Faulty plating and no response
Sadly after months of back and forth with them, and finally getting them to make my wedding ring in the correct style, I was initially happy with it, but within 3 months, most of the plating had come off the wedding ring, so my partner can no longer where her wedding ring, which is heartbreaking.
I spoke to them within that 3 months, and they haven't been completely ignoring me for the last 6 months, I have asked to have it replated to a higher quality within the warranty, and they couldn't care less, given this ring was nearly £800, that's pretty disappointing.

Resposta da Aura Jewelry House






