AT&T Internet Services Avaliações 44

AT&T U-verse offers the worst internet service ever. They talk about 1 GBPS but the speed hardly reached 15 MBPS. Their customer support is the worst too. Whenever I need to call their customer service I have to make sure that I have at least 2 hours to waste. They keep you transfer from department to department and you have to start from the beginning when they transfer to a different department. They also recently charged me $99 for a service they initially told me free. I had autopay setup so, I didn’t see the bill before the money got debited from my account. I had called them and spoke for more than 2 hours and finally hung up. Later I switched to WOW internet and I am glad I did switch. Awesome internet speed and excellent customer service.

Phone, and internet perfection!!!

I had a very good initial experience with ATT Internet. I called, call was immediately answered, questions answered. They offered to come to my home to set up new internet, at a time that was convenient for me. they reconfirmed time day before, and called upon arrival. Technician Jerry was awesome, had me completely set up, all devices working properly, account working properly, all in 20 minutes. No issues at all. Given I had previously chosen Spectrum and ended up cancelling due to no communication and a delay in getting me my package by over 5 days, this was refreshing service and noticed. I will definitely recommend. No issues since either...thank you for a great customer care team.