I see why they've started getting bad reviews because they are so slow. I ordered on 5/4 and it's now 5/6 nothing not even a confirmation that they received my order. And i've already paid. Editin... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Have been buying from This company for a long time. And I ordered and paid in January and sent proof of Venmo and still no product. Have emailed them several times over they answered once and said th... Ver mais
A empresa respondeu
I made a purchase on December 21st, paid for the products that I chose the same day. After a while I checked my orders on the website and saw, and still shows, on hold. I emailed the support email giv... Ver mais
A empresa respondeu
Not very impressed initially. ordered and waited 3-4 days for products to arrive at the shipping facility. Contacted customer support, and sure enough an error had been made. Immediately the issue w... Ver mais
Detalhes da empresa
Escrito pela empresa
Research Peptide Company Offering Top-Rated Customer Service, Dual-Testing with Endotoxins (Heavy Metals) For Unparalleled Transparency With Every Batch.
Informações de contato
Estados Unidos
- support@astropeptidesusa.com
- astropeptidesusa.com
3,0
Bom
173 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 68% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Trustworthy
I've had multiple extremely satisfactory business transactions with this company. Research product is proven pure and effective. Prompt shipment in protective container is another bonus.
Payment transaction is somewhat tedious and is the only drawback to the transaction.
I will continue to use the company for this excellent product.
16 de janeiro de 2024
Satisfied
It was a good experience. It will be even better when I receive the product. Thank you
4 de janeiro de 2024
Quick delivery
22 de dezembro de 2023
Arrived timely and communication was…
Arrived timely and communication was great!
31 de dezembro de 2023
Resposta da Astropeptidesusa
Frances,
Glad you were happy with the timeliness and communication as a repeat customer of ours!
What can we improve for your research needs where we missed the mark on getting 5 stars?
Would would appreciate your feedback!
Astro Team
FANTASTIC Customer Service
I received the wrong item in my shipment. I reached out to them and received an almost instant response. They corrected the situation immediately. I was VERY impressed. I will more than likely order from them again, depending on the results of the medication.
30 de dezembro de 2023
Great customer service
Great customer service. Products that work. Will order again!
5 de janeiro de 2024
Avaliação não solicitada
Great customer service!!
8 de dezembro de 2023
Legit company.
27 de novembro de 2023
So far the peptide is not working.
4 de dezembro de 2023
Resposta da Astropeptidesusa
Tiffany,
I am sorry you had issues with your research. We had communicated via email, and we offered to refund for the unused vials.
All of our batchs are third-party tested by two labs with endotoxin testing for heavy metals & bacteria. We verify atleast 3 vials from each batch at random to ensure consistency, purity, quality, and safety for research use.
I know you were very happy with our response and were awaiting confirmation on the vials to refund. I know the issue was resolved properly and you were happy, so if you get a chance please edit this review if the resolution was something you were happy with!
Super easy ordering
Super easy ordering. Great prices and offers
Quick delivery. Very responsive to questions. I did receive a free 2ml of bac water once and wish you would do that for all orders. It's a great way to say thank you for ordering and makes you a step above the competition
18 de novembro de 2023
Resposta da Astropeptidesusa
Kristi,
Thank you for your review! We will be providing this moving forward and upgrading to 3 ml as well depending on order size! Additional vials will be offered at a cost but will will see atleast one with every order! :)
Awesome seller
Awesome seller very responsive to emails with 500 questions lol. Would purchase again!!
15 de novembro de 2023
Very responsive to questions
Very responsive to questions. Had great pricing and testing results available. Would definitely purchase from Astro again! Very fast shipping and excellent communication.
17 de novembro de 2023
Avaliação não solicitada
Great customer service!
6 de novembro de 2023
Transparency
Most impressed with triple batch testing, transparency, and customer service.
9 de novembro de 2023
Avaliação não solicitada
Order arrived on time and it works as…
Order arrived on time and it works as described
1 de novembro de 2023
Great products with fast shipping
1 de outubro de 2023
Best research peptide company!
My favorite company for research peptides. Their customer service is great, they are extremely responsive. On top of that they have the correct COA’s from top third parties as well as being tested with endotoxins which guarantees a good batch. Highly recommended and the price is hard to beat.
10 de agosto de 2023
Avaliação não solicitada
Very good quality
2 de novembro de 2023
Avaliação não solicitada
Great customer service
Great customer service! Had my order delivered in the time that they said it would be delivered and kept me informed every step of the way.
20 de outubro de 2023
Avaliação não solicitada
Amazing customer service
Amazing customer service! Clean efficient process and payment and I like that they get everything basically triple tested. Wonderful product!
27 de outubro de 2023
Avaliação não solicitada
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