Atlantic Electrics Avaliações 

3.032
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Rinesh was absolutely fantastic, helpful, knowledgeable and provided brilliant customer service and care. The delivery drivers were also lovely — friendly, helpful and took great care delivering my wa... Ver mais

Avaliado com 5 de um total de 5 estrelas

A hidden gem that chatgpt found me - Rinesh was absolutely brilliant right from the start. He understood exactly what I was looking for and didn't try to sway me or upsell, which I massively appreciat... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a fantastic experience at Atlantic Euronics and couldn’t recommend them enough. Shamoon greeted us as soon as we walked in and provided exceptional service from start to finish. He was incredibly... Ver mais

Avaliado com 5 de um total de 5 estrelas

We’ve bought every appliance and electronic device for our home from the late Rudi and Rinesh at Atlantic Electronics since 2018. Their service, knowledge, and post-purchase support are consistently o... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Eletrodomésticos
  2. também em
  3. Loja de Eletrônicos
  4. Loja de Hi-fi
  5. Loja de Televisão
  6. Oficina de Produtos Elétricos

Escrito pela empresa

Established in 1972, Atlantic Electrics has been in business for over 45 years, and is still owned and run by the original family members! Originally based in Willesden Green, North London, we repaired and sold TV's from a small shop on the High Road. As the home entertainment industry exploded during the 80's and 90's we remained at the cutting edge. At the start of the 00's we expanded further with the creation of a dedicated DJ business in the heart of London - Westend DJ. The current head office and warehouse was acquired in 2000 and is now the flagship store for the company covering TV, audio, home appliances, Kitchen furniture store and smart home.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(3.032)

49 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Had never heard of this business…

Had never heard of this business before, but they had Switch 2 stock when no one else did and they shipped it so quickly, it arrived in just 2 days. The box was tightly wrapped in lots of bubblewrap, but the outer packaging had the tape cut and some minor dents so I was worried they'd sent a returned product or I'd got scammed. Wasn't the case; everything inside was sealed and perfect so I'm not sure why the tape was cut.

7 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Fast and efficient delivery

Fast and efficient delivery. The gentlemen that delivered my washing machine were kind and helpful. They took out the old machine and allowed me a bit of tome to clean the space before the new one could go in. They ensured everything was working well before leaving too!

17 de junho de 2025
Avaliado com 5 de um total de 5 estrelas

Great company

I ordered a dishwasher which was delivered and installed within a week. The installers even fixed a dodgy tap while they were working in the kitchen without being asked, which was a lovely surprise! Customer service throughout was great, and I was kept updated at all times by Rinesh. I would highly recommend Atlantic.

28 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered a vacuum on May 2nd

I ordered a vacuum on May 2nd, advertised with 3–5 day delivery. It arrived over two weeks late, and the standing dock was missing. To make matters worse, I was told I had to be home during weekday hours to receive the missing part—despite this being the company’s error.

Customer service was dismissive, implying that a Saturday delivery was a “favor” rather than a fix. The whole experience was frustrating, inconvenient, and poorly handled. I expected better and am still waiting for a proper resolution.

20 de maio de 2025
logotipo da Atlantic Electrics

Resposta da Atlantic Electrics

Thank you for your honest feedback and we're truly sorry to hear that your experience hasn’t met expectations.

We fully acknowledge that the missing floor dock and the inconvenience around DPD delivery arrangements have caused frustration and for that, we sincerely apologise. While the vacuum itself was delivered shortly after it came back into stock - as agreed by yourself in the phone conversation when you placed your order - the oversight with the floor dock should not have happened.

Once you brought this to our attention, we investigated immediately and arranged a Saturday DPD delivery for the missing item. While we don’t typically offer weekend deliveries, we recognised this was our error and wanted to do everything possible to make it easier for you - especially knowing you were in the middle of a move and another weekday delivery wasn’t ideal due to work.

We’re genuinely sorry that this situation left you feeling dismissed rather than supported. That is never our intention and your feedback will help us ensure we’re offering the right level of care and clarity going forward.

As a gesture of goodwill, we’ve emailed you a voucher code for use on a future purchase. We hope this goes some way toward restoring your faith in us and reflects our commitment to delivering the standard of service you should always expect.

If there’s anything further we can do to restore your confidence in us, please don’t hesitate to contact us directly on 0208 208 6999.

Avaliado com 5 de um total de 5 estrelas

Professional

I have been going to Atlantic for twenty years for all my electrical needs. They always explain everything to me fully and always answer my questions in a clear and concise way. I always find them very professional and they always keep me posted if I’m waiting on deliveries. I would recommend Atlantic Electrics without hesitation.

2 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wow factor

Wow factor omg soooooooooooo happy highly recommend Atlantic Electrics got my ninja creami deluxe wow excellent price and delivery A must shop here really fantastic omg love it here love it shopping with Atlantic Electrics

12 de maio de 2025

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