Very good communication between me and their team.
So I had ordered a custom F75 keyboard. After I had a couple issues with the keycaps, their team was very informative and kept me up to date with my questions. Although there were some uncontrollable wait times, their team had shipped me free new keycaps, with pictures to make sure that they were right. The overall experience was worth the wait. The only thing I would say is make sure to email them any questions before you send your order off to be made, and make it extra clear what you want (for custom keyboards in specific).




