Ascend Properties Avaliações 225

O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Terrible deposit response time. Had to pay for a notary to sign a statutory declaration. They took over the time they had to respond to sorting out the deposit. I initially disagreed with the deductio... Ver mais

Avaliado com 5 de um total de 5 estrelas

Olivia really made our experience stress free from the beginning. She was really friendly during the initial viewing and then throughout the whole application process. We viewed the property and was i... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a small issue with one of our appliances - nothing was too much trouble for Ashton, she arranged for someone to have a look straight away and chased to get it sorted promptly without us messaging... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ascend properties made renting a brand new house so easy, quick and affordable with great support from their team. Any problems are easily dealt with with their tenants portal (not that we have any re... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Imobiliária

Escrito pela empresa

We are Ascend Properties, an award-winning estate agency and Build to Rent specialist with flagship branches nationwide.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

225 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 16% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

As ever fantastic service

As ever fantastic service , every thing done with no troubles, mark was wonderful highly recommended

29 de junho de 2023
Avaliação não solicitada
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Resposta de Ascend Properties

Thanks for this great review John!

Avaliado com 5 de um total de 5 estrelas

Exceptional Service....

I would like to take this opportunity to thank Mark Lewin for his dedication, help & support in managing my property portfolio. His professional approach & sound advice is definitely commended, easily contactable, efficient, reliable & very knowledgeable. As a landlord, I am delighted to be working with the team at Ascend Properties, dealing with experts who I can truly trust; it gives me a peace of mind & confidence working with professional agents in handling my property affairs – definitely highly recommended!!

28 de junho de 2023
Avaliação não solicitada
logotipo da Ascend Properties

Resposta de Ascend Properties

Hi Suzanna,

We're over the moon that as a landlord of ours, you are very happy with our service, and in particular Mark your Portfolio Manager!

Thanks for taking the time to leave this review, we have passed on your kind comments to the team.

Avaliado com 4 de um total de 5 estrelas

The flat is very nice and cosy

The flat is very nice and cosy. The Agency, specially Louise, was always very quick in responding to my queries and problems.

28 de junho de 2023
Avaliação não solicitada
logotipo da Ascend Properties

Resposta de Ascend Properties

Thanks for leaving us a review, we're glad you love the property and the service from Louise!

Avaliado com 5 de um total de 5 estrelas

Positive communication from Liam

Liam maintained good communication, polite and clear responses.
Even when difficulties arose Liam maintained professionalism throughout.

28 de junho de 2023
Avaliação não solicitada
logotipo da Ascend Properties

Resposta de Ascend Properties

Thanks for the lovely review, Adele - we have passed on your kind words to Liam too!

Avaliado com 5 de um total de 5 estrelas

Friendly and responsive

Staff are always helpful and reply quickly, friendly atmosphere and offer support with any and all issues. We have been in contact with Aleaya mostly who has always been professional and responsive when helping with our requests.

28 de junho de 2023
Avaliação não solicitada
logotipo da Ascend Properties

Resposta de Ascend Properties

Thank you for a great review!

Avaliado com 4 de um total de 5 estrelas

Better and Prompt Service

Of late the service is much more satisfactory. When before we didn’t know who is our point of contact now the replies and responses have been more prompt.

27 de junho de 2023
Avaliação não solicitada
logotipo da Ascend Properties

Resposta de Ascend Properties

Thank you, Revina!

Avaliado com 5 de um total de 5 estrelas

Professional Staff and a Professional Management Company

Our portfolio is looked after by Lora Barker at Ascend who is always on the ball, supportive and very helpful.
I've always found all of the Ascend staff to be very professional and I have no hesitation in recommending them to manage any size of property portfolio.

28 de junho de 2023
Avaliação não solicitada
logotipo da Ascend Properties

Resposta de Ascend Properties

Thank you for taking the time to leave us this excellent feedback! We have passed on your kind words to Lora and the team too.

Avaliado com 4 de um total de 5 estrelas

Quick and clear responses to queries

Quick and clear responses to queries. Helpful with any questions answered simply which I always find best
They are also very responsive to any issues repairs at the property I rent.
An excellent and well mannered professional I dealt with today.

