I'm a professional video editor and their AI voice reading from my script is the best AI voice I've ever used! I've been using Async for several months. I previously tried their competitor and had to... Ver mais
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Veja o que dizem as avaliações
Would not trust these people as far as you can throw them. Whether or not you signed up yourself or someone else has with your details they will not issue you a refund and their confirmation/ impendin... Ver mais
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Horrible doesn’t do anything useful and on top of that they make it incredibly difficult to cancel without contacting them. When trying to it said I had the wrong email but clearly they have been sen... Ver mais
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After I recorded one of THE most important podcasts of my early career the guests recording failed to upload. After a few days of help the support team was able to retrieve the rest of my recording.
A empresa respondeu
3,4
Bom
219 avaliações
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 1 semana
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Great online Tool
Great online Tool, very simple to share podcasts episodes
Engagement and motivated people
26 de setembro de 2025
Avaliação não solicitada
Resposta de async.com
Hi JacAdam,
Thanks so much for sharing your experience! We’re happy to hear that Podcastle makes it easy for you to share your episodes, and we truly appreciate your recognition of our team’s passion and dedication.
— The Podcastle Team
At WisdomWorx 2.0 we use Podcastle to…
At WisdomWorx 2.0 we use Podcastle to host all of our shows. Podcastle is the Ultimate tool for making your podcast project "POP"! More than just the cool Magic Dust tool, the ability to organize projects, Schedule Streams, produce custom voiceovers and videos, it my one stop shop!
25 de setembro de 2025
Avaliação não solicitada
Resposta de async.com
Hi there,
Thanks so much for sharing this! We love hearing how you’re using Podcastle at WisdomWorx 2.0 and that it’s become your one-stop shop for all things podcasting. It’s especially great to hear that Magic Dust, project organization, and scheduling streams are helping your shows really pop.
We can’t wait to see what you create next!
-The Podcastle Team
Beware 7 day trial
Accidentally let the trial run over into a subscription and was charged nearly £300. They completely refuse to refund that.
If the customer makes a mistake and has not used the product - a decent company should offer to refund it as a gesture of goodwill - rather than charging for a full year of a product that won't be used.
Take the money from people that use your service, not from people that accidentally signed up..
Just nasty business practice.
If this happens to you - check your local laws eg. The 14 day cooling off period. You may have some protection.
10 de setembro de 2025
Avaliação não solicitada
Resposta de async.com
Hi Matt,
Thank you for sharing your feedback. We’re sorry to hear about your experience and would really like the opportunity to review this more closely.
Please reach out to us directly at support@podcastle.ai so we can check your account details. We want to reassure you that we do fully comply with the UK’s 14-day cooling-off period, and if your case qualifies under this policy, we’ll be happy to assist you with a refund.
We’d appreciate the chance to look into this for you.
-The Podcastle Team
Starting a new Podcast…
Starting a new business is nerve racking enough, and starting a podcast for the time representing my business was a key marketing objective, time to market was also important. Podcastle made that experience far easier than originally imagined, so i could then focus on other areas. The feedback from people on the podcast has been extremely positive.
25 de setembro de 2025
Avaliação não solicitada
Resposta de async.com
Hi Marco,
Thank you so much for sharing your experience! We’re thrilled to hear that Podcastle helped make launching your podcast (and representing your business) smoother and less stressful.
We can’t wait to see how your podcast and your business continue to grow!
-The Podcastle Team
I used Podcastle.ai to transcribe…
I used Podcastle.ai to transcribe interviews for my academic research, and it worked extremely well — I even completed a scientific paper with its help. The transcription quality was accurate and saved me a lot of time.
I initially had an issue with the trial cancellation and billing, but after contacting support they provided me with an 11-month refund while keeping one month charged. I feel this was a fair solution and appreciate the professionalism of the team.
Overall, Podcastle.ai is an excellent tool for researchers, creators, and professionals who need reliable transcription. I would definitely recommend it!
22 de setembro de 2025
Avaliação não solicitada
Resposta de async.com
Hi Hamidreza,
Thank you so much for sharing your experience with us! We’re thrilled to hear that Podcastle was able to support your academic research and even help you complete a scientific paper - that’s exactly the kind of impact we love to see.
I’m also glad our team could work with you on the billing issue and find a solution that felt fair. We really appreciate your understanding and your kind words about our professionalism.
Best of luck with your ongoing research - and thank you again for being part of the Podcastle community!
-The Podcastle Team
Blatant thieving on professional scale
Your scam merchants simple.
You take what you xall subscriptions way to easily even when you have faults with the app.
You do nit explain subscriptions start 7 days in or that payment is immediate.
Your refusal to give refunds is criminal which verifies your corrupt system. You are thieving scum.
You dont care as long as you take money added to faulty app which you know has issues.
I truly hope pay back is justified as it will happen sooner the better
1 de setembro de 2025
Avaliação não solicitada
Resposta de async.com
Hi Frank,
Thank you for reaching out and sharing your concerns. We’ve reviewed your account, and we can confirm that your charge was not immediate - it was applied after the 7-day free trial ended. As part of that process, you also received a reminder email more than 48 hours before the charge went through.
