Attimo Plumbing & Heating Avaliações 114

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It is a pleasure to hear robust sucking noise in the kitchen after Mattew’s visit. Previously my kitchen sink was getting filled with murky waters and I had to wait to see if was blocked complete... Ver mais

Avaliado com 5 de um total de 5 estrelas

I phoned Attimo when we had problems with our boiler. Matt came round and diagnosed the problem, gave us a quote but also followed up with a request we made fir new boiler and internet control system.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Attimo are the preferred company for the block of flats within which I'm renting. Everything about this company has been excellent and can reccommend highly! Danielle is very friendly and prof... Ver mais

Avaliado com 5 de um total de 5 estrelas

After finding a leak with my washing machine l contacted Attimo. Although they were very busy Matthew attended the next day and fitted a new hose for me. He also gave me some constructive advice, wh... Ver mais

Detalhes da empresa

  1. Empresa de Aquecedores
  2. Serviço de aquecimento
  3. Encanador

Escrito pela empresa

Attimo Plumbing & Heating are an expert team of highly skilled and qualified registered plumbers, heating and gas engineers, with years of experience, operating throughout London, Surrey and the surrounding areas. All of our work is carried out to the highest standards and completed to a level that exceeds the national standards, complying with all relevant building regulations.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

114 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Attimo service

Excellent service all the way through. Clear statement of works agreed before starting and full explanation and discussion of any required changes as they arose. All changes clearly specified, agreed and costed before proceeding. Will definitely stick with Attimo for ongoing support.

30 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Washing machine leak

After finding a leak with my washing machine l contacted Attimo. Although they were very busy Matthew attended the next day and fitted a new hose for me. He also gave me some constructive advice, which l appreciated. It’s nice in this day and age to find a company who are friendly, professional and above all trustworthy. That means a lot.

29 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service.

Arrived promptly. Always very courteous. Solved all the plumbing problems. Offered useful advice and recommendations for the future. Invoice as estimate.

5 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

Great communication, Matt arrived on time, and dealt with our plumbing issues brilliantly! We also received a report afterwards clearly written outlining the work we need to complete.

13 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I used Attimo to fix an ongoing fault…

I used Attimo to fix an ongoing fault on my system that another company had failed to repair. The communication throughout the job was fantastic. Danielle is very knowledgeable and helpful. The engineers were clean, tidy and professional.

2 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

We had a horrendous experience with this company

We had a horrendous experience with this company. They originally came out as the heathing was only working in two of the 5 rooms in my flat in Barnes. They managed to break the heating fully before leaving which i only realised once they had left. Obviously very unhappy I called them. They then said there was a part they needed that they ordered it leaving me with no heating for four days. When the came back and replaced the part they said everything was resolved yet they only put the heating back the the same stage as when they initally turned up. So two rooms working again £1000 later. So broke it intentially charged a lot for a new part then put it back to the inital state. They now are saying it will cost hundreds of pounds to come back out again to look at the screw up they created but to be honest if they were a professional company would come and recify their errors.
Utter cowboys sty well away.

9 de dezembro de 2023
Avaliação não solicitada
logotipo da Attimo Plumbing & Heating

Resposta de Attimo Plumbing & Heating

Hi Siobhan,

It is very unfortunate that you had this experience with us. We work on the majority of flats in your building and have never had this type of feedback or a 1-star review. I can confirm all the heating, hot water and controls are identical in all flats with no similar problems arising. We also have multiple 5-star reviews from the other residents. In your case, if your landlord does not want to carry out any further investigations this does limit what we can do for you, but I will make contact with your landlord again to see if we can explore other options.

Regards,
Matthew Davey
Company Owner

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing service

Absolutely amazing service, I can not recommend Attimo enough, they were brilliant. Everyone I spoke to was so friendly and helpful and Matt came over a day early as they had a cancellation. Matt was so efficient and got the boiler working in no time. I will definitely be using Attimo for all future plumbing or heating issues.

16 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Matt and the team at Attimo are great.

Matt and the team at Attimo are great.
They are extremely friendly and communicative and you have trust in their approach.
Matt installed a new boiler for us, which uncovered problems with a pipe leak - he continued to work with us to help locate and fix the issue. Once the work was complete, they supported us with all boiler instructions and left the surrounding area in a clean and tidy state. Thanks :)

15 de janeiro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Toilet handle

Matt did a job in the loft, but I was surprised to find I was billed twice, when he ordered a handle for the toilet he should have checked the measurements. As it was the new handle did not fit into the hole, and he was here for an hour!
I reckon I should have had a reduction in the bill as it was his fault.

4 de dezembro de 2023
Avaliação não solicitada
logotipo da Attimo Plumbing & Heating

Resposta de Attimo Plumbing & Heating

Good morning Helen,

Thank you for your review. Our number one priority is always customer satisfaction and it would seem we have fallen short on this occasion. I apologise for this. As the owner of Attimo and the engineer who carried out your work, I am both concerned and confused at the outcome as I believe your job was completed to our normal high standards as seen in our other reviews.

Please contact me directly at matthewdavey@attimo.co.uk so I can understand exactly where we didn't meet your expectations. I will happily discuss reducing your bill and refunding the difference as I am aware both invoices have been paid already.

Regards,
Matthew Davey
Company Owner

Avaliado com 5 de um total de 5 estrelas

Excellent service

I phoned Attimo when we had problems with our boiler. Matt came round and diagnosed the problem, gave us a quote but also followed up with a request we made fir new boiler and internet control system. We took the new boiler option and just over 2 weeks later, Matt spent 3 days installing the new boiler, flushing the system, altering the plumbing and then with Paul installing the ATAG control system. They left at 8 pm having endured everything worked well. Our house is warm and cosy for the first time in 2 years. Matt is very personable, communication was superb and the job completed with knowledge and enthusiasm. Many thanks!

27 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Was punctual

Was punctual. Identified and solved issue quickly. Was informative identifying how setup to system could be improved

13 de novembro de 2023
Avaliação não solicitada

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