AudioInstallations.co.uk Avaliações 

405
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Please note- I completed one of these surveys some days ago! I found this company friendly and helpful. When my initial order arrived damaged in transit it was promptly replaced by Jordan whose att... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This company is brilliant. I ordered a ceiling speaker system for my new kitchen. I had no idea what I was doing but a phone call solved everything. They were so helpful . I highly recommend them.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant and fast service. A slight issue with product when received but was dealt with immediately and a new replacement delivered the next day. Customer service was brilliant, highly recommend this... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Delivered my order correctly and on time, when I realised I had ordered the wrong size speakers it was just a quick phone call and they arranged collection of wrong and delivery of new speakers within... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de aparelhos de som
  2. Loja de Hi-fi

Escrito pela empresa

100v Line Multi room sound system packages for installation into commercial premises, churches, mosques, restaurants, schools and bars


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

405 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(405)

45 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Thank you for your excellent customer service…

Thank you for your excellent customer service when the first delivery went awry you put another in the post for next day delivery.
Your service is excellent , your courier selection is less so for really remote rural properties!

9 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

It has been a very bad experience with extremely poor service. The way they handled the situation was unacceptable.

I placed an order for delivery four days ago and paid for fast delivery, which was supposed to arrive within one day. However, three days have passed, and I still haven’t received my order. I have contacted customer service multiple times, but they keep giving me unacceptable excuses.

This is not my first time ordering online, but this has been a very disappointing experience. As of now, I still haven’t received my order.

30 de março de 2025
logotipo da AudioInstallations.co.uk

Resposta da AudioInstallations.co.uk

Hi,

I am sorry to hear about the experience you are having and that the order has still not arrived.

We have tried to contact you to discuss the options and we have reached out to the courier to get an eta on the delivery.

Kind Regards

Dean

Avaliado com 5 de um total de 5 estrelas

First class service

First class service. Items as described and good quality. Easy to set up and, for the price reasonable sound. Very quick delivery. Highly recommended

29 de março de 2025
logotipo da AudioInstallations.co.uk

Resposta da AudioInstallations.co.uk

Hi Michael,

Thank you for your 5* review about the service and quality of the product.

Kind Regards

Dean

Avaliado com 5 de um total de 5 estrelas

Order was simple with communications re…

Order was simple with communications re delivery regular and clear. Very satisfied

I ordered:

STUDIOMASTER DIRECT 101MX 10" ACTIVE COLUMN ARRAY SPEAKER SYSTEM

It's great quality and does exactly what was needed

16 de março de 2025
Avaliação não solicitada
logotipo da AudioInstallations.co.uk

Resposta da AudioInstallations.co.uk

Hi Gary,

Very pleased to hear about the experience you have had with us and how happy you are with the quality of the product.

Thank you for your 5* Review.

Regards

Dean

Avaliado com 5 de um total de 5 estrelas

Fantastic delivery

Had quite a few ceiling speaker systems from this company, good price and do what I need to do for background music. Delivery is second to none, ordered at 6-00pm on Sunday evening and turned up 2-00pm Monday afternoon.

24 de março de 2025
Avaliação não solicitada
logotipo da AudioInstallations.co.uk

Resposta da AudioInstallations.co.uk

Thank you for the great review, we really appreciate it and hope to continue helping with future enquiries

Avaliado com 5 de um total de 5 estrelas

Really pleased with this neat and…

Really pleased with this neat and attractive cd/radio - good sound and easy to use. Very easy ordering, with good product info and prompt delivery.

28 de fevereiro de 2025
logotipo da AudioInstallations.co.uk

Resposta da AudioInstallations.co.uk

Hi June,

Thank you for your 5* Review about the product and how easy the process has been for you.

Kind Regards

Dean

Avaliado com 5 de um total de 5 estrelas

I bought direct from the supplier.

I bought direct from this supplier as I like to support the smaller companies that don't always get due recognition for their products and service.
The product was also delivered earlier than was the ETA when I placed the order, and fortunately I was able to receive it.
As its a gift it hasn't been put through its paces as yet, but I did as recommended unpack and inspect the product which was nicely protected which is always a good indication of the products quality, so all good so far.

12 de fevereiro de 2025
Avaliação não solicitada
logotipo da AudioInstallations.co.uk

Resposta da AudioInstallations.co.uk

Thank you for the wonderful 5 star review, apologies if the delivery was a little ahead of scheduled ETA but happy to hear you received it in good condition.

Avaliado com 5 de um total de 5 estrelas

Great quality products and excellent service

Great quality products and excellent service and all products delivered promptly and kept me
Informed of times of arrival.
Will shop again.

3 de fevereiro de 2025
Avaliação não solicitada
logotipo da AudioInstallations.co.uk

Resposta da AudioInstallations.co.uk

Thank you for the brilliant review, we're really happy your experience with us has been so positive and look forward to helping you in the future.

Avaliado com 5 de um total de 5 estrelas

Great service, but no "leave in a safe place" option

Brand-new equipment delivered the next day as promised. I do wish they offered a "leave in a safe place" option (at my own risk), which would make deliveries more convenient.

27 de janeiro de 2025
Avaliação não solicitada
logotipo da AudioInstallations.co.uk

Resposta da AudioInstallations.co.uk

Hi, thank you for the 5 star review, we really appreciate it!

Avaliado com 5 de um total de 5 estrelas

Excellent product and EXCEPTIONAL…

Excellent product and EXCEPTIONAL customer service from the team here. Cannot fault them one bit.

The team addressed all of my concerns and issues and quickly resolved them for me. A+ indeed!

11 de janeiro de 2025
Avaliação não solicitada
logotipo da AudioInstallations.co.uk

Resposta da AudioInstallations.co.uk

Hi, thank you for the very kind words regarding our customer service team, we strive to provide top level assistance! Please reach out if you need any additional support, we will be happy to help.

Avaliado com 1 de um total de 5 estrelas

Don’t believe the next day delivery

Don’t believe the next day delivery, even confirmed with them before ordering but did not turn up next day.
Don’t advertise next day if you cant keep to it.

3 de janeiro de 2025
logotipo da AudioInstallations.co.uk

Resposta da AudioInstallations.co.uk

Hi, thank you for taking the time to leave feedback regarding your order, we try to use these instances to address concerns and resolve issues where we can.

I can see that we shipped your order on the same day that it was placed, however the courier didn't manage to get the parcels delivered in the expected 24 hour timeframe instead it was a day late.

We sincerely apologise for situations such as this and any inconvenience it may have caused, sadly we can never 100% guarantee a delivery will arrive on any given day, we can only ship it with the expected service and hope the couriers can keep to the promised delivery schedule.

If we can be of any future assistance please reach out to our customer service team who will be happy to help.

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