Astropeptidesusa Avaliações 

173
•
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I see why they've started getting bad reviews because they are so slow. I ordered on 5/4 and it's now 5/6 nothing not even a confirmation that they received my order. And i've already paid. Editin... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Have been buying from This company for a long time. And I ordered and paid in January and sent proof of Venmo and still no product. Have emailed them several times over they answered once and said th... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I made a purchase on December 21st, paid for the products that I chose the same day. After a while I checked my orders on the website and saw, and still shows, on hold. I emailed the support email giv... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Not very impressed initially. ordered and waited 3-4 days for products to arrive at the shipping facility. Contacted customer support, and sure enough an error had been made. Immediately the issue w... Ver mais

Detalhes da empresa

  1. Pesquisa e desenvolvimento de produtos

Escrito pela empresa

Research Peptide Company Offering Top-Rated Customer Service, Dual-Testing with Endotoxins (Heavy Metals) For Unparalleled Transparency With Every Batch.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

173 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 68% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,0

Todas as avaliações

(173)

31 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Never received my product and sent…

Never received my product and sent message to customer service with no reply . Paid thorough Zelle and it cleared . No email about confirmation or product sent or tract .

26 de dezembro de 2025
logotipo da Astropeptidesusa

Resposta da Astropeptidesusa

Hi Hema,

Thank you for your review!

We're so sorry for the delay with your order. We understand how important good communication and timely delivery are, and we truly regret the inconvenience this has caused you.

We've checked your case and can confirm that your order was successfully delivered on January 16th. One of our specialists has also reached out to you via email to further assist.

Again, thank you so much for your feedback and rest assured we're doing steps to improve our service moving forward.

Avaliado com 2 de um total de 5 estrelas

The communication and response time in…

The communication and response time in my experience has been below the normal standard. I placed an order on December 16th, made the payment and still on December 30th have not received confirmation or tracking for the order. The money has been taken from my account without any response for my order.

16 de dezembro de 2025
Avaliado com 1 de um total de 5 estrelas

I placed my order on December 10th

I placed my order on December 10th, paid the same day, and my order is still on hold. I have emailed the customer service almost daily since then (since the website says it ships much sooner) and have had no response. It is now 14 days later. We are excited to get our product, but concerned that we paid and have not been given updates on our order after numerous attempts to contact them. We hope we love it if we ever get the product!

10 de dezembro de 2025
Avaliado com 1 de um total de 5 estrelas

Ordered the product on Dec 11th and…

Ordered the product on Dec 11th and paid via Venmo same day. Have not received the product. Emailed support on Dec 16th to request an update because its shows on hold and no reply.

11 de dezembro de 2025
Avaliado com 4 de um total de 5 estrelas

Okay service

Placed an order, sent zelle same day, I emailed and asked for status and they haven't gotten back to me. It's only been a couple of days.

UPDATE: they emailed me saying they had their old zelle on their account and to zelle another one, I don't want anything from them anymore because who did I send that $73.50 to?

UPDATE AGAIN: they reached back out to me and gave me a refund, I really do appreciate that they did that, they definitely want to please their customers and in the future I may consider them again.

4 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible customer service

Horrible customer service. Extremely slow response or none at all. Could not process payment therefore never was able to get the order.

21 de outubro de 2025
Avaliado com 1 de um total de 5 estrelas

Inconsistencies Are Scary

I've sent several emails, reached out to the admin for their Facebook page and haven't received any response on why I have yet to get my order. I placed and paid for the order on Oct. 15th and am still waiting. Majorly disappointed!

15 de outubro de 2025
Avaliado com 1 de um total de 5 estrelas

When I ordered it told me I had free…

When I ordered it told me I had free shipping . Then after I purchased it, it charged me for shipping. It also said because I ordered 8 of them, I’d receive FREE Bac water and I didn’t receive that either. I also order semagultide 10.5 mg and I got 12.37 mg and that has happened a few times now so nothing order from this site is consistent. I spent $981 and I’m beyond disappointed.

28 de setembro de 2025
Avaliado com 3 de um total de 5 estrelas

OVer a month but now we're good

It took a month to get everything resolved but in the end they were unable to ship to me because I am not in the USA.

The company fully refunded me

30 de agosto de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

A month to deliver

I have yet to receive my order, and the customer service told me a week ago that they’d let me know the following day whether or not it had shipped, and they’ve yet to follow up. I’ve sent two follow up emails trying to find out if my order has shipped. Highly unprofessional and frustrating. I’ve never had issues with this company before but I’m wondering if their quality has dropped over the past 6 months since their packaging has changed as well. Super disappointed.

EDIT:
I did receive my package on 10/14 (order was placed and paid for on 9/9). Communication w/ the company was spotty - they did not respond to many of my emails until I requested a refund. I've never had this problem in the past year I've been using this company, and I haven't heard of anyone else I know who orders from them having an issue with them. I recommend them often, and after this experience I'm not sure if I'll be able to recommend them going forward. I'd like to give them the benefit of the doubt but it was a frustrating situation to say the least. Updated from 1 star to 2 stars due to them finally sending the product, and will adjust higher if I decide to go with them again in the future and have a better result.

8 de setembro de 2025

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