ToysCentral Australia Avaliações 

90
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have ordered an MP3 player for my granddaughter did her birthday. I contacted the company to get an ETA as I wanted to make sure I will have her gift for her birthday. Within 24 hours I got a detai... Ver mais

Avaliado com 1 de um total de 5 estrelas

Terrible customer service. Purchased an expensive item, transaction went through. A week later I contacted them as I had not received any shipping information, they told me it’s getting processed. An... Ver mais

Avaliado com 4 de um total de 5 estrelas

I love the cards and the cute hard and sturdy box. I also particularly like the pronunciation being translated phonetically which has helped with correct pronunciation. The 4 star rating was only beca... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had read mixed reviews about this site but was desperate because I couldn't find the toy I wanted to buy for my son's birthday anywhere else (a plush toy from a character in his favourite show, tumb... Ver mais


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

90 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 40% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(90)

34 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

All good

All good. Didn't realize the parcel would come from the US(to Australia) though but tracking and merchandise is top notch.

11 de agosto de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

game found i could not find elsewhere

Company read my review and sent a nice email to me, stating they had read my review and will be monitoring their prices and adjusting where they possible, given market demand.
Company is Australian but items were posted from USA, postage was reasonable and partially tracked. Prices can be expensive compared to other Australian stores as I looked through their catalog. Was not happy that said was Australian based I checked their address online but posted from USA. Almost blocked emails as I thought it a scam, thankfully it was not.
Example Boardgame Oracle Australia found several copies of boardgame Gloomhaven for approximately $200.00 AUD Toyscentral Australia has it listened for $1047.33 AUD.

14 de julho de 2025
Avaliação não solicitada
logotipo da ToysCentral Australia

Resposta da ToysCentral Australia

Hi Jeff,

I appreciate your feedback regarding our pricing. We take all customer concerns seriously and are here to assist.

Regards,
ToysCentral

Avaliado com 1 de um total de 5 estrelas

My item has not been sent

My item has not been sent. I've enquired and a tracking number was sent almost immediately however, the delivery company have not received the parcel.
Raising a tracking number was to shut me up it appears.
I corresponded again receiving an assurance they would see what was happening. I've corresponded again but this time no answer.
This item will now be too late for a birthday present - if it arrives.

24 de julho de 2025
Avaliação não solicitada
logotipo da ToysCentral Australia

Resposta da ToysCentral Australia

Hi Kathryn,

I’m truly sorry for the delay with your order. We’re reviewing the situation and will keep you updated. I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.

We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.

Thank you for your understanding.

Regards
ToysCentral

Avaliado com 2 de um total de 5 estrelas

I ordered from this Australian Company…

I ordered from this Australian Company - after 2 weeks had to follow them up re my order - next thing I receive tracking for my items from the US. Courier company used supposedly tried delivering to my home at 7am claiming no one was home, spent quite a while getting things sorted to finally have goods delivered only to have different colours to what I ordered. Emailed Toys Central Australia with no response.

23 de junho de 2025
Avaliação não solicitada
logotipo da ToysCentral Australia

Resposta da ToysCentral Australia

Hi Lisa,

Thank you for bringing this to our attention! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID?
This will help us resolve the matter quickly.

Regards,
ToysCentral

Avaliado com 1 de um total de 5 estrelas

Do not order from this site

Do not order from this site, it is a scam. I ordered a watch for my nephew, they then advised it wasn’t in stock and offered another. I declined and asked for refund which they did everything in their power to not give me. They then said my original watch was in stock, total Scam! They also changed my card 2 times for the same amount and refuse to refund.

4 de julho de 2025
Avaliação não solicitada
logotipo da ToysCentral Australia

Resposta da ToysCentral Australia

Hi Mel,

Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Thank you!
ToysCentral

Avaliado com 5 de um total de 5 estrelas

Motorola travel baby monitor

Ordered a travel baby monitor. Exactly what I was looking for, couldn’t find anything even similar from any of the baby shops online. Arrived in 2 weeks, was shipped from US. Great website that sources products from overseas! Very happy with the product!

26 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Should be a zero rating.

Should be a zero rating.
I reached out after 7 days with no tracking to be told they would ship when they received stock in a month.
Ridiculous. Terrible service. Avoid at all cost.

Edit to reply... Pretty obvious who it's is given you emailed me directly as well. Won't be using this company again

Another edit...
Continuing to harass people for telling the truth..
AVOID THIS COMPANY AT ALL COSTS!!
I CAN USE CAPS LOOK AND EXCLAMATION MARKS AS WELL!!!!!!!!!!!!!!!

27 de maio de 2025
Avaliação não solicitada
logotipo da ToysCentral Australia

Resposta da ToysCentral Australia

Hi Alexander,

We're sorry for the inconvenience caused by the delay. We understand that you are not happy with the service provided to you and assure you that this will be checked thoroughly, and corrective measures will be taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
ToysCentral

Avaliado com 5 de um total de 5 estrelas

Very professional

Very professional, and all people I interacted were very helpful and prompt in the return of information. The product was delivered in excellent condition and it is better than it looked in the picure.

3 de maio de 2025
Avaliação não solicitada

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