Ordered replacement Dime 3 wireless earbuds charging case. Listed as 3 days shipping, didn't arrive after a week. Seller responded to email offering to ship priority in different colour. Still didn't... Ver mais
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Veja o que dizem as avaliações
Jay and the team at Audiospares were great at helping diagnose why the replacement Airpod Pro I’d bought wasn’t working properly. Quick, clear communication - exactly what i needed!
The company is very professional and very quick to reply and help. Jay especially was very helpful when I couldn’t pair the AirPods he gave me step by step instructions. The AirPods also came they loo... Ver mais
I left one of my AirPods in Rome whilst travelling this summer and despaired at the thought of having to spend over £200+ to replace the whole thing. A quick search and I was able to find a replacemen... Ver mais
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
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Arrived per schedule.
Arrived per schedule.
Worked perfectly
Great Customer Service
I had problems with my order and Jay dealt with it in a professional and polite manner. I would have no hesitation in recommending them to friends and family.
Received my order on time & really…
Received my order on time & really happy with my purchase. I would use them again if I needed to.
Product arrived as described
I was a bit worried after I saw some of the other trust pilot reviews but my experience was positive the product was delivered in good time and as described, (good quality AirPod charger).
Customer service was good responsed when asked
Great service
I've twice had to order a case from…
I've twice had to order a case from Audio Spares as I lost it. Each one has arrived in perfect condition and only had to replaced because of my ineptitude rather than their product. Excellent service and product.
I ordered a replacement right Apple…
I ordered a replacement right Apple AirPod. It was classed as ‘good’ I think. It arrived quickly and is perfect as far as I can tell. It was half the price of a new replacement, so I’m very happy. I would use again.
Great service and product
Great service and product.
Exactly as advertised.
Jay is great
Jay is great. I put in the wrong order initially. The device didn’t work as it was incompatible.
He asked for right specifications. I sent back the item and he returned the right one. Caring. Smooth. Loved it.
Great customer service
Easy to order website, quick delivery and great customer service when I needed to change my order.
Excellent service even when we came…
Excellent service even when we came across a slight hitch regarding delivery, however all endeavour were made to retrieve the parcel slot an alternative one was being prepared for shipping. Customer service was spot on and I would most definitely recommend to anyone who required replacement pieces.
Fast and detailed service
Fast and detailed service. Got my item the next day and it is working as expected
I ordered a replacement earbud for son…
I ordered a replacement earbud for my son in December 2025, after various emails (which they have stopped answering) I have still not received the item or a refund, I would look elsewhere before trying these.
Customer service was second to none
Customer service was second to none. Jay was very helpful. All replies were extremely quick. There was no messing around at all. Will be using Audi Spares in the future and recommended it to others. Thank you for the top service Jay 👍
Quality product and great customer service
Really happy with the product and customer service. I had some trouble connecting the new ear bud and and the team were very helpful via email assisting with the issue I had. Highly recommend.
Poor communication and very slow service
Initial review 1 star: I’m having an absolute nightmare with them. I paid £44 for a replacement Sennheiser earbud from them 3 weeks ago. Nothing received yet. I have sent multiple emails and keep getting responses like “we will check to see what’s happened/we will look into it/we’ve had problems with our email server/sorry I thought I had messaged you” etc etc. still not resolved, no concrete information.
Updated review 3 star - following my previous review I received a very good quality earbud and a £15 discount. I’ve adjusted my rating to 3 stars. I do think they are genuine but the amount of time and effort I’ve spent chasing means I won’t be rushing to buy something there again.
Some initial issues but all now resolved
Updated review.
I ordered an ear bud but it didn’t arrive after three weeks, initially I struggled to get replies but after posting here they were responsive. It remains unclear why they sold me an item that they didn’t have in stock, but they have been good at discussing possible alternative options and have supplied me with another style so all is now adequately resolved.
Very smooth transaction
Very smooth transaction, bought a second-hand in "fair" condition, does the job and price was good
Powerbeats Pro earbud
I lost a Powerbeats Pro earbud in France. I sent a photo of the case and remaining earbud to Audiospares and they responded within an hour confirming what I need to order and a question about syncing. The spare earbud turned up the next day express delivery- great service
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