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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Robert made the entire experience worry-free! He was very helpful with every question for this 1st-time experience with Robert August!! He someone that every company needs as the liaison for them.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The shoes are high quality and true to size. I was unsure about buying shoes online (without seeing them up close and trying on for size) but they are a perfect fit and exactly as I hoped they would... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I took a chance ordering from here since they gave so many options for customizing a pair of balmorals, and not only did they turn out beautifully, but they also fit perfectly! For someone who needed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic shoes. I now own several pairs of these shoes and I have never once been disappointed. The wait for custom shoes for some may be disappointing, but they say more dopamine is rele... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Calçados
  2. Loja de bolsas e malas

Escrito pela empresa

Since 2016 Robert August has provided our clients with the ability to create high-quality footwear and accessories to match their own unique style. Robert August has embraced emerging technologies, while still holding true to the traditional art of crafting the highest quality footwear and leather goods. Our 360 Degree Design Studio enables our clients to create a truly tailor-made design that is unique as they are. Our made to order process enables us to cater to each individual client and reduce waste in the process, all while delivering a true luxury experience.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

175 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Your service and designs are great

Your service and designs are great. I will purchase 2 gift certificates for presents don’t sons this Christmas. Custom tennis shoes I just received were great also. Can’t wait to wear them. Will tell all my friends about Robert August. Thank you!!

13 de novembro de 2023
logotipo da Robert August

Resposta de Robert August

Thank you so much!

Avaliado com 5 de um total de 5 estrelas

All experiencesCh have a

All experiences have actually been excellent with the exception of my last delivery.
The Chelse Boits, on one seemingly the quality of putting together was somewhat off.

3 de novembro de 2023
logotipo da Robert August

Resposta de Robert August

Hi Renee, we apologize that this pair was not to our normal standards, we will make it up to you!

Avaliado com 5 de um total de 5 estrelas

Exactly what I was looking for!

I took a chance ordering from here since they gave so many options for customizing a pair of balmorals, and not only did they turn out beautifully, but they also fit perfectly! For someone who needed to order a size 5, I am not often lucky enough to find a perfect fit. I also loved the periodic updates during the production process! Thank you very much!

19 de outubro de 2023
logotipo da Robert August

Resposta de Robert August

Thank you Laura! We are so happy like your boots!

Avaliado com 5 de um total de 5 estrelas

FABULOUS

Was nervous about the length of time-but after seeing them so well worth it-just flat out amazing.
Look so awesome I’m (almost) afraid to wear them

30 de agosto de 2023
logotipo da Robert August

Resposta de Robert August

Thank you for the review!

Avaliado com 5 de um total de 5 estrelas

Incredible quality

Easy-to-use software with a wide variety of materials to choose from. Most importantly a beautifully crafted shoe was delivered to my home within a couple wks. Love them!

29 de agosto de 2023
logotipo da Robert August

Resposta de Robert August

Thank you Clayne! Enjoy your beautiful boots!

Avaliado com 4 de um total de 5 estrelas

Very good quality except for the corner…

Very good quality except for the corner is tearing on one of the shoes. How should I proceed? With appreciation, Michael Redmond Whelan

29 de agosto de 2023
logotipo da Robert August

Resposta de Robert August

Thank you for the review! I will send you a message via email so we can address the issue!

Avaliado com 3 de um total de 5 estrelas

Beautiful, well made, but sized wrong.

The look and quality of the shoe are "exceptional"; however, the size 8 1/2 which is my wife's normal size are "too small". Having them streched by a shoe shop did not help. Perhaps my wife should have ordered a size 9. Maybe that would have worked. At $299 for the shoe, I cannot afford Maybe.

1 de agosto de 2023
Avaliação não solicitada
logotipo da Robert August

Resposta de Robert August

Hi Larry, If you would reach out to us via our website, we always offer an exchange for size

Avaliado com 4 de um total de 5 estrelas

Everything was great

Everything was great, except the boots I ordered had the wrong outer soles. I ordered them with the, "recycled", soles. Other than that, I had a good experience. I am in bad health right now, and can not give this issue any more attention.

15 de junho de 2023
Avaliado com 5 de um total de 5 estrelas

Excellent shoes, excellent company!

My customer service experience with Robert August was superb. The shoes I ordered came on time and were exactly what I was looking for in a custom-made shoe. Everything was manufactured according to my exacting specifications. The shoes arrived within the 4-8 week period. The online shopping experience was easy to navigate, which was important since the saddle shoes I ordered required some subtle maneuvering on the computer interface. And Robert August is a well-run, well-respected company within the area of custom-made shoes. I would definitely purchase shoes from them again, and I have no other comments save for good ones. Respectfully yours, Jason P.

18 de maio de 2023
logotipo da Robert August

Resposta de Robert August

Thank you Jason!

Avaliado com 5 de um total de 5 estrelas

Very nice shoe

Really nice shoe. Even smells freshly made. Sizer app said I was 13. Never worn a 13. It’s a little big. Should have purchased the size I normally wear but thought since it was being made custom the app knew better.

28 de abril de 2023
logotipo da Robert August

Resposta de Robert August

Thank you Josue!

Avaliado com 5 de um total de 5 estrelas

The shooe's are perfect,very…

The shooe's are perfect,very comfertable and I am very happy that I boyght them and I"ll be so free to make very soon another order from R/A.
Regarde's
Damir Spiric

10 de fevereiro de 2023
logotipo da Robert August

Resposta de Robert August

Thank you so much!

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