Awesome company with great customer service. So happy with my purchase! They shipped it to me in the US in time for my vacation.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I never normally leave reviews but I had such a good customer experience so I feel obliged to! I ordered the FOG essentials tracksuit but it fit a bit too big. I contacted the customer services team w... Ver mais
Was worried this was a scam considering I couldn't find these boots everywhere, but after reading positive reviews I just went for it. I'm glad I did. Payed a little more than retail but that's to be... Ver mais
Perfect service from start to finish. Purchased a bag from Astyla and would highly recommend to others looking for luxury items. They took the time to send extra photos & videos, made sure I was 100... Ver mais
A empresa respondeu
4,9
Excelente
748 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Delivery came efficiently. Packaging high standard and my partner loved her gift!
4 de agosto de 2023
Avaliação não solicitada
Great quality genuine trainers with super quick delivery
Sneakers from Tom is the best place to order trainers without a doubt. This was our 7th purchase from them and yet again another great delivery. Dispatch time is 1 day with super quick delivery (free), communication is excellent if there are any queries and the trainers are always genuine and top quality.
30 de julho de 2023
Fast delivery and they are just…
Fast delivery and they are just beautiful! Great price too and came packaged really well.
28 de julho de 2023
Avaliação não solicitada
Resposta da Astyla London
Hello Gary,
Thank you for taking the time to leave a review.
We have reached out to you via email prior to the review being left. The Stone Island x New Balance shoes ordered do not come with dustbags, we have advised you can reach out to Stone Island or New Balance and they will also confirm this for your peace of mind.
Regarding the damaged box, we have requested pictures for us to feedback this to DPD.
In terms of next steps, as mentioned via email, you are entitled to a full refund. Please discuss with us via email if you wish to request a returns form.
Many Thanks,
Customer Services @ Sneakersfromtom
Delivered so quick 😊…
Delivered so quick 😊…. Order was perfect…website so easy to use… thank you so much…
14 de julho de 2023
Avaliação não solicitada
Excellent customer service 👏 👌 👍
2 de julho de 2023
Great service
Great service, product was spot on thanks again.
8 de julho de 2023
Avaliação não solicitada
Excellent service 🤩
Love ordering from here!
It’s always so easy!
They arrive when they say they’re going to? Excellent service 🤩
6 de julho de 2023
Avaliação não solicitada
Quick dispatch
Quick dispatch
Order perfect
Amazing FOG T shirt
Shame I didn’t read the wash instructions mind and the logo peeled but that’s on me
Reasonable enough price too compared to other reseller and good packaging
13 de junho de 2023
Amazing quality and communication
5 de junho de 2023
Fabulous experience couldn’t have asked…
Fabulous experience couldn’t have asked for more, after experiencing issues sourcing my size they managed to pull it out the bag and have the trainers with me the next day 🙏🏻 100% recommend to anyone looking to buy expensive trainers and unsure on who to trust with your money - these guys have got you.
Well done to the team 💕
6 de junho de 2023
Wonderful service with eitem received…
Wonderful service with eitem received within less than 24 hours.
5 de junho de 2023
Get service
Get service, great response when I emailed with a query about my order. Very fast delivery. Love my essentials t shirts
4 de junho de 2023
Ordered from them second time now and…
Ordered from them second time now and was very satisfied good customer service. The delivery did take a week but that was probably because of bank holidays.
31 de maio de 2023
Avaliação não solicitada
Fantastic service always buy from them…
Fantastic service always buy from them no complaints
29 de maio de 2023
Easy to order and dispatched quickly!
29 de maio de 2023
The delivery came as expected and the…
The delivery came as expected and the shoes are amazing!
25 de maio de 2023
Avaliação não solicitada
Fast delivery
Fast delivery, good product will definitely use again
17 de maio de 2023
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.