I brought the battery for Asus gl703gm laptop after replace laptop not switched on anymore before which is work great except when running on battery less time. After check technician my laptop he said... Ver mais
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Veja o que dizem as avaliações
Battery arrived fast and in new condition as described. Well Packed. Installed and fired first time. Excellent customer services and great value. Will Buy Again
A empresa respondeu
Product: Just installed. Laptop initially refused to turnd on but plugging in the power adapter for a 1 minute kick-started it. Battery shipped with 85% charge-a bit high for long-term storage.... Ver mais
A empresa respondeu
I needed a laptop battery and AusBatteryShop checked to make sure they had the correct one to suit and then sent it to me quickly. Great place to deal with.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
AsusBatteryShop is a professional Asus battery online shop located in Australia, dedicated to providing replacement batteries for more than 10,000 kinds of Asus laptop models.
Informações de contato
Block G2, 391 Park Road, Regents Park, 2143, New South Wales, Austrália
- service@asusbatteryshop.com.au
- asusbatteryshop.com.au
4,5
Excelente
151 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick delivery
Received my order in 3 days. Very fast and efficient, thanks.
26 de maio de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
We're thrilled to hear that your order arrived so quickly! Thank you for your positive feedback and for acknowledging our fast and efficient service. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new purchase!
Best regards,
asusbatteryshop.com.au Team
The item I requested was the same as I…
The item I requested was the same as I need.
Thank you
23 de maio de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
We're glad to hear that the item you requested was exactly what you needed! If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your purchase, and thank you for choosing us!
Best regards,
asusbatteryshop.com.au Team
The purchase experience has been fine
The purchase experience has been fine. The on-line shop was user friendly and the correct battery was easy to find although only the A series was available when I was hoping to get a B series. It is too early to comment on how it performs but at this stage, it seems fine.
15 de maio de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thank you for your detailed feedback! We're glad to hear that you found the online shop user-friendly and locating the correct battery was straightforward. We understand your preference for the B series and appreciate your understanding. If you have any questions or need support as you continue using the battery, feel free to reach out. We hope it continues to perform well!
Best regards,
asusbatteryshop.com.au Team
Easy process and quick
The purchase process to delivery was seamless and package was shipped the next day from order. Received the battery within expected timeframes. Replaced the battery and tested it, seems to work as intended.
30 de abril de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thank you for sharing your experience! It's great to hear that the process was smooth and that the battery is working as expected. If you need any further assistance, don't hesitate to reach out!
Best regards,
asusbatteryshop.com.au Team
When I received the battery with tools…
When I received the battery with tools I was surprised and delivery was on time.
I followed the steps and replaced the new battery.
Thanks for everything specially your guid for how to do the job.
Elham
16 de abril de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that the battery and tools arrived on time and that the replacement process went smoothly for you. It's great to know that our guide helped make the job easier. If you ever need anything else, don't hesitate to reach out.
We appreciate your feedback and look forward to serving you again in the future!
Best regards,
asusbatteryshop.com.au Team
The battery and the tools were correct…
The battery and the tools were correct for my model. Delivery was prompt. Sad to say I damaged the computer when trying to disconnect the battery, so I may never know how the new battery will perform.
9 de abril de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
We're really sorry to hear about the issue you experienced while replacing the battery. We understand how frustrating that must be. If you need any assistance with your computer or if there's anything we can do to help, please don't hesitate to reach out.
If you'd like, we can help guide you through some troubleshooting steps or assist with a potential return or replacement if necessary. We want to ensure that you're fully satisfied with your experience and product.
Best regards,
asusbatteryshop.com.au Team
Great Help, Service and Product.
Clear Information on Web Site as to finding and order correct laptop Battery Replacement (NOTE laptop year 2020). Helpful Tool kit supplied with battery, Web Site instruction on how to remove and replace Battery very helpful. (Took out the guess work)
Package delivery information as to when the package would arrive was clear and correct. Installed Battery myself and Had No Issues, Great Help, Service and Product. Highly Recommended.