27 de junho de 2023
Avaliação não solicitada
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Resposta de Ascend Properties

Thank you very much Darren!

Avaliado com 5 de um total de 5 estrelas

Mark Lewin has been managing our…

Mark Lewin has been managing our property for some years now and we have always had brilliant service without exception. Friendly & informative, Mark ensures we are up to date on developments or any issues & always responds to queries promptly. Mark’s expertise has made being a landlord hassle free - we know our property is in good hands.

27 de junho de 2023
Avaliação não solicitada
logotipo da Ascend Properties

Resposta de Ascend Properties

Thanks for the great review Debra, and we will be sure to pass on your lovely comments to Mark too!

Avaliado com 5 de um total de 5 estrelas

The team at Ascend have long looked…

The team at Ascend have long looked after my rental; Mark specifically is great - solution orientated, proactive and focussed - a genuine pleasure to work with!

27 de junho de 2023
Avaliação não solicitada
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Resposta de Ascend Properties

Thank you Rob!

Avaliado com 5 de um total de 5 estrelas

Superb business

Superb business that I have worked with for many years now. All team members have looked after my interests very well, and in recent years Lora Barker has been superb in all aspects.

27 de junho de 2023
Avaliação não solicitada
logotipo da Ascend Properties

Resposta de Ascend Properties

Thanks so much, Allan! We will be sure to pass on your kind comments to Lora and the team too.

Avaliado com 5 de um total de 5 estrelas

Excellent service from Ascend

Ascend manage the rentals for three of my properties and always provide a fantastic service which enables me to remain hands off. Whenever I do have any queries they are always responded to immediately, which is unfortunately becoming a rarer experience these days. I can highly recommend Ascend to anyone in the rental market looking for a reliable agent

27 de junho de 2023
Avaliação não solicitada
logotipo da Ascend Properties

Resposta de Ascend Properties

Hi Mark,

Thank you for taking the time to leave us this great feedback!

We're glad you're happy with our service - it's always our aim to allow landlords to remain hands off should they want to, and to take the stresses away from renting out properties, so we're thrilled we're doing that for you.

The Ascend Team

Avaliado com 5 de um total de 5 estrelas

Manchester Apartment

Rebecca made it incredibly easy and enjoyable to find and secure my apartment in Manchester, I strongly urge anyone looking to rent to use Rebecca and Ascend.

27 de junho de 2023
Avaliação não solicitada
logotipo da Ascend Properties

Resposta de Ascend Properties

Thanks a lot for your great review, Robbie!

Avaliado com 5 de um total de 5 estrelas

Mark is always very accessible and…

Mark is always very accessible and prompt when working with him

26 de junho de 2023
Avaliação não solicitada
logotipo da Ascend Properties

Resposta de Ascend Properties

Thanks for taking the time to leave us a review, Adrian. We're thrilled that you're happy with Mark as your Portfolio Manager!

Avaliado com 5 de um total de 5 estrelas

My housing agent Rebecca was fantastic…

My housing agent Rebecca was fantastic in helping me get a house. Fast replies and thorough details made the process very smooth

31 de maio de 2023
Avaliação não solicitada
logotipo da Ascend Properties

Resposta de Ascend Properties

Thanks very much for the great review and kind words about Rebecca, we will be sure to pass this onto her!

Avaliado com 5 de um total de 5 estrelas

Mark Lewin is fantastic!

Mark Lewin is fantastic! He looked after the management incredibly well and we would highly recommend this firm. Thank you Mark!

30 de maio de 2023
Avaliação não solicitada
logotipo da Ascend Properties

Resposta de Ascend Properties

Hi Adele,

Thanks for leaving us a review. It's great to see you're happy with our services and your Portfolio Manager, Mark!

The Ascend Team

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Mark Lewin has managed my property for over four years. From the outset, the service received from him and his team has always been excellent. As I am based away from the UK, it gives me great assurance that my property is well looked after and that if any issues come up are dealt with efficiently and promptly. I thoroughly recommend the services of Ascend. Thank you.

26 de junho de 2023
Avaliação não solicitada
logotipo da Ascend Properties

Resposta de Ascend Properties

This is such a great read, thank you so much for taking the time to leave us this review! We will also be sure to pass on your lovely comments to Mark and the team.

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