Purchased the Botany Floral AOP Golf Polo Shirt - Green/Blue and I could not have been more impressed with the quality, price and service from ATSG. First time customer but will definitely be returnin... Ver mais
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Veja o que dizem as avaliações
Having bought numerous pieces of apparel from ATSG Golf, the quality, design and fit have always been fantastic. The website is clean, giving good sizing information and is easy to navigate. Quick del... Ver mais
Ordered a pair of performance stretch golf joggers. Delivery was quick, fit & quality are spot on. Couple of things that I believe would make these joggers even more perfect: Zip back pocket - d... Ver mais
Son received a golf bundle as a gift but the trousers were too small, emailed to ask what I could do, couldn’t have been more helpful, sent label for free return and then sent code to order correct si... Ver mais
Detalhes da empresa
Escrito pela empresa
ATSG was created to simply fill a void for premium, quality golf-wear at affordable prices and attainable for the every day consumer. Pushing the boundaries on design and function, to produce premium quality and high spec product, and with Gaz Beadle as the creative director of the brand, no stone has been unturned to ensure it's fit for purpose.
Informações de contato
Reino Unido
- caddie@atsg-golf.com
- atsg-golf.com
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Very good service and clothing is…
Very good service and clothing is second to none!
Would 1000% recommend
Ordered the £99 bundle and the shorts…
Ordered the £99 bundle and the shorts was out of stock... fine I thought they might be a delay in sending me the item when they have restocked. Nope have me a £22 refund when the shorts are £40+ this means to get the items I originally paid for as part of the bundle would cost me £20+ what i was willing to spend. I wouldn't usually leave a negative review because I have ordered a few items from ATSG and they have been great. Customer service has been a massive let down and haven't communicated with me at all. Left feeling robbed of my money.
Exchange of item as wrong size sent
Asked for exchange of item because wrong size was sent,( asked for same top but in right size ) over 2weeks now, sent proof of postage return from myself & several emails but still no response, very disappointing.
Beware!!!!!
I really like their products but I have recently been left hugely disappointed by their refusal to action returns. If you look carefully, you will note that there is no active returns portal on their website, there is no contact telephone number and there is no identifiable trading or office address. There is an email address, but despite their initial acknowledgement of my request for the return label and for the exchange of my items (I like them but they are too small) they are now not responding to any of my communications. This is clearly an active (and very short sighted) strategy on their behalf and I note that other customers have had a similar experience. So be please aware when engaging with this company.
Was really happy with the price and…
Was really happy with the price and quality but my trousers never came with the set
I ordered a bundle and when opened the…
I ordered a bundle and when opened the bundle there were a pair if shorts missing out of it. I've tried contacting them a few times and had no response.
Customer service really poor
Customer service really poor. Really disappointed as I’ve been with them from the start of their journey. Goods to be returned due to not fitting.
Have logged returns on the portal. However, have requested a QR code to allow me to return goods and still waiting 2 weeks later. Have emailed them on 6 separate occasions and still no reply.
Missing item and no response
I ordered 3 items and 2 arrived. I sent an email that someone responded to, and I replied, but since Monday, I have heard nothing . I have sent a email everyday and no reply to any. I don't know if I am getting the item or a refund. Custom service is non existent.
Great quality clothing but I am missing…
Great quality clothing but I am missing the hat and belt from the clubhouse bundle I've emailed several times and no replies and even messaged the social media pages and still no reply great clothing but terrible customer support, I think I might be sticking to Druids in the future
Very poor experience
Definitely not true to size!! Returns portal not working. Emailed a number of times but still not had one reply two weeks later!! Shocking!! Going to have to pay for a ‘signed for’ delivery to try to get my money back as my order wasn’t cheap!!
Lovely
All of my golf clothes are ATSG. Always top quality and always delivered very promptly.
We haven’t received the all the…missing products
We haven’t received the all the products in the bundle, and haven’t had a reply for over 48 hours when contacting customer services.
Half my order didn’t arrive and I’ve…
Half my order didn’t arrive and I’ve sent numerous emails to customer support without a response
No communication
Received the item a week ago, looking to get a refund and swap some items as I wasn’t keen on some of the styles I had chosen. Sent multiple emails as well as messages on social media and still haven’t had a response, return just shows up as pending online but yet to receive any communication
Great gear
Great golf clothing, good quality gear the trousers (pants) are excellent. I got the clubhouse pack and it is great value for money will defo be ordering from here again 👍
Not received my goods as royal mail…
Not received my goods as royal mail keep saying they can’t find my house
Not heard anything from them
Not happy !!!!
Please send me the returns address
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