb efficient service
Superb efficient service. Rod ordered on Christmas Day, delivered in 5 days 2 days of which were bank holidays!!
30 de dezembro de 2024
Avaliação não solicitada
Ben has always been extremely kind and…
Ben has always been extremely kind and helpful
I accidentally broke one of my Tailwalk Eginn rod tips back in 2022. Ben didn’t have a replacement in stock but he gave me the top off his own rod at no charge
Where else are you going to get that kind of customer care?
12 de março de 2024
Avaliação não solicitada
Tailwalk Crimson.
After my last review regarding the service from the Art of Fishing. I'm now happy to say my rod arrived this morning. Not only that, as the rod I wanted was out of stock until the end of February Ben sent me the 2024 up-grade from the new Tailwalk Crimson range without any extra charge. What a fantastic company with a fantastic man leading the way for other retailers in the market to follow. So, A big thank you Ben and all your staff. Best wishes for 2024, Derek
23 de janeiro de 2024
Avaliação não solicitada
Please don’t waste your time visiting…
Please don’t waste your time visiting Art of fishing their shop isn’t open anymore.
I have been here four times the last couple of weeks and it is always shut even though google says it’s open.
Such a shame I had high hopes after reading the reviews, but sadly waisted my time.
Since found out you can supposedly view rods by appointment but have to pay £10 upfront, No thank you. The Website is rubbish, nothing in stock and hardly any choice. Such a shame as the previous reviews were good but from my experience. Art of fishing is a total waste of time. Do yourself a favour and don’t bother unless you want to be disappointed.
25 de novembro de 2023
Avaliação não solicitada
Resposta da Art of Fishing (AOF)
Hi Mark. I’m really sorry for the inconvenience you’ve suffered lately. We’ve been publicised as much as we can all over the place lately about the fact we shut a month or so ago. The open hours have all been updated as well and as many descriptions posted everywhere, as much as I can manage. We are now online only - with the one differing option available for those who are looking at more specialist rods so that they can book a time to come and see us. The £10 is refunded if no purchase is made or used as credit if they need anything. We’re not in the building during any set hours so this should hopefully work quite well in future. The reason the website doesn’t have any stock - and hasn’t had much over the past couple of years is simply because of the shop… with the hours and time that the physical shop has always taken up, it’s meant I’ve not had any time at all to work on the website. Now that the shop is closed, I can finally work on the website. It’s obviously just going to take a short while to get the new site finished, now I finally have the time. Progress is going great and hopefully it’ll all be up before Christmas. As you’ve been able to tell, the website has been absolute rubbish over the past couple of years - a direct result of me just being spread too thin. And obviously only about 1% of our actual stock has been making it up there. We actually have loads of new stock at the moment that I’m in the process of plugging in to the database for the new site. I knew we’d get a 1* review at some point with the change of opening hours and unfortunate impossibility of being able to let the whole world know what was happening. As much as I’ve tried. I’m genuinely sorry again. Ben
The best lure fishing shop
Great products, friendly and knowledgeable staff. Highly recommend
19 de setembro de 2023
Great advice and fantastic rods
Great advice and fantastic rods, Bens knowledge is great and has a real passion for lure angling
17 de setembro de 2023
Quality service
Very quick, good communication and most of all rod arrived safe in a plastic tube.
13 de setembro de 2023
Avaliação não solicitada
Apia Fooling RS Springer
2nd time using the art of fishing.
Ordered online again, no problems at all, rod arrived within a couple of days in good condition as it was packed within a plastic tube. Will definitely be using again,many thanks Ben Field.
8 de agosto de 2023
Always wanted this vest
Always wanted this vest, but unwilling to order from Japan. A great buy.
9 de julho de 2023
Great advice
Expert, balanced and friendly advice combined with fair pricing, free P&P and fast delivery, all good.
19 de junho de 2023
Always a great time visiting AOF
Always a great time visiting AOF. Ben is super knowledgeable and is happy to spend as much time as needed to help with any questions. Shops that’s good I make the trip down from Dorset to shop their when I can 😅
12 de junho de 2023
there was a considerable lead time on…
there was a considerable lead time on the Rod i wanted.
Not a problem with that!
There could of been a better line of comms though, ie :- let me know when the product had arrived at AOF shop, let me know when it was shipped to me and ETA
Other than that, service was tip top
7 de junho de 2023
Great Service
Ben couldn't have been more helpful. I would highly recommend The Art Of Fishing to anyone
7 de junho de 2023
Resposta da Art of Fishing (AOF)
Thanks John!! So, so appreciated. Thanks again. Ben :-)
Tackle shop review
Great selection of quality products with fast delivery.
Need to get the website updated ASAP in order to increase sales. Facebook page is good but no substitute for a good website.
8 de junho de 2023
Resposta da Art of Fishing (AOF)
Hi Brian. Massive thanks for this one. Not too long now and the website will be back up and rolling :-) Ben
Great selection and service
7 de junho de 2023
Resposta da Art of Fishing (AOF)
Thanks Guy! Really appreciated.
Apia Foojin RS
Recently bought two rods from the Apia Foojin RS range, not knowing too much about these rods Ben gave me all the information I needed before deciding on my purchases. Both rods arrived as expected in perfect condition.
7 de junho de 2023
Resposta da Art of Fishing (AOF)
Hi Ainsley. Huge thanks! Some insanely good rods there! Thanks again, Ben.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.