4 de abril de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thank you for your detailed review! We are glad to know that you are very satisfied with the battery compatibility check, the included tool kit, the installation guide, and the on-time delivery. Your high recommendation is the greatest affirmation for us. If you need other device accessories, we are always at your service. Wish you a happy use!
Best regards,
asusbatteryshop.com.au Team
Good Value
Reasonably priced replacement - much better than the price of a new laptop. Quick and easy to order and I was kept informed of tracking and was pleasantly surprised how quickly it arrived in Mandurah WA fro NSW.
31 de março de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thank you for your positive feedback! We're glad to hear that you found our replacement battery to be a cost-effective solution compared to buying a new laptop. It's great to know that the ordering process was quick and easy for you, and that you were kept well-informed with tracking updates. We're also pleased that the delivery to Mandurah, WA from NSW was faster than expected.
If you ever need anything else in the future, don't hesitate to reach out. Thanks again for choosing us!
Best regards,
asusbatteryshop.com.au Team
I only bumped into this online seller…
I only bumped into this online seller and I was not too sure what would happened. But you know what? They really surprised me. The processing of the order was swift, delivery was 100%. They even added some screwdrivers for me. Thank you and I will return to your website next time I have a need.
23 de março de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thank you for taking a chance with us! We're thrilled to hear that we exceeded your expectations with our swift processing and thoughtful extras. It's great to know you'll consider us again—your trust means a lot! If there's anything else we can do for you, just let us know. Thank you!
Best regards,
asusbatteryshop.com.au Team
I was going to buy a new laptop
I was going to buy a new laptop, but saw this company online. Great reviews and very good prices on the batteries. I decided to try them, and I am glad I did. My son uses the laptop for university, and he said it now works very well and the battery lasts all day with no problems. Good delivery time and easy to replace, I am happy that I made the choice to repair rather than replace the laptop.
8 de março de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thank you so much for your wonderful feedback! We're thrilled to hear that you decided to give us a try and that the battery has made such a positive difference for your son's laptop. It's fantastic to know that the battery lasts all day and that the delivery was timely and the replacement process easy. We're so glad that you chose to repair rather than replace the laptop, and we're happy to have been a part of that decision. If you ever need anything else in the future, don't hesitate to reach out. Thanks again for choosing us, and we hope to serve you again soon!
Best regards,
asusbatteryshop.com.au Team
I purchased a laptop battery
I purchased a laptop battery, I was able to input the make, model and serial number from the laptop on your website found the replacement battery, the site also double checks and asks if you want to leave more details for example the make, model and serial so the dispatch team and cross reference your choice to help ensure you are getting the correct items you are after! Delivery was Australia post came within 3 days as stated, well packaged, in tact, labelled also with tools to replace the battery two types of screwdriver, and accessories.
Excellent service very happy! Will shop again!
18 de março de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thank you so much for your detailed and wonderful feedback! We're thrilled to hear that our website's features, like the double-check system, helped you find the correct replacement battery for your laptop. It's great to know that the delivery was prompt, well-packaged, and included the necessary tools for replacement – we always aim to make the process as smooth as possible for our customers. Your satisfaction means the world to us, and we're so glad you had an excellent experience. We look forward to serving you again in the future! If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!
Best regards,
asusbatteryshop.com.au Team
An excellent battery and double the run…
An excellent battery and double the run time of my previous "New OEM Battery" from a different supplier. Thank you
6 de março de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thank you so much for your fantastic feedback! We're thrilled to hear that the battery is performing excellently and providing double the run time compared to your previous one. It's always our goal to deliver high-quality products that exceed expectations, and we're so glad we could do that for you. If you ever need anything else in the future, don't hesitate to reach out. Thanks again for choosing us, and we hope to serve you again soon!
Best regards,
asusbatteryshop.com.au Team
Excellent customer service
Excellent customer service. Right battery. Great price! Will buy again
1 de março de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thank you for your kind words! We're thrilled that you had a great experience. Looking forward to serving you again in the future!