We are truly sorry this was your experience, as it’s never our intention for users to feel misled or unsupported. While we’re unable to make exceptions outside of our refund policy, your feedback is important, and we’ve shared your comments with our team.
-The Podcastle Team
Hostile and predatory business…
Hostile and predatory business practices. Disrespectful customer services I think it might be a shell of some kind. Mixed/low results compared to competitors too. Adobe Podcast is free and better!
22 de setembro de 2025
Avaliação não solicitada
Resposta de async.com
Hi Wacko,
We are really sorry to hear that this has been your impression of Podcastle. We aim to provide both a transparent service and respectful customer support, so it’s disappointing to know we fell short of your expectations.
While Adobe Podcast and other platforms may work well for some, many of our users find value in Podcastle’s combination of recording, editing, and publishing tools, as well as our ongoing support. That said, your feedback is important, and we’ve shared it with our team so we can continue to improve.
If there’s a specific issue you’d like us to revisit or resolve, please don’t hesitate to reach out.
-The Podcastle Team
I love Podcastle so much its so diverse…
I love Podcastle so much its so diverse and the tools are so so easy to use you do not need someone to do it for you can do it yourself!
16 de setembro de 2025
Avaliação não solicitada
Resposta de async.com
Hi Angela,
We love hearing this! 🎉 It’s amazing to know Podcastle is making things simple and giving you the freedom to create on your own.
-The Podcastle Team
Great Program!
We've had a very positive experience with Podcastle. Their site is easy to navigate, and their features/effects allow you to get the quality product you want for a podcast.
15 de setembro de 2025
Avaliação não solicitada
Resposta de async.com
Hi Mike,
Thank you for sharing your experience! We’re so glad to hear you’ve been enjoying Podcastle and finding it easy to use. It’s great to know the features are helping you create the quality you’re looking for in your podcast.
Wishing you lots of success with your show!
-The Podcastle Team
Amazing tech support and customer service
The biggest plus for Podcastle is their customer service/tech support. Any problem I've ever had (which is most often user-generated), they have helped me resolve easily and efficiently. The platform is easy to use and I am very satisfied with how my podcasts turn out every week (both audio and video versions).
15 de setembro de 2025
Avaliação não solicitada
Resposta de async.com
Hi Shelly,
Thank you for the wonderful feedback! We’re so glad to hear that our support team has been helpful and that you’re happy with both the audio and video versions of your podcast. It’s great to know the platform is making your weekly production process smoother.
We really appreciate you being part of the Podcastle community!
-The Podcastle Team
Near Perfect Voice
At first, I found Podcastle hard to understand; however, after one visit with their support, I was up and running. Now I find the program easy to use, and the delivery of my voice is almost perfect.
15 de setembro de 2025
Avaliação não solicitada
Resposta de async.com
Hi Evan,
Thanks for sharing this! We’re so glad our support team could help you get started, and it’s great to hear that you now find Podcastle easy to use.
-The Podcastle Team
Pod castle is the best
I love the fact that I can create and edit my podcast using podcastle. It has not failed me in my creativity yet. I can't wait to see what new features they may have coming now.
15 de setembro de 2025
Avaliação não solicitada
Resposta de async.com
Hi Sav,
Thank you for your kind words! We’re so happy to hear Podcastle has been a reliable tool for your creativity.
Wishing you lots of success with your podcasting journey.
-The Podcastle Team
I have using this app for about 2 years…
I have using this app for about 2 years and I am so happy about it. Perfect application.
15 de setembro de 2025
Avaliação não solicitada
Resposta de async.com
Hi Nebi,
Thank you for being with us for the past two years! Your support means a lot to us.
-The Podcastle Team
Made mgmt of pods easier and simple to plug and use.
Podcastle has made mgmt and creation of my work really simple. I signed up to an annual plan for 2 pods and I self edit using their AI tools, which is great for sound. For video, they quality is already there. I use it multiple times a week. No real criticsims other than it is so big that I do not think I fully use all the tools yet. But I will in time.
15 de setembro de 2025
Avaliação não solicitada
Resposta de async.com
Hi Vinny,
Thank you for sharing your experience! It’s great to hear that Podcastle has made managing and creating your podcasts easier, and that the AI tools and video quality are working well for you.
-The Podcastle Team
Podcastle feedback to my review demonstrates how incapable their customer service is
Podcastle feedback to my review demonstrates how incapable their customer service is:
*“Hi David,
Thank you for sharing your experience. We’ve reviewed your account and confirmed that it had been downgraded from a paid plan, which is why a watermark was applied to your meditation audio.
We understand how frustrating this must have been, especially when sharing with a group. To avoid this in the future, please make sure your account remains on an active paid plan when exporting content to ensure no watermarks are applied.
If you’d like, we can guide you on reactivating your plan so your exports will be watermark-free.”*
The issue is simple: after upgrading and paying, I still had two download options — one with a watermark and one without. This is not a case of a downgraded account; it’s a fault in their system.
