ATET rent a car Avaliações 84

We booked and paid the car in advance and asked for the vehicle to be available at 16h. But when we arrived at Ljubljana Airport as scheduled, no vehicle was available, the office was closed with no employees present. After a 30-minute wait, an employee arrived but claimed he had no office keys and was unable to assist us. We then had to wait for his colleague, who only departed Ljubljana after we called him. When he finally arrived, he threw the keys to his colleague and left without explanation. In total we waited 1h from our arrival, which is unacceptable. 

We originally booked a VW Golf but were informed that it was unavailable for unspecified reasons and were offered a VW T-Roc instead. However, the employee who left had apparently taken the keys of T-Roc with him. Eventually, we were given a Toyota Corolla, but the employee lacked the correct documentation for it. No official record of the car’s pre-existing damage was provided, so we had to inspect it ourselves. Days after our return, we received a damage bill for a total of 220 euros for a tiny scratch on the right rim that might have been there before we used the car. Given the mistakes that were made by the company and the lack of documents stating the cars initial condition this fine feels completely unjustified.

This was one of the most frustrating rental experiences we've had. The delays, lack of professionalism, and disorganized service were unacceptable.

I recently rented a car from ATET and couldn’t be more satisfied with the experience! From the first contact, the staff was extremely friendly and professional, ready to answer all my questions patiently.

The car I received was in perfect condition, new, clean and ready for travel. The withdrawal process was quick and smooth, and I appreciated the transparency in information regarding costs and contractual conditions.

Returning the car was just as easy and quick. Ultimately, I would highly recommend ATET to anyone looking for a reliable and high quality car rental service. Looking forward to renting again next time!

Thank you for a fantastic experience!
Boris

Reliable and service-oriented employees. We ordered from home and everything turned out to be as expected and agreed. We will definitely rent from ATET in the future. One thing; the navigation/GPS was not up to date and malfunctioning. We used our own Google Map instead and could have saved costs for the GPS.

Good service at Ljubljana airoort. No surprises with car. Some delays with car return. Reasonable pricing.

I have been a client of Atet Rent a Car for twenty years and have throughout this period received an exceptional service, full of personal attention and express willingness to resolve any issues.
Atet Rent a Car is my default car hire service in Slovenia and will continue to be for my, on average, three to four rentals per year. Aleks (United Kingdom)

No problem with the car, the check in and the check out, and no hidden fee! The car was good and recent (VW Taigo)!

Good Service. The handover of the car was very efficient and friendly, and the car was clean and worked perfectly, and the staff were helpful and efficient. Our only issue was that the car stank of smoke, even though it had a no smoking sign inside. We bought a scented hanger which helped a bit but even after we'd had the car a week, there was still a pervading smell of cigarette every time we got in it.

Fast and easy! And at a fair price.
The quality of the car that we've rented (Opel Astra) was excellent and the staff very helpful.
The return procedure took us less than 2 minutes!
Next time we will choose again for ATET.

Aout 2024
Grande expérience, expertise et compétence avec le sourire.. système navigation offert...le moins cher à l'aéroport...
Parfait du début à la fin...

Great service, great car. No problems at all! Very warmly recommended!

Complete service was perfect

Really happy with the efficient and friendly service from ATET. There was also almost nog waiting time compared to ohter companies with pickup. Recommended for car hire!

Very nice price.
New & comfortable cars that don't consume much gas.
I had a hybrid and only had to go to the gas station twice in 10 days.
Very easy experience with pickup and drop-off.
No hidden fees & clear insurance policy.
Vignette for Slovenian highways included.

Fantastic service, comfortable automobiles, flexible dates, would rent again and again!

Local company, brand new car, decent rates, good service and (almost) no ‘small print’ in terms of hidden fees etc.

Hence: highly recommended! 👍

Great experience at ATET. Early new car , v clean. Good value.
Professional service and a polite service too.
Only down point was I order the top insurance on line but this didn’t cover everything so an addition £50 was required to cover the vehicle fully.

We rented a car from ATET for 8 days in july 2024. Everything went beyond good. The car seemed almost new and was in a very good condition. Only had a few scrathes which the employee at ATET made us aware of and wrote down, so that it wasn't anything we had to pay for in the end. He was also very helpful to help us choose which insurance was the right one for us. We rented the car in Ljubljana and delivered it back in Koper without any trouble. I will recommend ATET to other people visiting Slovenia.

These guys were great to deal with. Professional, efficient and friendly. Our car was late model and excellent. Great rental thanks.

Fast, easy and uncomplicated in every way. Great service both at pickup and dropoff. Car like new.

Rapid response. Clean car, easy pick up and return.