Terrible deposit response time. Had to pay for a notary to sign a statutory declaration. They took over the time they had to respond to sorting out the deposit. I initially disagreed with the deductio... Ver mais
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Veja o que dizem as avaliações
Olivia really made our experience stress free from the beginning. She was really friendly during the initial viewing and then throughout the whole application process. We viewed the property and was i... Ver mais
Had a small issue with one of our appliances - nothing was too much trouble for Ashton, she arranged for someone to have a look straight away and chased to get it sorted promptly without us messaging... Ver mais
Ascend properties made renting a brand new house so easy, quick and affordable with great support from their team. Any problems are easily dealt with with their tenants portal (not that we have any re... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are Ascend Properties, an award-winning estate agency and Build to Rent specialist with flagship branches nationwide.
Informações de contato
Ascend Properties, Stafford Court, 145 Washway Road, M33 7PE, Manchester, Reino Unido
- 0161 669 4982
- contactus@ascendproperties.com
- ascendproperties.com
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As ever fantastic service
As ever fantastic service , every thing done with no troubles, mark was wonderful highly recommended

Resposta de Ascend Properties
Exceptional Service....
I would like to take this opportunity to thank Mark Lewin for his dedication, help & support in managing my property portfolio. His professional approach & sound advice is definitely commended, easily contactable, efficient, reliable & very knowledgeable. As a landlord, I am delighted to be working with the team at Ascend Properties, dealing with experts who I can truly trust; it gives me a peace of mind & confidence working with professional agents in handling my property affairs – definitely highly recommended!!

Resposta de Ascend Properties
The flat is very nice and cosy
The flat is very nice and cosy. The Agency, specially Louise, was always very quick in responding to my queries and problems.

Resposta de Ascend Properties
Positive communication from Liam
Liam maintained good communication, polite and clear responses.
Even when difficulties arose Liam maintained professionalism throughout.

Resposta de Ascend Properties
Friendly and responsive
Staff are always helpful and reply quickly, friendly atmosphere and offer support with any and all issues. We have been in contact with Aleaya mostly who has always been professional and responsive when helping with our requests.

Resposta de Ascend Properties
Better and Prompt Service
Of late the service is much more satisfactory. When before we didn’t know who is our point of contact now the replies and responses have been more prompt.

Resposta de Ascend Properties
Aleaya Afzaal was a great help…
Aleaya Afzaal was a great help responsing to my questions super quickly and was super kind made it super easy to renew my tendency

Resposta de Ascend Properties
Professional Staff and a Professional Management Company
Our portfolio is looked after by Lora Barker at Ascend who is always on the ball, supportive and very helpful.
I've always found all of the Ascend staff to be very professional and I have no hesitation in recommending them to manage any size of property portfolio.

Resposta de Ascend Properties
Came at a suitable arranged time and…
Came at a suitable arranged time and quickly resolved the issue

Resposta de Ascend Properties
Quick and clear responses to queries
Quick and clear responses to queries. Helpful with any questions answered simply which I always find best
They are also very responsive to any issues repairs at the property I rent.
An excellent and well mannered professional I dealt with today.

Resposta de Ascend Properties
Mark Lewin has been managing our…
Mark Lewin has been managing our property for some years now and we have always had brilliant service without exception. Friendly & informative, Mark ensures we are up to date on developments or any issues & always responds to queries promptly. Mark’s expertise has made being a landlord hassle free - we know our property is in good hands.

Resposta de Ascend Properties
The team at Ascend have long looked…
The team at Ascend have long looked after my rental; Mark specifically is great - solution orientated, proactive and focussed - a genuine pleasure to work with!

Resposta de Ascend Properties
Superb business
Superb business that I have worked with for many years now. All team members have looked after my interests very well, and in recent years Lora Barker has been superb in all aspects.

Resposta de Ascend Properties
Excellent service from Ascend
Ascend manage the rentals for three of my properties and always provide a fantastic service which enables me to remain hands off. Whenever I do have any queries they are always responded to immediately, which is unfortunately becoming a rarer experience these days. I can highly recommend Ascend to anyone in the rental market looking for a reliable agent

Resposta de Ascend Properties
Manchester Apartment
Rebecca made it incredibly easy and enjoyable to find and secure my apartment in Manchester, I strongly urge anyone looking to rent to use Rebecca and Ascend.

Resposta de Ascend Properties
Mark is always very accessible and…
Mark is always very accessible and prompt when working with him

Resposta de Ascend Properties
My housing agent Rebecca was fantastic…
My housing agent Rebecca was fantastic in helping me get a house. Fast replies and thorough details made the process very smooth

Resposta de Ascend Properties
Good customer service
Quick replies, politely communication, provide useful advice and helpful information

Resposta de Ascend Properties
Mark Lewin is fantastic!
Mark Lewin is fantastic! He looked after the management incredibly well and we would highly recommend this firm. Thank you Mark!

Resposta de Ascend Properties
Excellent Service
Mark Lewin has managed my property for over four years. From the outset, the service received from him and his team has always been excellent. As I am based away from the UK, it gives me great assurance that my property is well looked after and that if any issues come up are dealt with efficiently and promptly. I thoroughly recommend the services of Ascend. Thank you.

Resposta de Ascend Properties
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