Instead of investigating the actual bug, their team deflects responsibility, invents explanations, and ignores direct client feedback. This pattern — dismissing reports rather than fixing the root issue — shows a lack of technical understanding and accountability.
12 de setembro de 2025
Avaliação não solicitada
Horrible product experience, no refunds, scam
Truly horrible product experience. Their audio didn't wor. I tried to cancel immediately after they tried to charge me for a year and they wouldn't give me a refund under any circumstances. They charged me $287 for a year. Beware this is a scam!
11 de setembro de 2025
Avaliação não solicitada
Resposta de async.com
Hi there,
We’re really sorry to hear about your experience and understand how frustrating this must feel. Please know that we take feedback like this very seriously.
After reviewing your case, we can confirm that the charge was applied after the 7-day trial ended. Our system automatically calculates the 7-day period from the moment the trial starts, and once the trial expires, the full plan charge is processed. At that point, we’re unable to issue refunds, which is why our support team explained the situation.
That said, we do see that you tried to cancel right around the billing date, and we understand why that timing feels unfair. While we have to follow our refund policy, we’ve flagged your case with our product and billing teams so they can review how cancellations and trial cut-offs are displayed. Your feedback is valid, and we’re working on making the process clearer to avoid this kind of confusion in the future.
Thank you again for sharing your experience - we’ll take this as an opportunity to improve.
-The Podcastle Team
Will charge you even if you cancelled…
Will charge you even if you cancelled the free trial, and will refuse to refund. Fraud and scam. Do you use !
9 de setembro de 2025
Avaliação não solicitada
Resposta de async.com
Hi there,
We’re sorry to hear about your experience and understand how frustrating this must feel.
If you did cancel your trial, our system should have sent you a confirmation email automatically. Could you please check your inbox (and spam/junk folder) and forward that cancellation email to us? Once we receive it, we can review your case further and assist you accordingly.
Thank you for your patience - we’re here to help.
-The Podcastle Team
I reported a fraudulent subscription to…
I reported a fraudulent subscription to this company and showed them there was no usage and they refuse to refund the $149 stolen from me stating "Hi there 👋
Thank you for clarification.
We strive to maintain fairness and consistency for all of our valued users, which is why we strictly adhere to our refund policy. We do not charge or refund based on usage. The charge takes place at the beginning of the billing cycle, and for users to prevent a charge, they should cancel the subscription before the billing cycle.
I completely understand how this situation can be frustrating, and I’m really sorry for the inconvenience. At this time, we’re unable to make an exception, but please know your feedback has been heard and shared with the team.
If there’s anything else I can assist you with, I’m here to help.
George
Podcastle"
This is unacceptable and I would not recommend using their service, EVER!
27 de agosto de 2025
Avaliação não solicitada
Resposta de async.com
Hi Rus,
We’re sorry to hear about your experience and understand your frustration. For cases of suspected fraudulent activity, we recommend contacting your bank or credit card provider directly. They have the tools to investigate unauthorized charges and can guide you on the next steps to secure your account and recover funds if applicable.
While we follow our refund policy for standard subscription charges, your bank will be able to handle situations involving fraud more directly.
Thank you for sharing your feedback. We take these concerns seriously and will continue to review our processes to help prevent issues like this.
-The Podcastle Team
I will die on a hill getting people not…
I will die on a hill getting people not to use this service these people will steal your money don’t use this company warning!!!! George and whoever responds are liars and thieves DO NOT USE THIS COMPANY THEY WILL STEAL READ ALL THE REVIEWS NO REFUND IF YOU DONT USE THIS SERVICE BUYER BEWARE OF THERE POLICIES THIS IS THE WORST COMPANY IN THE WORLD ! THIS COMPANY IS THE WORST! IM GATHERING PEOPLE FOR A CLASS ACTION LAWSUIT AGAINST THE COMPANY
19 de agosto de 2025
Avaliação não solicitada
Resposta de async.com
Hi Rodney,
We’re very sorry to hear that you’ve had such a frustrating experience. We take all feedback seriously and want to assure you that our team strives to follow the policies we have in place, including our clearly stated 7-day trial and refund terms.
If you believe there has been an error or unauthorized charge, please feel free to reach out to us directly again, and our management team will review your charges to ensure everything has been handled correctly.
We appreciate you sharing your concerns, and your feedback has been forwarded to our team for review.
-The Podcastle Team
I want to gather people who’s been…
I want to gather people who’s been deceived and not refunded and file a class action lawsuit against this companies practices they are predator practices must end. All these reviews of refusing a refund people not wanting service and then lying about where they are located to hide behind EU time. If you agree like this post I’ll gather information and get a lawyer to handle this .
25 de agosto de 2025
Avaliação não solicitada
Resposta de async.com
Hi Peter,
We understand that you’re very frustrated, and we’re genuinely sorry for the experience you’ve described. Please know that we take all concerns seriously and review feedback carefully.
If you believe there has been an incorrect or unauthorized charge, please get in touch with us directly again, and our management team will personally review your account and charges to ensure everything has been handled correctly.
Thank you for sharing your experience with us.
-The Podcastle Team
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