I bought Lifetime Plan C on 2025-01-25 very unsure of it still
I bought the "Lifetime Plan C" on 2025-01-25. Right off the bat, none of their emails were being sent to me, and it took days to resolve. The plan says it has "Support 24/7" but based on my experience, this is not the case. And on weekends, I never get a response until early Monday morning at best. Response timestamps make me think they are outside the US and only work during their time zone's work hours.
Their chat is worthless and seems to be a bot named Alex, and I can not seem to get even a basic answer out of it. And whatever "answer" I do get most of the time ends the conversation, with no response to anything else you enter.
What they say is included in the plan:
* Unmetered Website
Unmetered Database
* Unmetered Bandwidth
* Unmetered Disk Space
Unlimited Email Accounts
Unlimited Sub Domains
Unlimited Parked Domains
Included Free SSL
Support 24/7
Weekly Site Backup
Included Free Migration from Old Provider
Yes WP Optimized Hosting
Yes Magento Optimized Hosting
Yes Free SEO Tools
Yes Free 200+ Auto Install Scripts
cPanel Early Statistics (NO SITES or FILES)
Disk Usage 11.47 MB / 20 GB (0.06%)
Database Disk Usage 0 bytes / 19.99 GB (0%)
Bandwidth 0 bytes / 200 GB (0%)
Addon Domains 0 / 20 (0%)
Subdomains 0 / ∞
Alias Domains 0 / ∞
Email Accounts 1 / ∞
Mailing Lists 0 / ∞
Autoresponders 0 / ∞
Forwarders 0 / ∞
Email Filters 0 / ∞
FTP Accounts 1 / ∞
Databases 0 / ∞
CPU Usage 0 / 100 (0%)
Entry Processes 0 / 20 (0%)
Physical Memory Usage 0 bytes / 20 GB (0%)
IOPS 0 / 2,048 (0%)
I/O Usage 0 bytes/s / 20 MB/s (0%)
Number of Processes 0 / 100 (0%)
I am still very unsure about this company and its service.