Best regards,
asusbatteryshop.com.au Team
Quick response and nice item
Quick response and nice item. Good price.
27 de fevereiro de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thank you for your kind feedback! I'm glad to hear you had a positive experience with both the product and the price. If you need anything else in the future, feel free to reach out!
Best regards,
asusbatteryshop.com.au Team
Quick postage and easy transaction
Quick postage, easy transaction
17 de fevereiro de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Awesome! Sounds like everything went smoothly. Always nice when the process is quick and easy.
Best regards,
asusbatteryshop.com.au Team
Exceptional Service & Battery
Exceptional service, thanks for the 24 hour turnaround, arrived super fast, well packed, perfect fit and powered up ready to go.
12 de fevereiro de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thanks for the fantastic feedback! I'm glad to hear everything arrived quickly and in great condition. If you need any more help down the road, don’t hesitate to reach out!
Best regards,
asusbatteryshop.com.au Team
Full battery life and recognised by battery management
Fast dispatch and well packed for shipping. attached instructions and tools simplified the replacement of the battery. Battery charged to full and provided full expected charge and duration. Asus battery management had no issues with the battery and battery management is fully operational and accurate
6 de fevereiro de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Glad to hear you had a smooth experience with the battery replacement! Fast dispatch, good packaging, and fully operational battery management—sounds like a win all around. Thanks for sharing your feedback!
Best regards,
asusbatteryshop.com.au Team
Poor Quality Battery, Poor Quality Customer Service
This store "Asusbatteryshop" is a front/subsidiary for Chinese Aolstecell parent company, initially battery arrived and fitted all good however failed after less than 6 months where the laptop was hardly used, to where the laptop could not use or detect the battery at all.
After harassing their customer service for a full refund as per Australian Consumer Law, as they state their batteries have a 1 year warranty, they would only refund me 50% of my order amount.
Avoid and order OEM batteries only!!!
10 de janeiro de 2025
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thank you for sharing your experience, and we deeply regret to hear about the issues you encountered with your battery and the customer service provided. Please allow us to address your concerns directly:
Product Quality: We are committed to providing high-quality products, and we are sorry to hear that the battery did not meet your expectations. Your feedback has been shared with our quality control team to prevent such issues in the future.
Warranty and Refunds: We understand your frustration regarding the refund process. While we strive to honor our warranty policy, we also aim to ensure that every resolution is fair and transparent. We will revisit your case to ensure it was handled appropriately in alignment with Australian Consumer Law.
Customer Service: Your satisfaction is very important to us, and we apologize if our communication did not meet your expectations. We are taking steps to improve our support process to ensure that all customer inquiries are handled promptly and respectfully.
If you'd like to provide additional details or allow us to reassess your case, please reach out to us at cs03@aolstecell.com with your order details. We value your feedback and would like the opportunity to make things right.
Thank you for bringing this to our attention, and we appreciate your patience.
Best regards,
asusbatteryshop.com.au Team
Reliable service
The company took care to ensure that I received the correct battery. Delivery was prompt. The package included the tools I needed to replace the old unit. All good.
4 de dezembro de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
Thank you for your positive feedback! We're delighted to hear that you were satisfied with our service, prompt delivery, and the included tools. If you need further assistance, don't hesitate to reach out.
Best regards,
asusbatteryshop.com.au Team
Warranty return contact - no response to date
Have been trying to get in contact by email over the last 2 weeks, and have been getting no answer to my RMA request. I may need to go through paypal regarding the warranty claim to get my money back on the swollen battery.
6 de dezembro de 2024
Avaliação não solicitada
Resposta da asusbatteryshop.com.au
Dear Customer,
We sincerely apologize for the lack of response regarding your RMA request. Your experience is not up to our standards of service. Please rest assured that we will prioritize resolving your issue. Could you kindly confirm the email address you've been using or provide your order details here? This will help us address the matter promptly. Thank you for your patience, and we’ll make this right.
Best regards,
asusbatteryshop.com.au Team
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